Guest guest Posted January 20, 2000 Report Share Posted January 20, 2000 > > whyten@... writes: > > > I would > > definitely suggest that anyone who does not work with a case manager for > > insurance look into this option. Just wanted to mention that if you pursue a case manager, you need to also inquire if your insurance company is " billing " your benefits for their services. It is frequently done and you may not be aware of it. It is not information that is automatically made available to the patient or family. When my youngest still had insurance coverage, she had a case manager with two different insurance companies. My husband's company changed plans so we have had many different companies thru the years. But in any case, the last two provided case management for us because her care was so complex. The case management was instituted at their request when she was discharged after an extremely long stay in the hospital. So it was not my request. We were billed on average $1000 a month, but sometimes as high as $1600 a month for this service. The billing was to her benefits and since she only had a limited amount of benefits left, this helped use them up rather quickly. We were not made aware of this until we were down to the last $100,000 of benefits left. By then it was too late.... She was 8 years old and there was no telling how long they'd been billing our benefits. Our insurance company at the end was Mutual of Omaha, so it wasn't a small unknown company. If you have case management and you have a lifetime cap on your benefits, then you may want to inquire about whether or not they are billing your benefits. Case management is a really good thing, but not at a cost of $1000 a month! Jeannine Quote Link to comment Share on other sites More sharing options...
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