Re: Fw: Re: (KMM6757172C0KM)

[Guest guest]

Aliceanne,

This is information that should be shared with the group, so I'm copying it

to the list.

My avenues for getting books are a bit different from most people's, so you

can't go by my experience.

However, Fatbrain.com was advertising pre-orders on that book, and

apparently they have stopped. That was a puzzle, so I phoned the company,

talked to Lateefah, and said, essentially, " What the hey? " Lateefah said,

" I've never seen anything before like this. Usually, we do take pre-orders

on a book when we know the publication date, but we're not taking

pre-orders on this one. The web site says 'New Arrival,' but the book is

not in stock. That must mean that we expect to get the book soon, but we

don't have it yet and we don't know when we will have it in stock. " I

questioned the " 7/01 " publication date quoted on the site, and she said

that " 7/01 " could mean any time in the month of July; it does not mean the

first of July.

Since PMIC's sales department representative told CCC's purchasing agent

that the book would be available " hopefully, in late July or early August, "

my conclusion (unsupported by scientific data--just Woman's Intuition) is

that the company doesn't know WHEN that book will be rolling off the

presses and packed in shipping cartons. The closest they have been able to

get their printer to commit to an official date is probably " around the

first of August, or sooner if we can. "

And that's all I know about that! *grin*

Valeria

At 02:28 PM 7/2/2001, Alice A Sawyer wrote:

>When I got on line I was told not currently stocked so I don't know how

>you got to preorder it?

>Aliceanne

>--------- Forwarded message ----------

>

>To: Alice A Sawyer

>Date: Mon, 02 Jul 2001 14:06:48 -0400

>Subject: Re: (KMM6757172C0KM)

>Message-ID:

>

>Dear Customer:

>

>We have received your email regarding preorders.

>

>If a title is not yet released and is advertised on our site for

>purchase, then you can place an order. If an item is advertised as " Not

>Currently Stocked by Fatbrain " , then the title is out of stock and

>unavailable for purchase.

>

>If you have any questions, please e-mail us at

>Customer-service@... or call 1-877-FATBRAIN (1-)

>Monday - Friday, 8AM-11PM, Saturday-Sunday 12PM-8PM E.S.T., or by fax,

>1-. International customers, please call .

>

>We appreciate your business and hope you visit us again at

>http://www.fatbrain.com.

>

>Sincerely,

>

>

>Lateefah

>Customer Service Representative

>Fatbrain {*}

>1-877-FATBRAIN

>http://www.fatbrain.com

Valeria D. Truitt, Instructor Medical Office Administration

Craven Community College Phone

800 College Court vtruitt@...

New Bern, NC 28562

[Guest guest]

Golly, I thought I was confirming my computer illiteracy.

Aliceanne

On Mon, 02 Jul 2001 15:17:35 -0400 Valeria Truitt

writes:

> Aliceanne,

>

> This is information that should be shared with the group, so I'm

> copying it

> to the list.

>

> My avenues for getting books are a bit different from most people's,

> so you

> can't go by my experience.

>

> However, Fatbrain.com was advertising pre-orders on that book, and

> apparently they have stopped. That was a puzzle, so I phoned the

> company,

> talked to Lateefah, and said, essentially, " What the hey? " Lateefah

> said,

> " I've never seen anything before like this. Usually, we do take

> pre-orders

> on a book when we know the publication date, but we're not taking

> pre-orders on this one. The web site says 'New Arrival,' but the

> book is

> not in stock. That must mean that we expect to get the book soon,

> but we

> don't have it yet and we don't know when we will have it in stock. "

> I

> questioned the " 7/01 " publication date quoted on the site, and she

> said

> that " 7/01 " could mean any time in the month of July; it does not

> mean the

> first of July.

>

> Since PMIC's sales department representative told CCC's purchasing

> agent

> that the book would be available " hopefully, in late July or early

> August, "

> my conclusion (unsupported by scientific data--just Woman's

> Intuition) is

> that the company doesn't know WHEN that book will be rolling off the

>

> presses and packed in shipping cartons. The closest they have been

> able to

> get their printer to commit to an official date is probably " around

> the

> first of August, or sooner if we can. "

>

> And that's all I know about that! *grin*

>

> Valeria

>

> At 02:28 PM 7/2/2001, Alice A Sawyer wrote:

> >When I got on line I was told not currently stocked so I don't know

> how

> >you got to preorder it?

> >Aliceanne

> >--------- Forwarded message ----------

> >

> >To: Alice A Sawyer

> >Date: Mon, 02 Jul 2001 14:06:48 -0400

> >Subject: Re: (KMM6757172C0KM)

> >Message-ID:

> >

> >Dear Customer:

> >

> >We have received your email regarding preorders.

> >

> >If a title is not yet released and is advertised on our site for

> >purchase, then you can place an order. If an item is advertised as

> " Not

> >Currently Stocked by Fatbrain " , then the title is out of stock and

> >unavailable for purchase.

> >

> >If you have any questions, please e-mail us at

> >Customer-service@... or call 1-877-FATBRAIN

> (1-)

> >Monday - Friday, 8AM-11PM, Saturday-Sunday 12PM-8PM E.S.T., or by

> fax,

> >1-. International customers, please call

> .

> >

> >We appreciate your business and hope you visit us again at

> >http://www.fatbrain.com.

> >

> >Sincerely,

> >

> >

> >Lateefah

> >Customer Service Representative

> >Fatbrain {*}

> >1-877-FATBRAIN

> >http://www.fatbrain.com

>

> Valeria D. Truitt, Instructor Medical Office

> Administration

> Craven Community College Phone

> 800 College Court vtruitt@...

> New Bern, NC 28562

>

>

[Guest guest]

No, just Fatbrain's peculiar marketing approach and PCIM's peculiar

dealings with other booksellers. Could be they want to be able to sell it

from their website (where they definitely advertise pre-stock orders but at

a higher price) first.

Valeria

At 03:21 PM 7/2/2001, Alice A Sawyer wrote:

>Golly, I thought I was confirming my computer illiteracy.

>Aliceanne

>On Mon, 02 Jul 2001 15:17:35 -0400 Valeria Truitt

> writes:

> > Aliceanne,

> >

> > This is information that should be shared with the group, so I'm

> > copying it

> > to the list.

> >

> > My avenues for getting books are a bit different from most people's,

> > so you

> > can't go by my experience.

> >

> > However, Fatbrain.com was advertising pre-orders on that book, and

> > apparently they have stopped. That was a puzzle, so I phoned the

> > company,

> > talked to Lateefah, and said, essentially, " What the hey? " Lateefah

> > said,

> > " I've never seen anything before like this. Usually, we do take

> > pre-orders

> > on a book when we know the publication date, but we're not taking

> > pre-orders on this one. The web site says 'New Arrival,' but the

> > book is

> > not in stock. That must mean that we expect to get the book soon,

> > but we

> > don't have it yet and we don't know when we will have it in stock. "

> > I

> > questioned the " 7/01 " publication date quoted on the site, and she

> > said

> > that " 7/01 " could mean any time in the month of July; it does not

> > mean the

> > first of July.

> >

> > Since PMIC's sales department representative told CCC's purchasing

> > agent

> > that the book would be available " hopefully, in late July or early

> > August, "

> > my conclusion (unsupported by scientific data--just Woman's

> > Intuition) is

> > that the company doesn't know WHEN that book will be rolling off the

> >

> > presses and packed in shipping cartons. The closest they have been

> > able to

> > get their printer to commit to an official date is probably " around

> > the

> > first of August, or sooner if we can. "

> >

> > And that's all I know about that! *grin*

> >

> > Valeria

> >

> > At 02:28 PM 7/2/2001, Alice A Sawyer wrote:

> > >When I got on line I was told not currently stocked so I don't know

> > how

> > >you got to preorder it?

> > >Aliceanne

> > >--------- Forwarded message ----------

> > >

> > >To: Alice A Sawyer

> > >Date: Mon, 02 Jul 2001 14:06:48 -0400

> > >Subject: Re: (KMM6757172C0KM)

> > >Message-ID:

> > >

> > >Dear Customer:

> > >

> > >We have received your email regarding preorders.

> > >

> > >If a title is not yet released and is advertised on our site for

> > >purchase, then you can place an order. If an item is advertised as

> > " Not

> > >Currently Stocked by Fatbrain " , then the title is out of stock and

> > >unavailable for purchase.

> > >

> > >If you have any questions, please e-mail us at

> > >Customer-service@... or call 1-877-FATBRAIN

> > (1-)

> > >Monday - Friday, 8AM-11PM, Saturday-Sunday 12PM-8PM E.S.T., or by

> > fax,

> > >1-. International customers, please call

> > .

> > >

> > >We appreciate your business and hope you visit us again at

> > >http://www.fatbrain.com.

> > >

> > >Sincerely,

> > >

> > >

> > >Lateefah

> > >Customer Service Representative

> > >Fatbrain {*}

> > >1-877-FATBRAIN

> > >http://www.fatbrain.com

> >

> > Valeria D. Truitt, Instructor Medical Office

> > Administration

> > Craven Community College Phone

> > 800 College Court vtruitt@...

> > New Bern, NC 28562

> >

> >

Valeria D. Truitt, Instructor Medical Office Administration

Craven Community College Phone

800 College Court vtruitt@...

New Bern, NC 28562