Guest guest Posted September 16, 2003 Report Share Posted September 16, 2003 sounds like the one we just let go, after a couple of extensions. His problem.. he couldn't talk and type at the same time, nor could he listen and type. So that slowed his call entry down and still just wasn't getting it. Be sure to document document document!!!! and I was the 3rd trainer he had...... our program is tried and proved on folks with no prior experience but he tried to blame the program. Some people just can not do this job. Don't feel bad. It's never the trainee's fault according to them. kathy Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 16, 2003 Report Share Posted September 16, 2003 HAHAHAH....In L.A. whenever we had a quake (and remember, we were 4 floors below ground, so we HEARD the quake coming)....the trainees were told that the instructors would dive under the consoles first, and the trainees were to protect the instructors, because the trainees " didn't have the job yet " .... I still chuckle at that one!!!!! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 16, 2003 Report Share Posted September 16, 2003 Document, document, document........ recommend for employee status hearing in three days, suspend with pay, and let the command staff dismiss him before he causes a law suit. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 16, 2003 Report Share Posted September 16, 2003 In a message dated 9/16/2003 8:34:58 PM Central Daylight Time, dsptchmom@... writes: It's never the trainee's fault according to them. ::stomping feet:: .. it's not.. it's not.. it's not !! ::fleeeeeeeeeing b'fore the 'regs' come and get me <g> :: Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 16, 2003 Report Share Posted September 16, 2003 Are we just passing the same trainees around to each center?????? We had one that was deaf in one ear and we didn't know it until this person started answering phones. Couldn't figure out why she couldn't hear what was going on on the radio when she was on the phone. This trainee realized on her own that she couldn't do the job and quit. Needless to say we looked in to the physical, which we thougth included a hearing test and realized they only did a whisper test. Now we pay for a regular hearing test. Good Luck , will I see you next week in Tustin? Roscommon County (MI) Central Dispatch Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 16, 2003 Report Share Posted September 16, 2003 >Are we just passing the same trainees around to each center?????? Someone inquired " what does it take to make them see what they are doing " ... that person was talking mostly about pay etc. but the same applies here. Center after center find trainees that can't do the work, they are so short, that they are even forced to hire some of them. Turnover is terrible. Few make it to retirement. You'd think it would lead them to the understanding.... This is a VERY tough job. One that takes special skills. One that few can really do, and many of those who manage to make it.. still struggle to do it well. Someday " they " may realize.. this is a Profession.. it should be treated as such. Weintraut Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 18, 2003 Report Share Posted September 18, 2003 I know I am a little late on this thread...I was on a well deserved (but short) vacation. I just got done with 5 weeks of someone EXACTLY like you described. Five weeks of document, document, document. During my last week with her, she said she'd do better if I helped her. Funny, because I was helping her with EVERYTHING. She walked off and cried for about 45 minutes (yes, I documented that too) when I had the nerve to tell her to send through the ambulance call she had pending instead of finishing writing up a call for a past tense domestic. In April, I had a trainee throw a daily observation report at me and tell me it was " f***ing ridiculous " that I scored her low for failing to notify the watch commander that an officer had discharged his weapon (on a deer). That trainee was given the option of quitting or being fired. She opted to be fired. Until the watch comander was so disgusted he forced the supervisor to pull her off the radio, she thought we were just picking on her! Part of the problem is we have trainers who are too afraid to offend a trainee and don't actually document how things are really going. All that does is make incompetent dispatchers (who usually are pretty confident of themselves). I admit sometimes I am pretty tough, but I am fair. When something major happens, I want to know that person can handle their part of the job. Oh, that trainee I just got done with....on her 2nd day she said she'd have this job down in 2 weeks. That was 12 weeks ago....... Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 18, 2003 Report Share Posted September 18, 2003 I once had a trainee that was SOOOO bad (OK....How Bad Was She?)....the only positive comment in her daily report was that she found the console and was prepared to work (she had a pen & paper with her)......Mind you....this was in her 28th week of training!! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 24, 2003 Report Share Posted September 24, 2003 , <<<<Tonight we are having a training team meeting regarding one of our probationaries. He is getting a 2 week extension. >>> Any update? Did he get it on the meeting? <<<he seems to have " personality conflicts " with the last three trainers. >>> Just curious, were they male or female? Any chance that was an issue -- which could turn into another set of issues once released? Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 24, 2003 Report Share Posted September 24, 2003 <<We had one that was deaf in one ear and we didn't know it until this person started answering phones. .....Needless to say we looked in to the physical, which we thought included a hearing test and realized they only did a whisper test. Now we pay for a regular hearing test.>>> What's the difference? Is the whisper test someone just standing there whispering? Are they facing the person thereby enabling lip reading or standing behind them? Quote Link to comment Share on other sites More sharing options...
Guest guest Posted September 27, 2003 Report Share Posted September 27, 2003 Not sure if they are in front of the person or behind, but the test we use now is an acutal hearing test that a doctor would perform, with the headphones & tones, etc. A whisper test just proves that you can hear someone whispering in your ear, not that you can hear certain tones & pitches. Roscommon County (MI) Central Dispatch Re: 911:: Trainee > <<We had one that was deaf in one ear and we didn't know it until this person > started answering phones. .....Needless to say we looked in to the > physical, which we thought included a hearing test and realized they only > did a whisper test. Now we pay for a regular hearing test.>>> > > What's the difference? Is the whisper test someone just standing there > whispering? Are they facing the person thereby enabling lip reading or standing > behind them? > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted October 3, 2003 Report Share Posted October 3, 2003 , <<<All three trainers are female...which he definitely has " issues " with..>>> I kinda suspected that. Is he still there? Quote Link to comment Share on other sites More sharing options...
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