Patrol Orientation - Dispatch Training Section

[Guest guest]

Hi All,

I am writing this e-mail to ask for any input you

might have at your own departments regarding patrol

trainee orientations. One of our sergeants supervises

the training, and one area he wants to improve is

radio communication. A way he has been approaching

this objective is by having patrol trainees sit in the

communications center for a few hours and observe the

dispatchers performing their duties. During this

time, dispatchers explain what they are doing, and are

free to answer any questions the patrol trainees might

have.

Recently I have been meeting with the sergeant

regarding possible improvements to this section of the

training program, and he seemed to like the two

suggestions I made. The first was to have the

processes explained in a classroom-style setting prior

to having trainees observe the dispatchers in action,

so that they will have more of an idea about what

they're seeing. The second suggestion was to create

some printed materials they can keep in their training

notebooks to use as a frame of reference during and

after training.

If anyone has any input regarding approaches your

departments take toward teaching your officers about

the processes involved in your dispatch centers, I

would appreciate your help. I am also asking for

assistance within the agency, but as much information

as I can get would greatly assist the project.

Thanks.

Jimmie Nixdorf

Port Arthur Police Department

Port Arthur, TX

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