911: (Off Topic) virus question

[Guest guest]

I foolishly allowed my virus protection to expire. (Although I had

kept up with my Windows updates.) Bought " WinCleaner "

and have spent the last two weeks fussing with computer lockups,

having to reload Windows (and all the updates), etc, repeatedly.

(Their explanation is that I was still running another brand of virus

protection even though my machine assured me I had deleted it.)

So, went back to Norton by Symantic last night. I have the Bugbear

virus and the Wetlavia (or something like that) worm, both of which

Norton messaged me about (repeatedly) but cannot remove. (It says

it quarantined Bugbear but can't do anything with the worm.)

I followed all of the " simple " instructions, but they tell me since I

have DSL (which is not automatically connected) the DSL was

be disconnected to try anything more. Is this just pulling

connections at the back of the modem or what?

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