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In the recent past someone had a hardship letter they were using for those

complaining they could not pay co pays or otherwise, could I get a copy from

someone

You may send direct to below

Thank you

Mark Niles PT, MS, CSCS

Orthopedic Specialists PA

mniles@...

x3

fax

This message, together with any attachments, is intended only for the

addressee. It may contain information which is legally privileged,

confidential and exempt from disclosure. If you are not the intended

recipient, you are hereby notified that any disclosure, copying,

distribution, use, or any action or reliance on this communication is

strictly prohibited. If you have received this e-mail in error, please

notify the sender immediately by telephone ( x3) or by return

e-mail and delete the message, along with any attachments

From: PTManager [mailto:PTManager ] On Behalf

Of therapybilling

Sent: Thursday, February 04, 2010 9:20 AM

To: PTManager

Subject: Patients with high dedictibles

Some patients with high deductibles are asking to make arrangements as self

pay instead using their insurance. Definietly not sending the claims to

insurance to help the patient meet their deductible because then we would be

out of our contract which states we will collect all monies owed. I have

read where some PTs will do self pay and offer information for the patient

to send to their insurance.

However, I have the understanding that if a patient has insurance and we are

in-network, we need to use the insurance. Is that right?

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