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Re: 911:: Rank within 9-1-1 Centers

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In a message dated 11/19/2006 12:39:52 P.M. Eastern Standard Time,

bmcglothin308@... writes:

1. Are there any places out there that assign traditional rank titles

(Lt., Captain, etc.) to 9-1-1 Centers where the dispatchers are civilian

positions (not firefighters or police officers assigned to dispatch)?

Not here. The EMS side does however.

2. How many hours per week do the dispatchers work (40, 36, 48), and how

long are the shifts (8,10,12 hours)?

We're paid based on a 40-hour week. With 12 hour tours we sometimes work 48

hours.

3. How are the shifts arranged (3-12's, 4-12's; 8 hrs x 5 days; etc)?

4-on/4-off, 4-on/4-off, 4-on/5-off.

4. What are the max. number of hours a person can work before having time

off when working overtime (ie, can work 16 hours then must have 8 hours off

before being eligible to work again)?

Minimum 6 hours off between tours. We can (and frequently do) work

18-on/6-off/18-on. We're a little short staffed.

Raffa

Supv. Dispatcher, FDNY

Borough of Brooklyn

www.FDNewYork.com

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1-We don't have any rank. All civilians.

2-40 anything over is OT.

3-8 & 10s a mix

4-Good question, I don't know that we have anything like this.

I have a couple questions for everyone out there, and would appreciate any

insight that could be provided. I would like to compare how our center runs

compared to other centers.

1. Are there any places out there that assign traditional rank titles

(Lt., Captain, etc.) to 9-1-1 Centers where the dispatchers are civilian

positions (not firefighters or police officers assigned to dispatch)?

2. How many hours per week do the dispatchers work (40, 36, 48), and

how long are the shifts (8,10,12 hours)?

3. How are the shifts arranged (3-12's, 4-12's; 8 hrs x 5 days; etc)?

4. What are the max. number of hours a person can work before having

time off when working overtime (ie, can work 16 hours then must have 8 hours

off before being eligible to work again)?

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Here at the Los Angeles County FD, we are staffed with " non sworn " , but

still

maintain a Sworn Fire Captain and Battalion on Chief on duty with our

personnel.

The CAPTAIN's position is traditionally known as a HEAD FIRE DISPATCHER,

thusly,

1. We don't use any traditional titles for our personnel although we

are planning

to implement a non sworn " Head Fire Dispatcher " . As of now, all our

positions are

- Fire Dispatcher I, Fire Dispatcher II, Fire Dispatcher Specialist, and

Supervising Fire Dispatcher.

2. Work week is average of 42 hrs per week, with the extra hours per

week built in as

automatic overtime,

3. Shifts are 12 hrs schedule, with two on, two off, three on, two

off, two on, three off, and

begins again. (everyone gets a three day weekend every other week).

4. We are set as 12 hrs maximum, unless emergent condition or unable to

provide relief using

off duty personnel to fill the on coming shift. Which case, someone can

hold over, where they will

only actually be on the next shift either another 4-6 hrs and then bed

down or sleep first, and get up

for the second half of the next shift. We use a set minimum before

going to this extreme, otherwise,

we usually have adequate numbers to keep from getting to this level.

Kerry

Fire Dispatcher Specialist

L. McGlothin wrote:

> I have a couple questions for everyone out there, and would appreciate any

> insight that could be provided. I would like to compare how our center

> runs

> compared to other centers.

>

> 1. Are there any places out there that assign traditional rank titles

> (Lt., Captain, etc.) to 9-1-1 Centers where the dispatchers are civilian

> positions (not firefighters or police officers assigned to dispatch)?

> 2. How many hours per week do the dispatchers work (40, 36, 48), and

> how long are the shifts (8,10,12 hours)?

> 3. How are the shifts arranged (3-12's, 4-12's; 8 hrs x 5 days; etc)?

> 4. What are the max. number of hours a person can work before having

> time off when working overtime (ie, can work 16 hours then must have 8

> hours

> off before being eligible to work again)?

>

>

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1. We do not have titles like LT or CAPT. We have 10 Communications Officers,

three Lead Communications Officers (shift supervisors one per shift) and one

Comunications Supervisor who works 9-5 M-F doing administrative work.

2. We work 40 hr/week in 5 days (8 hr shifts). When we are fully staffed,

our afternoon shift works 10 hr days 4 days/week. Hiwever, right now we are too

short to be able to staff that.

3. We have no set sequence of days off. We allow our COs to request two

priority days off in a 4 week schedule. Our week runs Saturday to Friday. So,

if you want a 4 day weekend, you get Thursday Friday one week and Saturday

Sunday the next. But in order to do this, you may work 10 in a row depending

on when you days off in the previous week or the following week are going to

be. We generally try not to work over 6 in a row, but with as short as we

are, 8 stretches are not uncommon.

4. We try not to work anyone over 12 hrs in a 24 hr period, but as

supervisors with staff meetings and such, we sometimes have to. For instance,

I am on midnights now. Last week I worked Tuesday night, stayed over for staff

meeting Wednesday morning until 11, then worked Wed night. Thursday I stayed

over until 12 for a CAD demo from a new company. I then worked Thursday

night. Our boss is good about letting us be creative with our schedule when

that happens. For instance, I was able to accrue that time off the books so

that I could just take Friday off without putting in for it. If I had had to

put in for the comp time all on the books to take off Friday, I would've missed

out on the holiday pay on veterans day because comp time taken is not

considered time worked toward your 40 hrs in a week to earn the overtime for

holiday pay. I hope all that made sense.

" L. McGlothin " wrote:

I have a couple questions for everyone out there, and would appreciate any

insight that could be provided. I would like to compare how our center runs

compared to other centers.

1. Are there any places out there that assign traditional rank titles

(Lt., Captain, etc.) to 9-1-1 Centers where the dispatchers are civilian

positions (not firefighters or police officers assigned to dispatch)?

2. How many hours per week do the dispatchers work (40, 36, 48), and

how long are the shifts (8,10,12 hours)?

3. How are the shifts arranged (3-12's, 4-12's; 8 hrs x 5 days; etc)?

4. What are the max. number of hours a person can work before having

time off when working overtime (ie, can work 16 hours then must have 8 hours

off before being eligible to work again)?

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#1. no

#2. 40 hours, 8hrs x 5 days.

#3. see above

#4. no max overtime hours in a week.....our union contract states we cannot work

longer than 12 hrs in a row (same shift), tho, without the empoloyees

consent...so if the boss or supervisor or whoever says we will work 13 hours in

a row, we can just walk out after 12... :-)

Bob

http://www.lesa.net

________________________________

From: 911console on behalf of L. McGlothin

Sent: Sun 11/19/2006 5:30 AM

To: 911console

Subject: 911:: Rank within 9-1-1 Centers

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1. My agency is all civilian and headed by a civilian Director.

2. We work a minimum 40 hours per week (plenty of OT as well) We work 8 hour

shifts.

3. Five 8 hour days. Day shift= 0715-1515/// Eve=1515-2315///

Mids=2315-0715/// Power=1915-0315 Everyone has permanent days off all year.

4. We are not allowed to work more then 12 hours in a row. If you are called

back to work within 4 hours of your last shift your guaranteed 2 hours of OT in

addition to whatever extra time you are coming in to work.

Jim

Mr 911

TriCom

..

..

911:: Rank within 9-1-1 Centers

I have a couple questions for everyone out there, and would appreciate any

insight that could be provided. I would like to compare how our center runs

compared to other centers.

1. Are there any places out there that assign traditional rank titles

(Lt., Captain, etc.) to 9-1-1 Centers where the dispatchers are civilian

positions (not firefighters or police officers assigned to dispatch)?

2. How many hours per week do the dispatchers work (40, 36, 48), and

how long are the shifts (8,10,12 hours)?

3. How are the shifts arranged (3-12's, 4-12's; 8 hrs x 5 days; etc)?

4. What are the max. number of hours a person can work before having

time off when working overtime (ie, can work 16 hours then must have 8 hours

off before being eligible to work again)?

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Hello,

Our dispatchers work 12 hour shifts 0600-1800 and 1800-0600 and it rotates

every 8 weeks, the first week we work 2 shifts with a 3 day weekend, second week

we work 5 days with a two day break in between .We work the same rotation as the

officers which has us working 84hours per period. We are very short staffed

however this is the schedule that the dispatchers prefer because out of 56 day

rotation we only work 28 shifts.Again we like this shift the best.There are

senior positionsdue to longevity in dispatch but no one really is classsified

with a " rank " .There are times that a select few of our officers will help out

but there is actually only 3 that have any knowledge of our job.A dispatcher is

permitted to work 16hours straight then must have at least 6 hours off to rest

before comming back to work, this hasn't happened often, because if there is a

time that dispatchers refuse to cover we could jepardize loosing our prefered

schedule.

Thanks,

Kari

Family wrote:

1. My agency is all civilian and headed by a civilian Director.

2. We work a minimum 40 hours per week (plenty of OT as well) We work 8 hour

shifts.

3. Five 8 hour days. Day shift= 0715-1515/// Eve=1515-2315/// Mids=2315-0715///

Power=1915-0315 Everyone has permanent days off all year.

4. We are not allowed to work more then 12 hours in a row. If you are called

back to work within 4 hours of your last shift your guaranteed 2 hours of OT in

addition to whatever extra time you are coming in to work.

Jim

Mr 911

TriCom

..

..

911:: Rank within 9-1-1 Centers

I have a couple questions for everyone out there, and would appreciate any

insight that could be provided. I would like to compare how our center runs

compared to other centers.

1. Are there any places out there that assign traditional rank titles

(Lt., Captain, etc.) to 9-1-1 Centers where the dispatchers are civilian

positions (not firefighters or police officers assigned to dispatch)?

2. How many hours per week do the dispatchers work (40, 36, 48), and

how long are the shifts (8,10,12 hours)?

3. How are the shifts arranged (3-12's, 4-12's; 8 hrs x 5 days; etc)?

4. What are the max. number of hours a person can work before having

time off when working overtime (ie, can work 16 hours then must have 8 hours

off before being eligible to work again)?

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Whenever any of our employees are called in, it's automatically 3 hours

overtime or doubletime whichever the case might be. If we are called in with

less than one hour prior to our regular start time, the borough is supposed to

pay for a meal (maximum $7) although I've never actually put in for it.

Once we go into doubletime we remain in doubletime until relieved for a

minimum of 6 hours and if we are called back within those 6 hours, the

doubletime rate resumes as if we never left. We are in doubletime whenever

it's (a) one of the 13 borough holidays; (B) after working 12 consecutive hours

of time and a half (for those doing 12 hour shifts and those doing 8 hour shifts

that forumula applies); or © after working 16 hours consecutively even if the

first 12 were straight time.

Rich Dean

Family wrote:

1. My agency is all civilian and headed by a civilian Director.

2. We work a minimum 40 hours per week (plenty of OT as well) We work 8 hour

shifts.

3. Five 8 hour days. Day shift= 0715-1515/// Eve=1515-2315/// Mids=2315-0715///

Power=1915-0315 Everyone has permanent days off all year.

4. We are not allowed to work more then 12 hours in a row. If you are called

back to work within 4 hours of your last shift your guaranteed 2 hours of OT in

addition to whatever extra time you are coming in to work.

Jim

Mr 911

TriCom

..

..

911:: Rank within 9-1-1 Centers

I have a couple questions for everyone out there, and would appreciate any

insight that could be provided. I would like to compare how our center runs

compared to other centers.

1. Are there any places out there that assign traditional rank titles

(Lt., Captain, etc.) to 9-1-1 Centers where the dispatchers are civilian

positions (not firefighters or police officers assigned to dispatch)?

2. How many hours per week do the dispatchers work (40, 36, 48), and

how long are the shifts (8,10,12 hours)?

3. How are the shifts arranged (3-12's, 4-12's; 8 hrs x 5 days; etc)?

4. What are the max. number of hours a person can work before having

time off when working overtime (ie, can work 16 hours then must have 8 hours

off before being eligible to work again)?

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Share on other sites

1. Our agency is civilian with a Director, Deputy Director, Supervisors,

Crew Chiefs, and Dispatchers

2. We work a minimum 40 hours with occasional O.T.

3. 8 hour shifts. I'd post the schedule but its too difficult

4. No maximum hours

In a message dated 11/19/2006 12:39:52 P.M. Eastern Standard Time,

bmcglothin308@... writes:

1. Are there any places out there that assign traditional rank titles

(Lt., Captain, etc.) to 9-1-1 Centers where the dispatchers are civilian

positions (not firefighters or police officers assigned to dispatch)?

Not here. The EMS side does however.

2. How many hours per week do the dispatchers work (40, 36, 48), and how

long are the shifts (8,10,12 hours)?

We're paid based on a 40-hour week. With 12 hour tours we sometimes work 48

hours.

3. How are the shifts arranged (3-12's, 4-12's; 8 hrs x 5 days; etc)?

4-on/4-off, 4-on/4-off, 4-on/5-off.

4. What are the max. number of hours a person can work before having time

off when working overtime (ie, can work 16 hours then must have 8 hours off

before being eligible to work again)?

Minimum 6 hours off between tours. We can (and frequently do) work

18-on/6-off/18-on. We're a little short staffed.

Raffa

Supv. Dispatcher, FDNY

Borough of Brooklyn

www.FDNewYork.com

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