Re: 911:: Dispatch Environment

[Guest guest]

> We've made this huge push toward 9-1-1 over the years, and I

> don't believe the powers that be realized how much it would

> change the dispatch function.

> Weintraut

********************************************************************

My feelings are that the push was done without a lot of thought on long term

effects on the public, officers, dispatchers, and most important,

technology.

Almost knee-jerk reactions to perceived pressure.

Iowa State Patrol Communications, Cedar Rapids

Werling NØXZY

Anamosa, IA

scott@...

My 2002 Olympic Pics http://www.photoisland.com

login: Ridgeroader password: blah

My Family Genealogy at http://www.n-connect.net/scott/index.htm

I'm diagonally parked in a parallel universe.

[Guest guest]

It's been said that once it was possible to know the sum of human knowledge, and

that now it's impossible to know all about one subject. Public safety

communications is no different. There are less and less generalists when it

comes to administrators. True, many of us have to be to fill our roles, but even

so many of us feel more comfortable with certain aspects of management,

technology, and planning.

One of our glaring errors is the inability to out-distance technology, which

does put us in a knee-jerk reactionary position many times. Take a look at

wireless, for example. I can't remember anything that has had a bigger impact,

outside of the widespread use of computers in our profession. Now, look around

at VOIP and picture phones and get ready to have that AOL voice change from

" You've got mail " to " You've got a 9-1-1 call " .

> > We've made this huge push toward 9-1-1 over the years, and I

> > don't believe the powers that be realized how much it would

> > change the dispatch function.

> > Weintraut

> ********************************************************************

> My feelings are that the push was done without a lot of thought on long term

> effects on the public, officers, dispatchers, and most important,

> technology.

>

> Almost knee-jerk reactions to perceived pressure.

[Guest guest]

I agree with this response. In days gone by, we had a lot of waiting for

info on tags, dl's, etc. Subject was long long gone into another world by

the time we got info back that he was suspended or even worst that he was

wanted.

Technical knowledge today is great and ever so fast.

Vickie R.

charvick@...

<lg snip>

And we had a teletype machine and had to send hard copy messages to other

states to get DMV info and it sometimes took days to get an answer,

especially since DMVs were usually closed on weekends, and we liked it.

[Guest guest]

> I agree with this response. In days gone by, we had a lot of waiting for

> info on tags, dl's, etc. Subject was long long gone into another world by

> the time we got info back that he was suspended or even worst that he was

> wanted.

> Technical knowledge today is great and ever so fast.

> Vickie R.

> charvick@...

********************************************************************

And the newbies get spoiled by this immediacy. They didn't have to wait 2

days to get out of state regs or DL.

Iowa State Patrol Communications, Cedar Rapids

Werling NØXZY

Anamosa, IA

scott@...

My 2002 Olympic Pics http://www.photoisland.com

login: Ridgeroader password: blah

My Family Genealogy at http://www.n-connect.net/scott/index.htm

THE WIZARD OF OZ:

Transported to a surreal landscape, a young girl kills the first person she

meets and then teams up with three strangers to kill again.

[Guest guest]

I can try. I have the hard copy at home that I saved for my friend to use in

her classes. What might be easiest is to give you the date/paper/page citation

and just type in the full text. (Our newspaper's online archives are only free

to subscribers, which I am but I'm guessing you are not...LOL since we're

several states apart!)

>

>

> Date: 2003/12/22 Mon PM 03:27:12 EST

> To: <911console >

> Subject: Re: 911:: Dispatch Environment

>

> > able to email a friend and have them call a tow truck for him. The

> article

> > mentioned that some (a very, very few) jurisdictions, particularly those

> > with a large hearing-impaired population, now offer the ability to access

> > 9-1-1 via email/web.

> ********************************************************************

> Could you send the link to that article if it is online? I'd like to read

> it and (if possible with our current setup) present it to the powers that

> be.

>

> I'm not sure if our TDD equipment even works. We were without TDD for quite

> a while.

>

> Iowa State Patrol Communications, Cedar Rapids

> Werling NØXZY

> Anamosa, IA

> scott@...

> My 2002 Olympic Pics http://www.photoisland.com

> login: Ridgeroader password: blah

> My Family Genealogy at http://www.n-connect.net/scott/index.htm

> Bus station is where the buses stop.

> Train station is where the trains stop.

> At my desk, there's a workstation.

>