Guest guest Posted April 12, 2007 Report Share Posted April 12, 2007 As a point of matter, I have moved our facility into a total electronic centralized database with REDOC, chart sentry etc. Our therapists can access the medical records and information and write full records within an extremely timely basis. We have 15 computers within the facility and could not fathom attempting to deliver treatment in a paper format especially with the dramatic under valued payments we receive from Medicare and Insurances. To follow medicare guidelines, all patients are seen by one therapist for the time allotted to them in the schedule whether 30 minutes or one hour based on acuity in a one on one basis. The minutes under Medicare are followed and the note is written by the time the patient leaves the care of the therapist. The minute rule allows for note writing if a facility is efficient, i.e does not have to retrieve medical records, track down charts, etc etc etc. Realistically, our therapist can be 100% productive, complete their notes, give above average care to our patients and leave at the end of the day recognizing they treated ethically, professionally and legally. The key is organization and electronic data management. The billing can allow 4 - 6 units based on procedural interventions. Since however some patients do not follow the CPT billing interventions it becomes more difficult to track when the patinet is a perdiem. So for what it is worth, efficeincy is the key Kunkel MSPT MLD-CDT ************************************** See what's free at http://www.aol.com. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 12, 2007 Report Share Posted April 12, 2007 We have a pretty similar set-up, try for about 6.5 hours billed in an 8 hour day. Pat Cornwell --- " Trumbull, (Rehabilitation Services) " wrote: > ... or, they could bill a single unit for 8 minutes > of treatment + say, > 5 minutes documentation time = 13 minutes ... which > could net one 36 > units in an 8 hour (480 minute) day..... > > ... on the other hand, if an eval is worth 4 units > at a given facility > (we credit 3 units at our facility) and a therapist > completes say 10 > evals in a day, that's 40 units of " non-timed " > charges ... > > Personally, unless you do a couple of group > treatments a day, I believe > 100% productivity is not achievable (ethically? > legally?). Not only > because of documentation time, but because of other > variables, most of > which depend upon individual facility operations > (number of > techs/support staff, size and logistics of the > facility and therapist > " travel time " , patient timeliness and attendance, > etc.) > > For the record, I ask our therapists and assistants > alike to achieve > between 65% and 70% productivity regardless of > setting (Inpatient, > Outpatient, Rehab Unit) measured as billed units / > worked hours. As I > mentioned above, we count Assessments as 3 units and > I encourage some > sort of treatment at the time of eval. We have a > single Aide for PT, OT > and Speech who assists with " heavy " patients, cleans > equipment, and > checks charges - so the therapists and assistants > are managing > everything patient related (travel between patients, > gathering equipment > needed for the session, charting and billing) and > sometimes 2.6 to 2.8 > hours of non-billable time is not enough. > > I am with T. The system doesn't make much > sense. Time for me to > renew my APTA membership - I'll be sending the check > in later today!! > > Trumbull > Bloomington-Normal, IL > > > > > ________________________________ > > From: PTManager > [mailto:PTManager ] On > Behalf Of Cornwell > Sent: Thursday, April 12, 2007 8:18 AM > To: PTManager > Subject: Re: Re: 33 billable units/8 > hour day, how? > > > > How is this possible? I am " assuming " that a unit is > 15 minutes. For your therapist to be 100% productive > at 33 units, they would be billing for 8.25 hours of > treatment per day in an 8 hour workday. Since one > cannot bill for documentation time, they would need > to > work at least another hour to do documentation. Do > they really work over 9 hours to achieve 100% > productivity. By my calculations, the math does not > work. > Pat Cornwell > Palos Community Hospital > Palos Heights Ill > --- s <dosrinc@... > <mailto:dosrinc%40att.net> > wrote: > > > We pay bonuses based on productivity, we consider > > 100% productivity in > > an 8 hour day to be 33 units (11 pts), our bonus > > structure starts with > > an average of 9 patients per day/ month (91% > > productivity) or 27 units > > and goes up from there. To add some insight, we > > schedule all pts. one > > on one, with evals x 60 mins, follow ups x 45 mins > > (unless otherwise > > specified by the PT) and 30 mins for lunch. > > Hope this helps > > E. s, PT, DPT, OCS > > www.douglasspt.com > > > > > > > > > > I realize this has been discussed many times > > before, but I thought I > > might get another guage about how much is enough > in > > terms of > > productivity. > > > > > > How many units are you expecting (billable only) > > in an 8 hour day? > > > > > > > > > Todd Freeman, P.T. > > > Nashville, TN > > > > > > [Non-text portions of this message have been > > removed] > > > > > > > > > > > Pat Cornwell > Dir. of Rehab Services > Palos Community Hospital > Palos Heights, Illinois > > Don't be flakey. Get Yahoo! Mail for Mobile and > always stay connected to > friends. http://mobile.yahoo.com/mail > <http://mobile.yahoo.com/mail> > > > > > > [Non-text portions of this message have been > removed] > > Pat Cornwell Dir. of Rehab Services Palos Community Hospital Palos Heights, Illinois ________________________________________________________________________________\ ____ Be a PS3 game guru. Get your game face on with the latest PS3 news and previews at Yahoo! Games. http://videogames.yahoo.com/platform?platform=120121 Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 12, 2007 Report Share Posted April 12, 2007 After reviewing the responses to my earlier post, it is obvious that many of you are still living in the world of time clocks, hourly wages and employer/employee mentalities. We are trying to change that world and have established a practice along the lines of the medical group model. We treat our Physical Therapists as autonomous professionals, they are salaried and bonused, they are not interchangeable parts. We work until the needs of our patients have been satisfied, not until some imaginary whistle blows. Yes, if we are seeing 11 patients per day, billing somewhere in the neighborhood of 33 units, we are going to be working more than 8 hours per day, staying late or coming in early to do paperwork, maybe doing some during lunch, but we are well compensated for this time (see bonus structure). We work hard to streamline our paperwork to make sure things run as effeciently as possible. We are also very seasonal here in SWFla so we will average close to 50 hours per week or more from Nov through May and significantly less than that over the summer. This type of system may not be for everybody, it requires an individual who is ambitious and willing to work hard but the rewards are also great and it has worked well for us, we have not lost a member of the professional staff in the six years we have been in operation. We are a work in progress, always looking for ways to be better, more efficient while maintaining effectiveness. Thanks for the input. E. s, PT, DPT, OCS s Orthopedic & Spine Rehabilitation, Inc. Bonita Springs, Fla > > > > > > I realize this has been discussed many times > > before, but I thought I > > might get another guage about how much is enough in > > terms of > > productivity. > > > > > > How many units are you expecting (billable only) > > in an 8 hour day? > > > > > > > > > Todd Freeman, P.T. > > > Nashville, TN > > > > > > [Non-text portions of this message have been > > removed] > > > > > > > > > > > > Pat Cornwell > Dir. of Rehab Services > Palos Community Hospital > Palos Heights, Illinois > > > > Don't be flakey. Get Yahoo! Mail for Mobile and always stay connected to friends. http://mobile.yahoo.com/mail > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 12, 2007 Report Share Posted April 12, 2007 " We work until the needs of our patients have been satisfied, not until some imaginary whistle blows. " This is what is not emphasized during PT school. Steve Marcum PT Pain Treatment Center Outpatient Physical Therapy Lexington, Kentucky > > After reviewing the responses to my earlier post, it is obvious that > many of you are still living in the world of time clocks, hourly > wages and employer/employee mentalities. We are trying to change > that world and have established a practice along the lines of the > medical group model. We treat our Physical Therapists as autonomous > professionals, they are salaried and bonused, they are not > interchangeable parts. We work until the needs of our patients have > been satisfied, not until some imaginary whistle blows. > > Yes, if we are seeing 11 patients per day, billing somewhere in the > neighborhood of 33 units, we are going to be working more than 8 > hours per day, staying late or coming in early to do paperwork, > maybe doing some during lunch, but we are well compensated for this > time (see bonus structure). We work hard to streamline our > paperwork to make sure things run as effeciently as possible. We > are also very seasonal here in SWFla so we will average close to 50 > hours per week or more from Nov through May and significantly less > than that over the summer. This type of system may not be for > everybody, it requires an individual who is ambitious and willing to > work hard but the rewards are also great and it has worked well for > us, we have not lost a member of the professional staff in the six > years we have been in operation. We are a work in progress, always > looking for ways to be better, more efficient while maintaining > effectiveness. Thanks for the input. > > E. s, PT, DPT, OCS > s Orthopedic & Spine Rehabilitation, Inc. > Bonita Springs, Fla > > > > > > > > > > I realize this has been discussed many times > > > before, but I thought I > > > might get another guage about how much is enough in > > > terms of > > > productivity. > > > > > > > > How many units are you expecting (billable only) > > > in an 8 hour day? > > > > > > > > > > > > Todd Freeman, P.T. > > > > Nashville, TN > > > > > > > > [Non-text portions of this message have been > > > removed] > > > > > > > > > > > > > > > > > > > Pat Cornwell > > Dir. of Rehab Services > > Palos Community Hospital > > Palos Heights, Illinois > > > > > > > > Don't be flakey. Get Yahoo! Mail for Mobile and always stay > connected to friends. http://mobile.yahoo.com/mail > > > > > -- Steve Marcum PT Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 12, 2007 Report Share Posted April 12, 2007 Given that the therapists are salaried and work until " the patients have been satisfied " , then they will achieve 100% productivity whether they work one hour and bill 4 15 minute units or work twelve hours and bill 48 15 minute units. If an hourly or salaried therapist works ten hours and bills for seven and one-half hours of treatment (30 units) then productivity is 75%. You get the same productivity by billing for six hours when the therapist works an eight hour day. Stating " productivity " of salaried therapists as it relates to an eight hour work day is inappropriate if the therapist is working several extra hours doing paperwork. When such comparisons are made what ends up happening is hourly therapists work off-the-clock to acheive productivity standards, and salaried employees put in ten and twelve hour days to achieve the 100% productivity they were suppose to produce within eight hours. Hansen, PT, PhD Kansas City, MO s wrote: After reviewing the responses to my earlier post, it is obvious that many of you are still living in the world of time clocks, hourly wages and employer/employee mentalities. We are trying to change that world and have established a practice along the lines of the medical group model. We treat our Physical Therapists as autonomous professionals, they are salaried and bonused, they are not interchangeable parts. We work until the needs of our patients have been satisfied, not until some imaginary whistle blows. Yes, if we are seeing 11 patients per day, billing somewhere in the neighborhood of 33 units, we are going to be working more than 8 hours per day, staying late or coming in early to do paperwork, maybe doing some during lunch, but we are well compensated for this time (see bonus structure). We work hard to streamline our paperwork to make sure things run as effeciently as possible. We are also very seasonal here in SWFla so we will average close to 50 hours per week or more from Nov through May and significantly less than that over the summer. This type of system may not be for everybody, it requires an individual who is ambitious and willing to work hard but the rewards are also great and it has worked well for us, we have not lost a member of the professional staff in the six years we have been in operation. We are a work in progress, always looking for ways to be better, more efficient while maintaining effectiveness. Thanks for the input. E. s, PT, DPT, OCS s Orthopedic & Spine Rehabilitation, Inc. Bonita Springs, Fla > > > > > > I realize this has been discussed many times > > before, but I thought I > > might get another guage about how much is enough in > > terms of > > productivity. > > > > > > How many units are you expecting (billable only) > > in an 8 hour day? > > > > > > > > > Todd Freeman, P.T. > > > Nashville, TN > > > > > > [Non-text portions of this message have been > > removed] > > > > > > > > > > > > Pat Cornwell > Dir. of Rehab Services > Palos Community Hospital > Palos Heights, Illinois > > > > Don't be flakey. Get Yahoo! Mail for Mobile and always stay connected to friends. http://mobile.yahoo.com/mail > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 13, 2007 Report Share Posted April 13, 2007 All I can say is if that is all you try for, that is all you are going to get. E. s, PT, DPT, OCS > > > > > > > > I realize this has been discussed many times > > > before, but I thought I > > > might get another guage about how much is enough > > in > > > terms of > > > productivity. > > > > > > > > How many units are you expecting (billable only) > > > in an 8 hour day? > > > > > > > > > > > > Todd Freeman, P.T. > > > > Nashville, TN > > > > > > > > [Non-text portions of this message have been > > > removed] > > > > > > > > > > > > > > > > > Pat Cornwell > > Dir. of Rehab Services > > Palos Community Hospital > > Palos Heights, Illinois > > > > Don't be flakey. Get Yahoo! Mail for Mobile and > > always stay connected to > > friends. http://mobile.yahoo.com/mail > > <http://mobile.yahoo.com/mail> > > > > > > > > > > > > [Non-text portions of this message have been > > removed] > > > > > > > Pat Cornwell > Dir. of Rehab Services > Palos Community Hospital > Palos Heights, Illinois > > > > > ______________________________________________________________________ ______________ > Be a PS3 game guru. > Get your game face on with the latest PS3 news and previews at Yahoo! Games. > http://videogames.yahoo.com/platform?platform=120121 > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 14, 2007 Report Share Posted April 14, 2007 There have been some excellent points made on this topic and some that made me cringe. In a facility attempting to manage its workforce efficiently by using hourly scales rather than salaries, productivity is only one measure of success among many (customer service, clinical outcomes, peer recognition and support, mentorship, attitude ...). I believe that most of us in decision-making roles are considering all of these factors and more when " running our businesses " . And, while I do not believe anyone here advocates for fraudulent billing, some posters to this list have done just that (unknowingly?). Efficiency in the world of AMA CPT Codes and the Correct Coding Initiative does NOT leave room for a therapist to consistently bill a unit of service for less than 15 minutes of treatment. Indeed, if a CMS surveyor were to find a clinic with a pattern of billing say, 3 Units of service for 38 minutes of treatment - I believe the clinic would find itself on the wrong side of the law. CMS has consistently stated that under " 15 minute rule " the expectation is the AVERAGE TIME spent one on one with a patient (not considering the few non-timed units) to bill a single unit of service is 15 minutes. A facility that encourages its staff to treat for say 10 or 12 minutes (or 25 to 27, or 40 to 42 ....) so they have 3 to 5 minutes to document <http://geo.yahoo.com/serv?s=97359714/grpId=1100781/grpspId=1705061347/m sgId=39729/stime=1176504434/nc1=3848482/nc2=3848571/nc3=3> has missed the intent of the CMS rule. I have a lot of thoughts on professionalism or Professionalism - there are way too many difinitions out there. But, I will spare you all for now .... Trumbull Bloomington-Normal, IL Quote Link to comment Share on other sites More sharing options...
Guest guest Posted April 16, 2007 Report Share Posted April 16, 2007 I am interested in know what managers of inpatient hospital programs are doing to promote Vision 2020. Have your administrators been open to changing the way therapists are hired, how they are reimbursed, accepting referrals without physician orders, etc.? Seeing them on an equal basis with physicians? Is the future expectation that we all support the hospitals hiring us as a professional group on a contract basis vs the traditional method which I would venture to guess still is the rule at the vast majority of medical centers and health systems? Just curious. Would appreciate ideas and feedback. Carol Rehder, PT Manager, Physical Therapy Genesis Medical Center rehder@genesis@... >>> bearhillrunner@... 4/13/2007 10:20 AM >>> Labor laws vary state to state. There are exempt employee and non-exempt employee status that further muddies the water. I find this discussion mildly amusing given the APTA's Vision 2020. Either we are a Profession (note capital P) and we act accordingly or we are interchangeable cogs that " punch a clock " . All this talk of labor laws, productivity relative to an 8 hour day, or extra hours worked will only serve to undermine our claim that we are a Profession that deserves to be thought of on par with Medical Doctors and Lawyers (other Professions). What is the gold standard for lawyers? Billable hours. Maybe we should change of focus from productivity, which implies a ratio of productive time over total time, to straight billable units or some other metric that measures financial impact of a therapist's day. In my current practice setting, we are not measured/reimbursed by billable units and thus this is not an accurate metric for us. Either way, the mindset will need to be changed and the compensation structure will need to reflect that. Kudos to s' practice for recognizing the value of reimbursing clinicians in a manner to which their clinical skills justifies. Evidently his clinicians agree as they have stuck around in a highly competitive PT employment market as Florida. Ford, PT Manager of Rehabilitative Services Partners Home Care > >Reply-To: PTManager >To: PTManager >Subject: Re: Re: 33 billable units/8 hour day, how? >Date: Fri, 13 Apr 2007 08:45:08 -0500 > >I think we need to be concerned about the implications of allowing hourly >staff to work more than 8 hours and not be paid for it if that is what is >happening in some facilities. Labor Laws strictly prohibit this practice >and you could be setting yourself up for some real headaches down the road >should anyone demand back payment. The responsibility falls on us to prove >this didn't occur. > >Carol Rehder, PT >Manager, Physical Therapy >Genesis Medical Center > >rehder@genesis@... > > > >>> pt64109@... 4/12/2007 5:16 PM >>> > >Given that the therapists are salaried and work until " the patients have >been satisfied " , then they will achieve 100% productivity whether they work >one hour and bill 4 15 minute units or work twelve hours and bill 48 15 >minute units. If an hourly or salaried therapist works ten hours and bills >for seven and one-half hours of treatment (30 units) then productivity is >75%. You get the same productivity by billing for six hours when the >therapist works an eight hour day. Stating " productivity " of salaried >therapists as it relates to an eight hour work day is inappropriate if the >therapist is working several extra hours doing paperwork. When such >comparisons are made what ends up happening is hourly therapists work >off-the-clock to acheive productivity standards, and salaried employees put >in ten and twelve hour days to achieve the 100% productivity they were >suppose to produce within eight hours. > > Hansen, PT, PhD >Kansas City, MO > > s wrote: >After reviewing the responses to my earlier post, it is obvious that >many of you are still living in the world of time clocks, hourly >wages and employer/employee mentalities. We are trying to change >that world and have established a practice along the lines of the >medical group model. We treat our Physical Therapists as autonomous >professionals, they are salaried and bonused, they are not >interchangeable parts. We work until the needs of our patients have >been satisfied, not until some imaginary whistle blows. > >Yes, if we are seeing 11 patients per day, billing somewhere in the >neighborhood of 33 units, we are going to be working more than 8 >hours per day, staying late or coming in early to do paperwork, >maybe doing some during lunch, but we are well compensated for this >time (see bonus structure). We work hard to streamline our >paperwork to make sure things run as effeciently as possible. We >are also very seasonal here in SWFla so we will average close to 50 >hours per week or more from Nov through May and significantly less >than that over the summer. This type of system may not be for >everybody, it requires an individual who is ambitious and willing to >work hard but the rewards are also great and it has worked well for >us, we have not lost a member of the professional staff in the six >years we have been in operation. We are a work in progress, always >looking for ways to be better, more efficient while maintaining >effectiveness. Thanks for the input. > > E. s, PT, DPT, OCS >s Orthopedic & Spine Rehabilitation, Inc. >Bonita Springs, Fla > > > > > > > > > > I realize this has been discussed many times > > > before, but I thought I > > > might get another guage about how much is enough in > > > terms of > > > productivity. > > > > > > > > How many units are you expecting (billable only) > > > in an 8 hour day? > > > > > > > > > > > > Todd Freeman, P.T. > > > > Nashville, TN > > > > > > > > [Non-text portions of this message have been > > > removed] > > > > > > > > > > > > > > > > > > > Pat Cornwell > > Dir. of Rehab Services > > Palos Community Hospital > > Palos Heights, Illinois > > > > > > > > Don't be flakey. Get Yahoo! Mail for Mobile and always stay >connected to friends. http://mobile.yahoo.com/mail > > > > > > > > > Quote Link to comment Share on other sites More sharing options...
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