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Welcome Sherry/trainee

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First of all, welcome to the group Sherry!

Second, Sherry wrote: " more professional screening of candidates could

solve some of the training challenges faced... "

I was the original poster on the trainee thread. We used to rely on the

" it's not what you know, it's who you know " method of screening and we

have since advanced to a fairly good screening process. Our trainees

take a general ed test (usually a pool of 200-300). We then take the top

25 and they take a dispatch-oriented test. We then take the top 15 and

they go through a 45 minute long oral board (members of which include,

supervisors, CTO's, asst. director, training division coordinator). We

then discuss each interviewee and average the scores that each of us

gave. We pick 5 for the hiring pool. The top two get backgrounds. This

time we hired both of the top 2 picks. The one giving me fits was the

top pick. He is a much better test-taker, interviewer than a dispatch

trainee! LOL

A. Katt

Bay County Central Dispatch 9-1-1

1228 Washington Ave.

Bay City MI 48708

kattm@... (work)

michelle_katt@... (home)

www.co.bay.mi.us

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