Guest guest Posted April 28, 2004 Report Share Posted April 28, 2004 i agree with Debbie, I would contact Orthomerica . Sorry you are dealing with this. Angie and Jenna(STAR grad) EMily again Sorry to bother everyone with my issues with 's StarBand. Sooo to update, i called Lawall , once again, 's office in Sellersville,PA. To set an appt. they only had one opening tomorrow which was during her PT which we already missed last week. Then she's pretty much arguing with me that we have an appt next friday. And i told her there are problems with this one now again. THen she said i thought i went to NE to get them fixed, I said we did but now she has red marks and indents on her Flat side and is pinching her head at the closure. she shaid Oh OK then well... ya know, all snotty, like i am Bothering her.. I just cried when i got off the phone. CT called today and was dealing with my insurance and said we had to go to Lawall, thats the only place they will cover. So hopefully Friday.. they can see what the heck i'm talking about, and that it's not my imagination. Pics are posted from lastnight after an hour of wearing the helmet. You can't see too good, because of her hair and my crappyy camera. But , the first pic is her flat side, and if you look 2 inches above her ear you will see it's red all the way around. and at the bottom of her head. Ackk.. So if nothing gets resolved at this point i guess we won't get correction. Thanks for the vent., I don't have anyone to talk to right now. Thanks agian! and my 2 Girls:Madison 6/17/02 & Ava 11/9/03"Can't use it...Don't throw it away!""Someone could probably use it in your area!"Keep unwanted items out of the dump!!ChooseFreecycleNeed help decorating for an event?Festive CreationsFor more plagio info Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 28, 2004 Report Share Posted April 28, 2004 , I am sorry to hear what you are going through. This whole process can be frustrating and infuriating. My baby's STARband also had some problems (not because of Orthomerica) and a guy named Hicks at the Orthomerica in Florida helped me A LOT!!!!! His number is 1-877-737-8444. Sometimes it takes him a little bit to return your call since he is so busy, but he always does. He is not charging us for our replacement helmet. Good luck!!!! EMily again Sorry to bother everyone with my issues with 's StarBand. Sooo to update, i called Lawall , once again, 's office in Sellersville,PA. To set an appt. they only had one opening tomorrow which was during her PT which we already missed last week. Then she's pretty much arguing with me that we have an appt next friday. And i told her there are problems with this one now again. THen she said i thought i went to NE to get them fixed, I said we did but now she has red marks and indents on her Flat side and is pinching her head at the closure. she shaid Oh OK then well... ya know, all snotty, like i am Bothering her.. I just cried when i got off the phone. CT called today and was dealing with my insurance and said we had to go to Lawall, thats the only place they will cover. So hopefully Friday.. they can see what the heck i'm talking about, and that it's not my imagination. Pics are posted from lastnight after an hour of wearing the helmet. You can't see too good, because of her hair and my crappyy camera. But , the first pic is her flat side, and if you look 2 inches above her ear you will see it's red all the way around. and at the bottom of her head. Ackk.. So if nothing gets resolved at this point i guess we won't get correction. Thanks for the vent., I don't have anyone to talk to right now. Thanks agian! and my 2 Girls:Madison 6/17/02 & Ava 11/9/03"Can't use it...Don't throw it away!""Someone could probably use it in your area!"Keep unwanted items out of the dump!!ChooseFreecycleNeed help decorating for an event?Festive CreationsFor more plagio info Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 28, 2004 Report Share Posted April 28, 2004 WEll.. how about some good news.. eh...?!!! Bud Lawall called me on his own time tonight. Asked what was going on with , and i told him all of the issues and said that it needs to be fixed. He was soo nice. And appologized for all the meanies i encountered and all of the issues we're having.He said if it doesn't work this time that he will scan her head and be refitted with a new helmet!!! YAY!!!! We had an appt on friday with Rich, But i think i'm going to change it and go to North East phila. and see Bud on friday. He seems to be the top dawg that really know what he's talking about. Wish us luck! and my 2 Girls:Madison 6/17/02 & Ava 11/9/03"Can't use it...Don't throw it away!""Someone could probably use it in your area!"Keep unwanted items out of the dump!!ChooseFreecycleNeed help decorating for an event?Festive Creations Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 28, 2004 Report Share Posted April 28, 2004 In a message dated 4/28/2004 8:34:20 PM Eastern Daylight Time, dj2kirby@... writes: Shew, now you can relax! AMEN to that....!! More good news... SHe will be scanned instead of casted this time too!!! YIPPE! and my 2 Girls:Madison 6/17/02 & Ava 11/9/03"Can't use it...Don't throw it away!""Someone could probably use it in your area!"Keep unwanted items out of the dump!!ChooseFreecycleNeed help decorating for an event?Festive Creations Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 29, 2004 Report Share Posted April 29, 2004 About darn time !! Better late than never I'm VERY happy to hear this! YAY. Please let us know what happens at Friday's appt, I do hope the recast her & get her a new band! Shew, now you can relax! Debbie > WEll.. how about some good news.. eh...?!!! > Bud Lawall called me on his own time tonight. Asked what was going on with > , and i told him all of the issues and said that it needs to be fixed. He > was soo nice. And appologized for all the meanies i encountered and all of the > issues we're having.He said if it doesn't work this time that he will scan her > head and be refitted with a new helmet!!! YAY!!!! We had an appt on friday > with Rich, But i think i'm going to change it and go to North East phila. and > see Bud on friday. He seems to be the top dawg that really know what he's > talking about. Wish us luck! > > > > > and my 2 Girls: > Madison 6/17/02 > & > Ava 11/9/03 > > " Can't use it...Don't throw it away! " > " Someone could probably use it in your area! " > Keep unwanted items out of the dump!! > Choose > Freecycle > > Need help decorating for an event? > Festive Creations Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 29, 2004 Report Share Posted April 29, 2004 Great news ! I'm glad they're finally fixing things for you. Let us know how Friday goes. , mom to Hannah, DOCband #3 3/30 Cape Cod, Ma > WEll.. how about some good news.. eh...?!!! > Bud Lawall called me on his own time tonight. Asked what was going on with > , and i told him all of the issues and said that it needs to be fixed. He > was soo nice. And appologized for all the meanies i encountered and all of the > issues we're having.He said if it doesn't work this time that he will scan her > head and be refitted with a new helmet!!! YAY!!!! We had an appt on friday > with Rich, But i think i'm going to change it and go to North East phila. and > see Bud on friday. He seems to be the top dawg that really know what he's > talking about. Wish us luck! > > > > > and my 2 Girls: > Madison 6/17/02 > & > Ava 11/9/03 > > " Can't use it...Don't throw it away! " > " Someone could probably use it in your area! " > Keep unwanted items out of the dump!! > Choose > Freecycle > > Need help decorating for an event? > Festive Creations Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 29, 2004 Report Share Posted April 29, 2004 Oh , that is SO GREAT!!!! I’m so glad someone is finally going to do something for you and . I have been following the trouble you had and my heart breaks for in that ill-fitting helmet. Please let us know how it goes with Bud Lawall. I’ll be looking forward to hearing. Becky (’s Mom) in Pgh, PA > WEll.. how about some good news.. eh...?!!! > Bud Lawall called me on his own time tonight. Asked what was going on with > , and i told him all of the issues and said that it needs to be fixed. He > was soo nice. And appologized for all the meanies i encountered and all of the > issues we're having.He said if it doesn't work this time that he will scan her > head and be refitted with a new helmet!!! YAY!!!! We had an appt on friday > with Rich, But i think i'm going to change it and go to North East phila. and > see Bud on friday. He seems to be the top dawg that really know what he's > talking about. Wish us luck! > > > > > and my 2 Girls: > Madison 6/17/02 > & > Ava 11/9/03 > > " Can't use it...Don't throw it away! " > " Someone could probably use it in your area! " > Keep unwanted items out of the dump!! > Choose > Freecycle > > Need help decorating for an event? > Festive Creations For more plagio info Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 29, 2004 Report Share Posted April 29, 2004 That is great news. Hopefully will be in a good fitting helmet soon. It is soo sad that you had to go through all of this before someone finally takes charge and takes care of you when they should have done this in the first place. I hope they put the mean receptionist somewhere else. She does not need to be talking to pts if she is such a peoples person. >;o)~ Sandy Willow's mom torticollis resolved / CranioGermanyGrad > WEll.. how about some good news.. eh...?!!! > Bud Lawall called me on his own time tonight. Asked what was going on with > , and i told him all of the issues and said that it needs to be fixed. He > was soo nice. And appologized for all the meanies i encountered and all of the > issues we're having.He said if it doesn't work this time that he will scan her > head and be refitted with a new helmet!!! YAY!!!! We had an appt on friday > with Rich, But i think i'm going to change it and go to North East phila. and > see Bud on friday. He seems to be the top dawg that really know what he's > talking about. Wish us luck! > > > > > and my 2 Girls: > Madison 6/17/02 > & > Ava 11/9/03 > > " Can't use it...Don't throw it away! " > " Someone could probably use it in your area! " > Keep unwanted items out of the dump!! > Choose > Freecycle > > Need help decorating for an event? > Festive Creations Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 29, 2004 Report Share Posted April 29, 2004 Glad to hear that you may have thses fit issues resolved soon! Please keep us posted. - mom to Aidan > WEll.. how about some good news.. eh...?!!! > Bud Lawall called me on his own time tonight. Asked what was going on with > , and i told him all of the issues and said that it needs to be fixed. He > was soo nice. And appologized for all the meanies i encountered and all of the > issues we're having.He said if it doesn't work this time that he will scan her > head and be refitted with a new helmet!!! YAY!!!! We had an appt on friday > with Rich, But i think i'm going to change it and go to North East phila. and > see Bud on friday. He seems to be the top dawg that really know what he's > talking about. Wish us luck! > > > > > and my 2 Girls: > Madison 6/17/02 > & > Ava 11/9/03 > > " Can't use it...Don't throw it away! " > " Someone could probably use it in your area! " > Keep unwanted items out of the dump!! > Choose > Freecycle > > Need help decorating for an event? > Festive Creations Quote Link to comment Share on other sites More sharing options...
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