Re: 911:: Instructors/Qualifuications/Powerphone

[Guest guest]

Better than a proctologist??? At least he could see things in a " hole "

different way.

[Guest guest]

ouch...

[Guest guest]

I feel much better knowing it's a dentist teaching the class. The whole

plastic surgeon thing had me worried.

911:: Instructors/Qualifuications/Powerphone

<snip>

The Instructor isn't a plastic surgeon, he's a dentist. My apologies. I took

the word of two students that told me he was a plastic surgeon.

[Guest guest]

I prefer an instructor that knows what it means to sit in the dispatch

chair. I think dispatching is like parenthood; even though a person may think

they know what it is like, they have no clue until they are one! Besides, since

when does a Fire Chief/Cop/DENTIST have more credibility that a Dispatcher?

Since when do they know more about dispatching - enough to teach a dispatcher

how

to dispatch - than an experienced dispatcher? Since when do they have the

credibility to tell the press how we should operate and when we are in error.

They show a total lack of respect for the very profession they make money

from by not employing dispatchers to instruct. Then they wave their disrespect

like a flag in the air when they publicly judge a dispatcher.

Now, they have flip cards for police and fire calls............I guess any

dentist can dispatch!

Doreen

The above is just one of my personal opinions.

In a message dated 12/19/2003 12:51:36 PM Central Standard Time,

pstc911@... writes:

> Hi gang. Looks like I lit a fuse in the offices of PP. When I mentioned

> that

> PP was using a plastic surgeon as an Instructor, I got a voice mail from

> Jerry

> at PP. We just hooked up on the phone and here's an update for you.

>

> The Instructor isn't a plastic surgeon, he's a dentist. My apologies. I took

>

> the word of two students that told me he was a plastic surgeon.

>

> The dentist in question has never been a dispatcher but Jerry at Powerphone

> (

> ) assures me that the doctor of dentistry has extensive

> experience in stress management. I for one am now hoping I can someday

> attend his

> class, I need to get over that darn drilling noise and the numbing shot

> fears I

> have at the dentist.

>

> Jerry was disappointed that I (representing a training company) had made a

> " yikes " comment regarding their instructor selection. I, as many of you have

>

> shared, believe that it is a must to have sat in the seat and dispatched.

> That is

> why we at PSTC use real life , real world, sat in the seat Instructors. I

> tried to get Jerry to understand credibility of Instruction and I also

> encouraged

> him to post on this list rather than lurk. I felt he could better represent

> his employer's opinions better than I ever will.

>

> When he commented (i was going to say accused but thought commented was more

>

> PC) that we were possibly not supporting the profession by encouraging their

>

> training, I let him know our core value. That is ANY GOOD training is a

> benefit. Good being the operative word!

>

> I did mention that many people were upset at their response to the Florida

> incident. He tried to back pedal and say it wasn't as people remembered. I

> told

> him it was and that I had the news pieces of the PP quotes. He backed away

> from that topic quickly.

>

> For what it's worth, I'm not saying that for EVERY topic, you need a

> dispatcher teaching. I have learned plenty from firefighters, medics and law

>

> enforcement officers. I have learned some stress managemet tools from a

> wonderful grief

> management expert. I've never had a dentist as an instructor but I do

> remember a forensic odontologist that was kinda cool in CSI stuff. Gee, I'm

> straying.

>

> Let the discussion begin and I hope Jerry is typing the PP response to our

> chat on the phone. Please excuse my sarcasm, it's the holidays and in the

> spirit

> of Christmas am more interested in rum cake and reindeer right now. Good

> news, my amazon and disney boxes just arrived!

>

>

> PSTC (where we go to the dentist but don't employ any to teach)

> -I'm kidding Jerry - insert chuckle here-

>

>

[Guest guest]

> The dentist in question has never been a dispatcher but Jerry at

Powerphone (

> ) assures me that the doctor of dentistry has extensive

> experience in stress management. I for one am now hoping I can someday

attend his

> class, I need to get over that darn drilling noise and the numbing shot

fears I

> have at the dentist.

>

> PSTC (where we go to the dentist but don't employ any to teach)

> -I'm kidding Jerry - insert chuckle here-

********************************************************************

Well done, .

And always remember 50% of the dentists (and doctors) were in the bottom

half of their class.

Iowa State Patrol Communications, Cedar Rapids

Werling NØXZY

Anamosa, IA

scott@...

My 2002 Olympic Pics http://www.photoisland.com

login: Ridgeroader password: blah

My Family Genealogy at http://www.n-connect.net/scott/index.htm

Bus station is where the buses stop.

Train station is where the trains stop.

At my desk, there's a workstation.

[Guest guest]

> Better than a proctologist??? At least he could see things in a " hole "

> different way.

********************************************************************

And really get to the bottom of things too.

[Guest guest]

I really have no problem with an outside instructor

in something like " stress management " .

What are his qualifications as a stress management

instructor?

Weintraut

[Guest guest]

Since when do they have the

> credibility to tell the press how we should operate and when we are in

error.

> Doreen

> The above is just one of my personal opinions.

********************************************************************

They can make generalizations or comments on anything their subordinate does

because they are the boss. Just remember this statement: " Don't confuse me

with facts, my mind is already made up. "

[Guest guest]

Perhaps the services of a good proctologist could be employed to locate

someone's sense of humor?

[Guest guest]

In typical fashion, there is plenty of triple time on the holidays so I am

partaking from that buffet!! We are having a potluck at the center on

Christmas Day, complete with a honey-baked ham and all of the fixins!! Its a

nice

quiet day (typically) until the domestics start trickling in around 1900 hrs or

so.. we'll see what the elevated threat level does to that tradition

though... it seems that Al Queida has picked sleepy Rochester Hills as their

new HQ,

if the citizens are to be believed!! Gotta love Q Public..

Happy Holidays to all from southeastern Michigan!!

[Guest guest]

> Better than a proctologist??? At least he could see things in

a " hole "

> different way.

>>

> Randall Larson

> Editor, 9-1-1 Magazine

> **************************************************************

How sad that people such as Mr. Larson & Mr. Willet who are supposed

to exemplify professionalism stoop to such an infantile level. If

this is the behavior from the top, I can't help but wonder what the

rest of their products and services are like.

[Guest guest]

Having met both Mr. Larson & Mr. Willet and having experienced Mr.

Willet's instruction a couple of times...I have to speak up. What you

refer to as infantile was humor...and I think most of us found it so.

Randall and are both very professional but they are also human

beings with a sense of humor. I know that nothing said here is outside

of the possibility of having been encountered any number of times in the

department where I work. Policemen and Firemen tend to have rather

infantile senses of humor themselves, and it becomes an acquired taste

and also rubs off on those having close interaction with them. The

products and services offered by both Mr. Larson and Mr. Willet and

their respective organizations are top notch as are the men themselves.

Freida

La Vergne, TN

> Better than a proctologist??? At least he could see things in

a " hole "

> different way.

>>

> Randall Larson

> Editor, 9-1-1 Magazine

> **************************************************************

How sad that people such as Mr. Larson & Mr. Willet who are supposed

to exemplify professionalism stoop to such an infantile level. If

this is the behavior from the top, I can't help but wonder what the

rest of their products and services are like.

[Guest guest]

> I guess the person who thought this was infantile

> doesn't like one of the funniest movies ever, Dumb and

> Dumber.

********************************************************************

I liked " Plan 9 From Outer Space " myself. What a literary masterpiece.

Iowa State Patrol Communications, Cedar Rapids

Werling NØXZY

Anamosa, IA

scott@...

My 2002 Olympic Pics http://www.photoisland.com

login: Ridgeroader password: blah

My Family Genealogy at http://www.n-connect.net/scott/index.htm

Bus station is where the buses stop.

Train station is where the trains stop.

At my desk, there's a workstation.

[Guest guest]

> > I guess the person who thought this was infantile

> > doesn't like one of the funniest movies ever, Dumb and

> > Dumber.

> I liked " Plan 9 From Outer Space " myself. What a literary masterpiece.

Or it's contemporary version, " Event Horizon " .

Randy

[Guest guest]

> > > I guess the person who thought this was infantile

> > > doesn't like one of the funniest movies ever, Dumb and

> > > Dumber.

>

> > I liked " Plan 9 From Outer Space " myself. What a literary masterpiece.

>

> Or it's contemporary version, " Event Horizon " .

>

> Randy

********************************************************************

Or Rocky 5 through 12. Amen.

Iowa State Patrol Communications, Cedar Rapids

Werling NØXZY

Anamosa, IA

scott@...

My 2002 Olympic Pics http://www.photoisland.com

login: Ridgeroader password: blah

My Family Genealogy at http://www.n-connect.net/scott/index.htm

Bus station is where the buses stop.

Train station is where the trains stop.

At my desk, there's a workstation.

[Guest guest]

In a message dated 12/22/2003 8:54:37 AM Pacific Standard Time,

pstc911@... writes:

It's a good thing I respect all segments of public safety (including the fire

department) so when Randal and I get flamed, the FD can come put out my fanny

on fire.

And glad they're available via mutual aid for me, as well!

Actually, I've always felt if you can't relax and roll your sleeves up and

enjoy one kind of warped humor or not each day, life can be pretty boring. I'm

the product of too many years of Monty Python, Dave Barry, Larson (no

relation - pity!), Steve , and the Three Stooges to be completely serious

every waking hour. If you felt the humor was sophmoric - sorry you did. Room

for all kinds, right? That's why we have delete keys and next message

buttons. Flames well taken, all the same. Now, Kev, send that pumper over here

fast,

will ya? My back end it still singed!

rdl

Randall Larson

Editor, 9-1-1 Magazine

www.9-1-1magazine.com

[Guest guest]

Normally, (be quiet Kim) I just sit back and read all of the console emails

and learn from them, but I do have to speak out on this.

1. Willet is a great instructor. I have been in several of his

classes, and had him come to Chattanooga for what I consider is best class,

" School

Violence, Lessons Learned " . Not only have I had the chance to attend his

classes, but was host to him while he was here. He is a great guy and would

never

belittle any other instructors. He might critique one, though.

2. The instructor from Powerphone that they are talking about being a

dentist is Dr. Gene Iveno from Suffolk County New York. He is a dentist, but a

forsenic one for the Suffolk County Medical Examiners Office. He is also a

diver.

He was one of the many persons involved in the recovery and identification of

the persons from TWA flight 800 that crashed several years ago into Long Island

Sound. He teaches the Stress Management Class for Powerphone. It was a great

class. and he was knowledgeable about his topic. I guess being a dentist and a

diver, you would know about stress.

3. Powerphone is a good company as far as some of the classes that they put

out. but of course, a class is only as good as the instructor and what you get

out of the class when you attend. As some of my collegues do when it comes to

these classes is just to go " oh hum .. just another way to get out of work

and do nothing. " But for the most of us, I enjoy the opportunity to get out and

attend classes to get new instruction, new ideas on how to do at times is a

stressful, highly demanding profession.

I am not tyring to get on the soapbox, but just merely pointing out a few

things.

Riggs

[Guest guest]

,

All I can say is well stated on all three points.

Jarvis

Communications Supervisor

Washtenaw Central Dispatch

Ann Arbor, MI

[Guest guest]

In a message dated 12/23/2003 1:04:14 AM Central Standard Time,

CRiggs8136@... writes:

> but just merely pointing out a few

> things.

>

> Riggs

>

very well said.. like I said, Im going to make my own case on powerphone.

I'll never turn down free training.

jamie in iowa

[Guest guest]

I agree completely

Tom