Guest guest Posted March 31, 2005 Report Share Posted March 31, 2005 That's Awesome! Keep us posted on how it goes & if they decide to have a dedicated GF menu for it's customers. I'm sure you'll do just fine! ~Melonie > > This is a chain diner with locations in Idaho, Oregon, Utah, Wyoming, > and Germany. I don't know if any of you are familiar with them. I > emailed them a couple of weeks ago and asked if they could tell me > which of their items were GF. They responded with " your server would > be happy to substitute your rice and potato choices with a side > salad " . I sent them back an email with a short explanation of the > diet and an offer to get them in touch with people who could help them > decide what is GF on their menu....Now I am meeting with the CEO and > customer relations manager tomorrow! I asked the President of our GIG > group to go with me since I still relatively new to the diet (8 > months); but I am excited that I found a restraunt who cares! So have > any of you done this before? Do you have any advice? I will let you > all know what I learn and hopefully we can all be eating there soon! > > Jonyce Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 31, 2005 Report Share Posted March 31, 2005 I think it's most important for you to be yourself rather than feeling the weight/necessity of being the "expert". I know sometimes I want something to go well so badly that I add stress to the situation for myself. Bringing someone along with you is an inspired idea! Between the two of you I bet you can across the main points: cross contamination issues, hidden ingredients and the very painful consequence of eating gluten. You can also show how sincerly grateful you are that they are open to working with this population. I think that you represent the average North American. You'd like to dine out at times. That means money in their pocket. Also, you can do them an incredible favor by passing the info. along to others. More money in their pockets. It is probably important to really help them understand just how many people would benefit from a GF menu. Any hassle or effort on their part WILL be rewarded. We're not talking about 1% of the population, are we? Would be interested to see the differences, if any, of the menu for the States and for Germany. Best of luck and BRAVO! to you for making this happen, dawne Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 31, 2005 Report Share Posted March 31, 2005 I guess tomorrow doesn't give you enough time to contact the GFRAP ( Gluten Free Restaurant Awareness Program) but the website might be a good thing to print out and take to them so they can see what other restaurants are doing. http://www.glutenfreerestaurants.org/ Another thing to calm your nerves is to remember that most people throw titles around that are almost meaningless. It's not like it's the CEO of Mcs so keep in mind they are small compared to that. If they have the time and are willing to meet with you than they are probably down to earth and just be yourself. : ) kc Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 31, 2005 Report Share Posted March 31, 2005 It's true that approximately 1% of our population has CD (whether or not they know it, or their doctor knows it....) but... think about how how many families may have at least one GF member, but opt to dine in a GF " friendly " place (rather than elsewhere) b/c some places are more accommodating to the GF diet. So, restaurants not only lose the approximate 1% of customers... but those who are dining along with them (such as family members, friends, etc.) One of our members on SY mentioned that she is the only GF person in their family of six, and if she cannot eat somewhere, then that establishment just lost SIX customers.. not just one. Good luck tomorrow! ~Melonie > I guess tomorrow doesn't give you enough time to contact the GFRAP ( > Gluten Free Restaurant Awareness Program) but the website might be a good > thing to print out and take to them so they can see what other restaurants > are doing. > http://www.glutenfreerestaurants.org/ > > Another thing to calm your nerves is to remember that most people throw > titles around that are almost meaningless. It's not like it's the CEO of > Mcs so keep in mind they are small compared to that. If they have > the time and are willing to meet with you than they are probably down to > earth and just be yourself. : ) > > kc Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 31, 2005 Report Share Posted March 31, 2005 Melonie wrote: It's true that approximately 1% of our population has CD (whether or not they know it, or their doctor knows it....) **Really? I would have thought the % to be much higher. Closer to 10%. But you're right. One GF person in the family means several diners looking for that GF experience. Anyway, 1% of 300 million is a large number in itself! I didn't mean to imply that 1% was a small chunk. I would patronize any restaurant that genuinely tries to accomodate the needs of its patrons - GF or other concerns. It's just good karma dawne Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 31, 2005 Report Share Posted March 31, 2005 I would print out and take along a commercial food list - one that would show them how " easy " offering GF items like salad dressing and condiments would be. Make sure the url of where you got it is writen on the front of it (red ink, maybe) and tell them regular updates can be obtained off of the web. Also maybe a list of url's to sites about celiacs dining out - http://www.celiacchicks.com/ comes to mind. And tell them that when celiacs have a positive experience dining out, they pass the word along - free advertising! And please mention that many celiac kids love dessert! I wouldn't expect GF cake or pie in a diner, but most ice cream and jello would work just fine. > > This is a chain diner with locations in Idaho, Oregon, Utah, Wyoming, > and Germany. I don't know if any of you are familiar with them. I > emailed them a couple of weeks ago and asked if they could tell me > which of their items were GF. They responded with " your server would > be happy to substitute your rice and potato choices with a side > salad " . I sent them back an email with a short explanation of the > diet and an offer to get them in touch with people who could help them > decide what is GF on their menu....Now I am meeting with the CEO and > customer relations manager tomorrow! I asked the President of our GIG > group to go with me since I still relatively new to the diet (8 > months); but I am excited that I found a restraunt who cares! So have > any of you done this before? Do you have any advice? I will let you > all know what I learn and hopefully we can all be eating there soon! > > Jonyce Quote Link to comment Share on other sites More sharing options...
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