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Re: Pre-Cert-DONNA

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I was verbally told by our HMO member services rep (phone) that I had

50% coverage for DME (Durable Medical Equip). I went ahead and made

the appt'mt to get him measured and the helmet ordered.

The orthotist then faxed in the request and 48 hrs later we received

our 1st denial letter. The ped neurosurg called my HMO to verbally

appeal it (even though he wasn't even pro-band) but they gave me a

2nd denial letter. So YES even though we received the denial , a few

wks later we had our visit for Colin to be measured; we paid for and

ordered the helmet and then received the helmet *before* I won the

appeal. We were finally reimbursed 50% while we were about half-way

into helmet therapy. However, we were prepared to just pay for it

ourselves if we didn't get any ins. coverage. It was just something

that we really felt we wanted to do.

Sorry for the long-winded answer!

Sue

> > > > >

> > > > > Hello,

> > > > >

> > > > > What was your child's standard Deviation? And did you end

up

> > > going

> > > > > with a band?

> > > > >

> > > > > ALyssa is 3, can anyone translate that for me, hehe!

> > > > >

> > > > > Donna

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