Guest guest Posted October 1, 2011 Report Share Posted October 1, 2011 I have no answers for you, but advice to keep calling, and writing, demand action. Your doctor should be concerned that you get your medication. Are you going to go through withdrawal if you don't get your meds? I would say yes. Demand that your doctor hospitalize you before that happens or call Humana and tell them they are putting his patient in danger by not filling the prescription promptly. Get on their case about it. There should be a department at the insurance company that deals with customer dissatisfaction especially when they are causing the problem. Don't stop till you get action. Jennette > M. wrote: > I cannot keep living like this. My 22nd birthday is supposed to be October 21, but I don't think I can make it. I'm really scared and I have no one else to talk to. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 2, 2011 Report Share Posted October 2, 2011 Steve, I feel for you. I can understand how you feel. I went through a big deal with medicare getting them to cover my insulin pump supplies. They finely covered the first claim from a year ago! I had to keep asking my doctor to resubmit copies of my records. I live in Pa also. I understand that there is a state insurance monitoring board. If you have a complaint about an insurance company you can call burg. My other suggestion is to call your local representative and see if they can help. Also call the local or state disability group. Insurance companies want to save money on patients. They will jerk you around to avoid spending money. File appeals with your insurance company for denials. Keep at it. You may have a better chance if they know you are serious. Start raising hell. Insurance companies don't want negative public image. If they are not fulfilling their contract start spreading the word. Put your concern in writing so you have a copy. I wish I could tell you something more helpful. I know how stressful it is. When you have chronic health problems the last thing you need is problems getting the medications and aids you need. If I find out any more information that would help for our state, I will post it. Huge gentle hugs, Tami > M. wrote: > Between all of this crap and no one being willing to manage a pump for me (I'm too much of a liability because I'm " too sick " ), I don't think I can keep going. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 3, 2011 Report Share Posted October 3, 2011 > Jennette wrote: > Get on their case about it. There should be a department at the insurance company that deals with customer dissatisfaction especially when they are causing the problem. >> M. wrote: >> I cannot keep living like this. My 22nd birthday is supposed to be October 21, but I don't think I can make it. I'm really scared and I have no one else to talk to. , I hate beating a dead horse to death but taking a pain diary that documents you pain levels, triggers, medications and their response to keep you pain down might be beneficial. You can find one at American Pain Foundation under publications and click on the Target your Pain Notebook, it has a template you can print out that covers this, it can be kept in a three ring notebook, and comments and physical/functional activity can be documented. I know when I worked for the Cancer Clinic, we rotated the patients pain medications because of tolerance or either increase it. I would have the Doctor put this in my medical records for documentation. This way it covers the objections a Doctor would have: 1-Verifies you pain in real, the level of pain you endure, if you medication is appropriate, if different or other medication should be used or pain be titieres. 2. Verifies the functional level you are at and if the medication is allowing you increase this level or not. 3-Protects you Doctor if audited as there is written documentation of you pain levels and that the increased or different medication was verified and appropriate. *This is the MAIN reason Doctors do not prescribe pain medications at levels they think they would be audited and get in trouble with the DEA. Justification is important and that is the reason people have their urine or testing to see if the appropriate amount of medication is in your system and if you are taking the medications given and no others you are not given or prescribed. You need to read your pain contract to see the parameters your Doctor imposes on his patient. 4-It provides documentation for you and others to write referrals for other services for you : Physical Therapy, Counselor, Mobility Equipment, and other services or verification the Doctor might need to sign for and he has the justification in the medical record and this is what insurance and others will ask for and it is provided in one place. The dairy/journal keeps a record of information that you might need as a patient when asking for other services or assistance. Calling, writing, and demanding to the same person who did not respond will only make them irritated. Presenting the information in a different format helps and if he does not address these in writing, then you have your justification to state the Doctor is not provided appropriate or does not meet " standard of care " . The insurance companies, medical representatives, administrative compare your treatment to their " Best Practices or Standard of Care " . Contacting your Insurance Company and asking for a case manager will get you assistance quicker than the main number. Washington State and other areas adhere to the Best Practices that are recommended and used by Washington State and the Guidelines the Agency Medical Directors Group developed and this program has been presented at pain management Doctors Seminars, Regular Doctors Seminar, and has been presented to the DEA and Federal Government to Adopt. These are guidelines (not the last word except where a state adopts them) and they do not compare with the Medications Allowable Dose. Whereas, Morphine Guidelines is that it should not exceed Immediate-release: 10mg q 4 hours,Sustained-release: 15mg q 12 hours and the medical insert on the medication states up to 1600 mg/24 hours. Now this is a big difference and this booklet has the chart for all opoids and how a Doctor should monitor a patient on these " opoids " to prevent overdosing or checking them to make sure they are not addicts. These Guidelines, although written for non cancer patients, are being placed on cancer pain patients also. They do not address that a person without cancer may hurt as much as or more than a person with cancer. I encourage each one of you to read this booklet as Pain Specialists and other Doctors are taking these " Best Practices " as law when it is not and even states it is " what it should be to prevent all patients not to overdose " but a patient will over dose or if addict will just take more and go to another doctor to get " two prescriptions " and take them both. These " best practices " punish legitimate pain patients from getting the appropriate relief they need as Doctors fear being audited or shut down. Here is their information: In 2009, the AMDG surveyed medical providers in Washington State to assess the acceptability and usefulness of the guideline and to identify ways to improve it (available at http://www.agencymeddirectors.wa.gov/Files/AG ReportFinal.pdf ). Results of the survey support the continued use of this guideline with the addition of clinical tools and improved information for accessing specialty consultations. Recent studies indicate a dramatic increase in accidental deaths associated with the use of prescription opioids and an increasing average daily morphine equivalent dose (MED) of the most potent opioids since 19991-3. Between 1999–2006, people aged 35–54 years had higher poisoning death rates involving opioid analgesics than those in any other age group4. In response to the increasing morbidity and mortality associated with the increasing use of opioids, the Centers for Disease Control and Prevention5 has 1 The AMDG consists of the medical directors from these WA State Agencies: Corrections, Social and Health Services (Medicaid), Labor and Industries, and the Health Care Authority 1 The AMDG consists of the medical directors from these WA State Agencies: Corrections, Social and Health Services (Medicaid), Labor and Industries, and the Health Care Authority released several recommendations for how health care providers can help. The recommendations include: ⣠Use opioid medications for acute or chronic pain only after determining that alternative therapies do not deliver adequate pain relief. The lowest effective dose of opioids should be used. ⣠In addition to behavioral screening and use of patient agreements, consider random, periodic, targeted urine testing for opioids and other drugs for any patient less than 65 years old with noncancer pain who has been treated with opioids for more than six weeks. ⣠If a patient’s dosage has increased to 120 mg MED per day or more without substantial improvement in function and pain, seek a consult from a pain specialist. ⣠Do not prescribe long-acting or controlled- release opioids (e.g., OxyContin®, fentanyl patches, and methadone) for acute pain. The full report can be found at www.cdc.gov/HomeandRecreationalSafety/ Poisoning/brief.htm . Data collected in Washington state show: ⣠During 2004–2007, 1,668 WA residents had confirmed unintentional poisoning deaths due to prescription opioid related overdoses6. Nearly half of these deaths were in the Medicaid population. The Guidelines have a chart and show what should be done before prescribing opoids (completion of over twelve surveys/questionnaires) This discusses daily limits on opoids : Figure 1. Morphine Equivalent Dose Calculation For patients taking more than one opioid, the morphine equivalent doses of the different opioids must be added together to determine the cumulative dose (see Table 5 in Appendix A for MEDs of selected medications). For example, if a patient takes six hydrocodone 5mg / acetaminophen 500mg and two 20mg oxycodone extended release tablets per day, the cumulative dose may be calculated as follows: 1) Hydrocodone 5mg x 6 tablets per day = 30mg per day. 2) Using the Equianalgesic Dose table in Appendix A, 30mg Hydrocodone = 30mg morphine equivalents. 3) Oxycodone 20mg x 2 tablets per day = 40mg per day. 4) Per Equianalgesic Dose table, 20mg oxycodone = 30mg morphine so 40mg oxycodone = 60mg morphine equivalents. 5) Cumulative dose is 30mg + 60mg = 90mg morphine equivalents per day. An electronic opioid dose calculator can be downloaded at www.agencymeddirectors.wa.gov/guidelines.asp elpful in monitoring your patient’s progress include, but are not limited to: ⣠SF36 Health Survey* www.rand.org/health/surveys_tools/mos/ mos_core_36item.html ⣠Brief Pain Inventory* Interagency Guideline on Opioid Dosing for Chronic Non-cancer Pain (CNCP) ⣠www.ohsu.edu/ahec/pain/paininventory.pdf ⣠QuickDash* for musculoskeletal disorders of the upper extremities ⣠www.dash.iwh.on.ca/outcome_quick.htm ⣠Quality of Life Scale* ⣠www.uic.edu/orgs/qli/questionnaires/ questionnairehome.htm ⣠Oswestry Disability Index* ⣠www.workcover.com/public/download.aspx?i d=794 & str=disability index oswestry ⣠Neck Disability Index* ⣠www.workcover.com/public/download.aspx?i d=792 & str=disability index neck ⣠Short Musculoskeletal Function Assessment* See: www.ejbjs.org/cgi/reprint/81/9/1245 This booklet did have a great wedsite source to find physicians in an area which if you need a Doctor in any speciality, it allows you to type in the speciality and location : * These instruments have all been independently validated and may be available at websites other than those listed above. The University of Washington School of Medicine and its academic medical centers offer a toll free consultation and referral service available 24 hours per day 7 days per week. This service helps link you with a faculty physician with expertise in any particular area. To access these services visit, call , email medcon@... or visit, http://uwmedicine.washington.edu/Patient- Care/Referrals/Pages/MEDCON.aspx.Click on the tab, “Make a Referral†and then the tab “Expertise†and enter the specialty for which you are seeking assistance. Acute, Chronic, and Intractable Pain patients are categorized and given medications depending on the category. If you have pain 24/7 you are an intractable pain patient but because Doctors are not familiar with this category, I am sure many of us are " labeled " as chronic pain patient. I went to a legitimate pain specialist for five years that did research in this area and he was a well-known and wrote much about Oophobia. This is the " fear of opoid medicine " and the mis conception that it is not appropriate pain treatment and he gave medication therapy to overcome or take care of the pain. His patients had to keep a pain dairy, functional assessment and supportive measures for pain. Supportive measures such as physical therapy, heat, topical therapy, acupuncture, and other alternative therapies. Dr. Forest Tenent, pain patient Doctor and researcher comes through again with an article of Prescribing Opoids RIght and overcoming Opiophobia ..pain-topics.org/pdf/OvercomingOpiophobia.pdf Dr Tenent also did a ten and twenty year study on patient who have been opoids that long.[PDF] from foresttennant.comMD Forest Tennant - foresttennant.com Dr. Tennents work has in allowed physicians to prescribe and patients to receive opioids by help enacting an “Intractable Pain Actâ€, “ Pain Patient’s Bill of Rightsâ€, and issuing written guidelines for opioid treatment. Consequently, enough severe, non-malignant pain patients have now been treated with opioids to begin long-term evaluation of this treatment. Reported here is an evaluation of 24 severe, chronic pain patients who have taken daily high dosages of opioid drugs for at least 10 consecutive years. These patients remain in opioid treatment as they have had positive outcomes. I hope the frenzy to prevent " addicts from getting medications " and " overdoses " does not prevent " real " pain patients get pain relief.. I am a certified intractable pain patient, I pee in the cup without complaining, follow my pain contract, and am really in pain and do not need any one telling me I am not or taking me off medication within the prescribing guidelines because they are afraid of me being an addict or overdosing. When I was sick with a virus and threw up my morphine, I took the partially disintegrated pills and put them in a zip lock bag and called my Doctor and asked her if she needed to see them or she trusted me. What addict would do that ? An addict would be washing the vomit off the pills and taking or shooting them up. It is time for pain patients to receive appropriate medication for pain and referencing the bill of rights of Pain Patients ( California )He r resides and practices in the State of California, USA that has, in the past 15 years, allowed physicians to prescribe and patients to receive opioids by enacting an “Intractable Pain Actâ€, “ Pain Patient’s Bill of Rightsâ€, and issuing written guidelines for opioid treatment. Consequently, enough severe, non-malignant pain patients have now been treated with opioids to begin long-term evaluation of this treatment. Reported here is an evaluation of 24 severe, chronic pain patients who have taken daily high dosages of opioid drugs for at least 10 consecutive years. These patients remain in opioid treatment as they have had positive outcomes. Sorry, I did not mean to write a book but all states are looking to adopt some of the " best practices " and knowing your states laws and intentions should be researched by all pain patients. The American Pain Foundation along with other organizations has been forerunners in making sure legislature gives Pain Patients choices. If you want to sign a petition for the Pain Patient Rights Act you can sign the up at http://www.petitiononline.com/pain/petition-sign.html. Virginia, it seems, is adopting the Washington's guidelines. This is something we must prevent and it is happening to patients everywhere that Doctors are no longer going to prescribe or cut down pain medications. Check your state out by typing in your state and then Pain Patient Act or Pain Patient Bill of Rights. California Patient Bill of Rights states if the Doctor you go to does not want to prescribe you opoids for diagnosed pain, he must refer you to a Doctor that will. Bennie The National Pain Care Policy Act can be found at : http://www.govtrack.us/congress/billtext.xpd?bill=h111-756 Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 3, 2011 Report Share Posted October 3, 2011 > Tami wrote: > I understand that there is a state insurance monitoring board. If you have a complaint about an insurance company you can call burg. My other suggestion is to call your local representative and see if they can help. Also call the local or state disability group. >> M. wrote: >> Between all of this crap and no one being willing to manage a pump for me (I'm too much of a liability because I'm " too sick " ), I don't think I can keep going. > Tami, Oh how right you are ! The state board of insurance and the state attorney general are also points of contacts after case manager at insurance company. I still thinking getting home health out is a good idea as Steve deserves it. Since has Cancer, he should be able to get Hospice support in there also. Bennie Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 3, 2011 Report Share Posted October 3, 2011 I just went through what you are going through except I deal with the V.A. and the government when it comes to my medical care. I wear the fentanyl patch and my doses are 50 micrograms. I am not sure how much you are on but this wasn't covering my pain needs and I really thought I might kill myself. I prayed, begged and pleaded for God to take me from this suffering and hard existence, but here I am still alive. So I went to the hospital and told them I was in crisis and they helped out temporarily. Now I see the pain doc tomorrow and we will see what she says. Good luck and try to hang in there. I know it's hard but you are loved and cherished! You can mail me anytime. I'll be here to listen. > M. wrote: > I cannot keep living like this. My 22nd birthday is supposed to be October 21, but I don't think I can make it. I'm really scared and I have no one else to talk to. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 5, 2011 Report Share Posted October 5, 2011 Thanks, I know I haven't been active on any message boards lately, but I have been reading everyone's comments to my post (and almost everyone's posts)and you've really been helping me. Steve M in PA, age 21 Quote Link to comment Share on other sites More sharing options...
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