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In a message dated 7/14/2002 11:28:04 PM Central Daylight Time,

winniebear@... writes:

> Thanks for any help you can give me!

>

Please share with the list, because I'm having problems too, although she's a

new MT and not been MTing for 2 years.

~

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In a message dated 7/15/2002 12:46:30 AM Central Daylight Time,

wink@... writes:

> " two snaps up "

>

For some reason, and maybe just because I'm hungry, you are starting to

remind me of Emeril.

lol

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I say a good ol' spanking never hurt anyone! : )

Re: Fw: errors

In a message dated 7/14/2002 11:28:04 PM Central Daylight Time,

winniebear@... writes:

> Thanks for any help you can give me!

>

Please share with the list, because I'm having problems too, although she's a

new MT and not been MTing for 2 years.

~

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THANK YOU FOR THE " GIGGLE "

I really needed that at this late hour! he he !

" two snaps up "

Lori

Re: Fw: errors

>

>

> In a message dated 7/14/2002 11:28:04 PM Central Daylight Time,

> winniebear@... writes:

>

>

> > Thanks for any help you can give me!

> >

>

> Please share with the list, because I'm having problems too, although

she's a

> new MT and not been MTing for 2 years.

>

> ~

>

>

>

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He he, too funny. Yep, your hungry! ; )

Love this group!!!!!!!!!!

; )

Re: Fw: errors

> In a message dated 7/15/2002 12:46:30 AM Central Daylight Time,

> wink@... writes:

>

>

> > " two snaps up "

> >

>

> For some reason, and maybe just because I'm hungry, you are starting to

> remind me of Emeril.

>

> lol

>

> ~

>

>

>

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I'm having a problem with an IC who's working for me who is making way too many

errors (after more than two years) and isn't proof reading her work before

turning it in for printing. I would like to use an incentive program. I read

an article on this but can't find it. It was an idea of using a point system

where medical type of errors were higher than English type of errors. Then the

points were added up and a percentage was figured out according to how many

lines were involved. Over a certain percentage would mean that the person was

docked cents per line. I'm not sure how to figure accuracy on a percentage

basis to do this. Does anyone have any ideas on this? I would like to base

documents on a certain percentage accuracy basis. But I would like to give more

money per line if a certain accuracy basis was established per document, rather

than taking money away. Does anyone have any thoughts on this or any ideas of

how to implement this? The math would be very informative to me! Thanks for

any help you can give me!

Winnie

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errors

I'm having a problem with an IC who's working for me who is making way too many

errors (after more than two years) and isn't proof reading her work before

turning it in for printing. I would like to use an incentive program. I read

an article on this but can't find it. It was an idea of using a point system

where medical type of errors were higher than English type of errors. Then the

points were added up and a percentage was figured out according to how many

lines were involved. Over a certain percentage would mean that the person was

docked cents per line. I'm not sure how to figure accuracy on a percentage

basis to do this. Does anyone have any ideas on this? I would like to base

documents on a certain percentage accuracy basis. But I would like to give more

money per line if a certain accuracy basis was established per document, rather

than taking money away. Does anyone have any thoughts on this or any ideas of

how to implement this? The math would be very informative to me! Thanks for

any help you can give me!

Winnie

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Just my opinion, but I don't like the idea of pay deducts for poor job

performance, though I think incentive bonuses are good. I believe a couple of

things hold true here:

1. In terms of human psychology, positive reinforcement is more effective than

negative reinforcement. I remember reading " The One-Minute Manager " back in,

oh, I guess the 80s? Anyway, it was a very hot management book at the time.

The one thing I remember from the book is the manager who was always hiding and

spying on employees. The employees got really freaked over this. Turns out he

was trying to catch someone doing something " right " so he could jump out and

give them kudos. *g*

2. After two years with poor job performance, you should consider terminating

the person.

3. A " de-motion " is fine if warranted. That's different than pay deducts for

errors, IMHO.

I think people should be given feedback and even warnings. They should have

clear goals and a clear time period in which to reach them. But, gee, after two

years, I'd certainly expect very, very good work.

p.s. The only company I know of that does what you mention is Edix. If you are

still interested, I'm almost positive I saw a really good explanation of this on

the MT Daily " By Company " board. Look in the archives. It will take some

searching, but someone posted a very good explanation of it. It was about,

hmmmm...about a month ago I think.

p.s.s. If you can figure out which incognito poster is " JanTranscribes, " she

can tell you. She works for Edix. ;)

Fw: errors

>

> I'm having a problem with an IC who's working for me who is making way too

many errors (after more than two years) and isn't proof reading her work before

turning it in for printing. I would like to use an incentive program. I read

an article on this but can't find it. It was an idea of using a point system

where medical type of errors were higher than English type of errors. Then the

points were added up and a percentage was figured out according to how many

lines were involved. Over a certain percentage would mean that the person was

docked cents per line. I'm not sure how to figure accuracy on a percentage

basis to do this. Does anyone have any ideas on this? I would like to base

documents on a certain percentage accuracy basis. But I would like to give more

money per line if a certain accuracy basis was established per document, rather

than taking money away. Does anyone have any thoughts on this or any ideas of

how to implement this? The math would be very in!

> formative to me! Thanks for any help you can give me!

> Winnie

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Personally, I would do something a little more positive than docking pay for

errors. Maybe if you counted the number of clinics/days/lines/etc. that the

employee had NO errors and then added a little something to their paycheck, that

would be better. Unless, of course, you believe that this employee would

respond better to negative reinforcement (which I have run across in the past).

As far as a " formula " for error percentage, that's a toughie. You can't really

do a character/line count before and after because if the correction is the same

number of characters as the error, it wouldn't do any good to count it because

there wouldn't be a difference. However, if you kept track of every change you

made (by number, not by character - perhaps by tick marks on a piece of paper or

something), and then took that number and divided by the number of lines in the

document, to get a percentage of that ... ? Maybe then you could deduct __%

from their pay. I'm not sure - maybe someone else has a better idea.

Another option would be to let him/her know that you charge $___ per hour for

editing/proofing, and that you will deduct this amount from their total pay if

you have to correct anything on their work. This might just light a fire under

them and force them to proof their own stuff. Do you send the corrections back

to them so they will know what was wrong in the future? Do they have decent

dictionary/spellchecker/word books/etc.? I was just wondering if maybe they

just " didn't know, " although after two years, I can't see how that would be.

If that doesn't help, I would let him/her know that you will no longer give that

particular work to that employee anymore. Pretty soon, if that employee doesn't

have any work to do, he/she might get the hint.

Of course, like I said before - a good spanking never hurt either! (You may

want to check your state law on this, though). : )

Jen

errors

I'm having a problem with an IC who's working for me who is making way too

many errors (after more than two years) and isn't proof reading her work before

turning it in for printing. I would like to use an incentive program. I read

an article on this but can't find it. It was an idea of using a point system

where medical type of errors were higher than English type of errors. Then the

points were added up and a percentage was figured out according to how many

lines were involved. Over a certain percentage would mean that the person was

docked cents per line. I'm not sure how to figure accuracy on a percentage

basis to do this. Does anyone have any ideas on this? I would like to base

documents on a certain percentage accuracy basis. But I would like to give more

money per line if a certain accuracy basis was established per document, rather

than taking money away. Does anyone have any thoughts on this or any ideas of

how to implement this? The math would be very informative to me! Thanks for

any help you can give me!

Winnie

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From original question:

<snip>

But I would like to give more money per line if a certain accuracy basis was

established per document, rather than taking money away.

:o)

----Original Message Follows----

To: " nmtc " <nmtc >, " WinnieBear "

Subject: Re: errors

Date: Mon, 15 Jul 2002 15:32:56 -0400

Personally, I would do something a little more positive than docking pay for

errors. Maybe if you counted the number of clinics/days/lines/etc. that the

employee had NO errors and then added a little something to their paycheck,

that would be better. Unless, of course, you believe that this employee

would respond better to negative reinforcement (which I have run across in

the past).

As far as a " formula " for error percentage, that's a toughie. You can't

really do a character/line count before and after because if the correction

is the same number of characters as the error, it wouldn't do any good to

count it because there wouldn't be a difference. However, if you kept track

of every change you made (by number, not by character - perhaps by tick

marks on a piece of paper or something), and then took that number and

divided by the number of lines in the document, to get a percentage of that

.... ? Maybe then you could deduct __% from their pay. I'm not sure - maybe

someone else has a better idea.

Another option would be to let him/her know that you charge $___ per hour

for editing/proofing, and that you will deduct this amount from their total

pay if you have to correct anything on their work. This might just light a

fire under them and force them to proof their own stuff. Do you send the

corrections back to them so they will know what was wrong in the future? Do

they have decent dictionary/spellchecker/word books/etc.? I was just

wondering if maybe they just " didn't know, " although after two years, I

can't see how that would be.

If that doesn't help, I would let him/her know that you will no longer give

that particular work to that employee anymore. Pretty soon, if that

employee doesn't have any work to do, he/she might get the hint.

Of course, like I said before - a good spanking never hurt either! (You may

want to check your state law on this, though). : )

Jen

errors

I'm having a problem with an IC who's working for me who is making way

too many errors (after more than two years) and isn't proof reading her work

before turning it in for printing. I would like to use an incentive

program. I read an article on this but can't find it. It was an idea of

using a point system where medical type of errors were higher than English

type of errors. Then the points were added up and a percentage was figured

out according to how many lines were involved. Over a certain percentage

would mean that the person was docked cents per line. I'm not sure how to

figure accuracy on a percentage basis to do this. Does anyone have any

ideas on this? I would like to base documents on a certain percentage

accuracy basis. But I would like to give more money per line if a certain

accuracy basis was established per document, rather than taking money away.

Does anyone have any thoughts on this or any ideas of how to implement this?

The math would be very informative to me! Thanks for any help you can

give me!

Winnie

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