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Re: 33 billable units/8 hour day, how?

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As a point of matter, I have moved our facility into a total electronic

centralized database with REDOC, chart sentry etc. Our therapists can access

the

medical records and information and write full records within an extremely

timely basis. We have 15 computers within the facility and could not fathom

attempting to deliver treatment in a paper format especially with the dramatic

under valued payments we receive from Medicare and Insurances.

To follow medicare guidelines, all patients are seen by one therapist for

the time allotted to them in the schedule whether 30 minutes or one hour based

on acuity in a one on one basis. The minutes under Medicare are followed and

the note is written by the time the patient leaves the care of the

therapist. The minute rule allows for note writing if a facility is efficient,

i.e

does not have to retrieve medical records, track down charts, etc etc etc.

Realistically, our therapist can be 100% productive, complete their notes,

give above average care to our patients and leave at the end of the day

recognizing they treated ethically, professionally and legally. The key is

organization and electronic data management.

The billing can allow 4 - 6 units based on procedural interventions. Since

however some patients do not follow the CPT billing interventions it becomes

more difficult to track when the patinet is a perdiem.

So for what it is worth, efficeincy is the key

Kunkel MSPT

MLD-CDT

************************************** See what's free at http://www.aol.com.

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We have a pretty similar set-up, try for about 6.5

hours billed in an 8 hour day.

Pat Cornwell

--- " Trumbull, (Rehabilitation Services) "

wrote:

> ... or, they could bill a single unit for 8 minutes

> of treatment + say,

> 5 minutes documentation time = 13 minutes ... which

> could net one 36

> units in an 8 hour (480 minute) day.....

>

> ... on the other hand, if an eval is worth 4 units

> at a given facility

> (we credit 3 units at our facility) and a therapist

> completes say 10

> evals in a day, that's 40 units of " non-timed "

> charges ...

>

> Personally, unless you do a couple of group

> treatments a day, I believe

> 100% productivity is not achievable (ethically?

> legally?). Not only

> because of documentation time, but because of other

> variables, most of

> which depend upon individual facility operations

> (number of

> techs/support staff, size and logistics of the

> facility and therapist

> " travel time " , patient timeliness and attendance,

> etc.)

>

> For the record, I ask our therapists and assistants

> alike to achieve

> between 65% and 70% productivity regardless of

> setting (Inpatient,

> Outpatient, Rehab Unit) measured as billed units /

> worked hours. As I

> mentioned above, we count Assessments as 3 units and

> I encourage some

> sort of treatment at the time of eval. We have a

> single Aide for PT, OT

> and Speech who assists with " heavy " patients, cleans

> equipment, and

> checks charges - so the therapists and assistants

> are managing

> everything patient related (travel between patients,

> gathering equipment

> needed for the session, charting and billing) and

> sometimes 2.6 to 2.8

> hours of non-billable time is not enough.

>

> I am with T. The system doesn't make much

> sense. Time for me to

> renew my APTA membership - I'll be sending the check

> in later today!!

>

> Trumbull

> Bloomington-Normal, IL

>

>

>

>

> ________________________________

>

> From: PTManager

> [mailto:PTManager ] On

> Behalf Of Cornwell

> Sent: Thursday, April 12, 2007 8:18 AM

> To: PTManager

> Subject: Re: Re: 33 billable units/8

> hour day, how?

>

>

>

> How is this possible? I am " assuming " that a unit is

> 15 minutes. For your therapist to be 100% productive

> at 33 units, they would be billing for 8.25 hours of

> treatment per day in an 8 hour workday. Since one

> cannot bill for documentation time, they would need

> to

> work at least another hour to do documentation. Do

> they really work over 9 hours to achieve 100%

> productivity. By my calculations, the math does not

> work.

> Pat Cornwell

> Palos Community Hospital

> Palos Heights Ill

> --- s <dosrinc@...

> <mailto:dosrinc%40att.net> > wrote:

>

> > We pay bonuses based on productivity, we consider

> > 100% productivity in

> > an 8 hour day to be 33 units (11 pts), our bonus

> > structure starts with

> > an average of 9 patients per day/ month (91%

> > productivity) or 27 units

> > and goes up from there. To add some insight, we

> > schedule all pts. one

> > on one, with evals x 60 mins, follow ups x 45 mins

> > (unless otherwise

> > specified by the PT) and 30 mins for lunch.

> > Hope this helps

> > E. s, PT, DPT, OCS

> > www.douglasspt.com

> >

> >

> > >

> > > I realize this has been discussed many times

> > before, but I thought I

> > might get another guage about how much is enough

> in

> > terms of

> > productivity.

> > >

> > > How many units are you expecting (billable only)

> > in an 8 hour day?

> > >

> > >

> > > Todd Freeman, P.T.

> > > Nashville, TN

> > >

> > > [Non-text portions of this message have been

> > removed]

> > >

> >

> >

> >

>

> Pat Cornwell

> Dir. of Rehab Services

> Palos Community Hospital

> Palos Heights, Illinois

>

> Don't be flakey. Get Yahoo! Mail for Mobile and

> always stay connected to

> friends. http://mobile.yahoo.com/mail

> <http://mobile.yahoo.com/mail>

>

>

>

>

>

> [Non-text portions of this message have been

> removed]

>

>

Pat Cornwell

Dir. of Rehab Services

Palos Community Hospital

Palos Heights, Illinois

________________________________________________________________________________\

____

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Guest guest

After reviewing the responses to my earlier post, it is obvious that

many of you are still living in the world of time clocks, hourly

wages and employer/employee mentalities. We are trying to change

that world and have established a practice along the lines of the

medical group model. We treat our Physical Therapists as autonomous

professionals, they are salaried and bonused, they are not

interchangeable parts. We work until the needs of our patients have

been satisfied, not until some imaginary whistle blows.

Yes, if we are seeing 11 patients per day, billing somewhere in the

neighborhood of 33 units, we are going to be working more than 8

hours per day, staying late or coming in early to do paperwork,

maybe doing some during lunch, but we are well compensated for this

time (see bonus structure). We work hard to streamline our

paperwork to make sure things run as effeciently as possible. We

are also very seasonal here in SWFla so we will average close to 50

hours per week or more from Nov through May and significantly less

than that over the summer. This type of system may not be for

everybody, it requires an individual who is ambitious and willing to

work hard but the rewards are also great and it has worked well for

us, we have not lost a member of the professional staff in the six

years we have been in operation. We are a work in progress, always

looking for ways to be better, more efficient while maintaining

effectiveness. Thanks for the input.

E. s, PT, DPT, OCS

s Orthopedic & Spine Rehabilitation, Inc.

Bonita Springs, Fla

> > >

> > > I realize this has been discussed many times

> > before, but I thought I

> > might get another guage about how much is enough in

> > terms of

> > productivity.

> > >

> > > How many units are you expecting (billable only)

> > in an 8 hour day?

> > >

> > >

> > > Todd Freeman, P.T.

> > > Nashville, TN

> > >

> > > [Non-text portions of this message have been

> > removed]

> > >

> >

> >

> >

>

>

> Pat Cornwell

> Dir. of Rehab Services

> Palos Community Hospital

> Palos Heights, Illinois

>

>

>

> Don't be flakey. Get Yahoo! Mail for Mobile and always stay

connected to friends. http://mobile.yahoo.com/mail

>

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" We work until the needs of our patients have

been satisfied, not until some imaginary whistle blows. "

This is what is not emphasized during PT school.

Steve Marcum PT

Pain Treatment Center

Outpatient Physical Therapy

Lexington, Kentucky

>

> After reviewing the responses to my earlier post, it is obvious that

> many of you are still living in the world of time clocks, hourly

> wages and employer/employee mentalities. We are trying to change

> that world and have established a practice along the lines of the

> medical group model. We treat our Physical Therapists as autonomous

> professionals, they are salaried and bonused, they are not

> interchangeable parts. We work until the needs of our patients have

> been satisfied, not until some imaginary whistle blows.

>

> Yes, if we are seeing 11 patients per day, billing somewhere in the

> neighborhood of 33 units, we are going to be working more than 8

> hours per day, staying late or coming in early to do paperwork,

> maybe doing some during lunch, but we are well compensated for this

> time (see bonus structure). We work hard to streamline our

> paperwork to make sure things run as effeciently as possible. We

> are also very seasonal here in SWFla so we will average close to 50

> hours per week or more from Nov through May and significantly less

> than that over the summer. This type of system may not be for

> everybody, it requires an individual who is ambitious and willing to

> work hard but the rewards are also great and it has worked well for

> us, we have not lost a member of the professional staff in the six

> years we have been in operation. We are a work in progress, always

> looking for ways to be better, more efficient while maintaining

> effectiveness. Thanks for the input.

>

> E. s, PT, DPT, OCS

> s Orthopedic & Spine Rehabilitation, Inc.

> Bonita Springs, Fla

>

>

> > > >

> > > > I realize this has been discussed many times

> > > before, but I thought I

> > > might get another guage about how much is enough in

> > > terms of

> > > productivity.

> > > >

> > > > How many units are you expecting (billable only)

> > > in an 8 hour day?

> > > >

> > > >

> > > > Todd Freeman, P.T.

> > > > Nashville, TN

> > > >

> > > > [Non-text portions of this message have been

> > > removed]

> > > >

> > >

> > >

> > >

> >

> >

> > Pat Cornwell

> > Dir. of Rehab Services

> > Palos Community Hospital

> > Palos Heights, Illinois

> >

> >

> >

> > Don't be flakey. Get Yahoo! Mail for Mobile and always stay

> connected to friends. http://mobile.yahoo.com/mail

> >

>

>

>

--

Steve Marcum PT

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Guest guest

Given that the therapists are salaried and work until " the patients have been

satisfied " , then they will achieve 100% productivity whether they work one hour

and bill 4 15 minute units or work twelve hours and bill 48 15 minute units. If

an hourly or salaried therapist works ten hours and bills for seven and one-half

hours of treatment (30 units) then productivity is 75%. You get the same

productivity by billing for six hours when the therapist works an eight hour

day. Stating " productivity " of salaried therapists as it relates to an eight

hour work day is inappropriate if the therapist is working several extra hours

doing paperwork. When such comparisons are made what ends up happening is

hourly therapists work off-the-clock to acheive productivity standards, and

salaried employees put in ten and twelve hour days to achieve the 100%

productivity they were suppose to produce within eight hours.

Hansen, PT, PhD

Kansas City, MO

s wrote: After

reviewing the responses to my earlier post, it is obvious that

many of you are still living in the world of time clocks, hourly

wages and employer/employee mentalities. We are trying to change

that world and have established a practice along the lines of the

medical group model. We treat our Physical Therapists as autonomous

professionals, they are salaried and bonused, they are not

interchangeable parts. We work until the needs of our patients have

been satisfied, not until some imaginary whistle blows.

Yes, if we are seeing 11 patients per day, billing somewhere in the

neighborhood of 33 units, we are going to be working more than 8

hours per day, staying late or coming in early to do paperwork,

maybe doing some during lunch, but we are well compensated for this

time (see bonus structure). We work hard to streamline our

paperwork to make sure things run as effeciently as possible. We

are also very seasonal here in SWFla so we will average close to 50

hours per week or more from Nov through May and significantly less

than that over the summer. This type of system may not be for

everybody, it requires an individual who is ambitious and willing to

work hard but the rewards are also great and it has worked well for

us, we have not lost a member of the professional staff in the six

years we have been in operation. We are a work in progress, always

looking for ways to be better, more efficient while maintaining

effectiveness. Thanks for the input.

E. s, PT, DPT, OCS

s Orthopedic & Spine Rehabilitation, Inc.

Bonita Springs, Fla

> > >

> > > I realize this has been discussed many times

> > before, but I thought I

> > might get another guage about how much is enough in

> > terms of

> > productivity.

> > >

> > > How many units are you expecting (billable only)

> > in an 8 hour day?

> > >

> > >

> > > Todd Freeman, P.T.

> > > Nashville, TN

> > >

> > > [Non-text portions of this message have been

> > removed]

> > >

> >

> >

> >

>

>

> Pat Cornwell

> Dir. of Rehab Services

> Palos Community Hospital

> Palos Heights, Illinois

>

>

>

> Don't be flakey. Get Yahoo! Mail for Mobile and always stay

connected to friends. http://mobile.yahoo.com/mail

>

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Guest guest

All I can say is if that is all you try for, that is all you are

going to get.

E. s, PT, DPT, OCS

> > > >

> > > > I realize this has been discussed many times

> > > before, but I thought I

> > > might get another guage about how much is enough

> > in

> > > terms of

> > > productivity.

> > > >

> > > > How many units are you expecting (billable only)

> > > in an 8 hour day?

> > > >

> > > >

> > > > Todd Freeman, P.T.

> > > > Nashville, TN

> > > >

> > > > [Non-text portions of this message have been

> > > removed]

> > > >

> > >

> > >

> > >

> >

> > Pat Cornwell

> > Dir. of Rehab Services

> > Palos Community Hospital

> > Palos Heights, Illinois

> >

> > Don't be flakey. Get Yahoo! Mail for Mobile and

> > always stay connected to

> > friends. http://mobile.yahoo.com/mail

> > <http://mobile.yahoo.com/mail>

> >

> >

> >

> >

> >

> > [Non-text portions of this message have been

> > removed]

> >

> >

>

>

> Pat Cornwell

> Dir. of Rehab Services

> Palos Community Hospital

> Palos Heights, Illinois

>

>

>

>

>

______________________________________________________________________

______________

> Be a PS3 game guru.

> Get your game face on with the latest PS3 news and previews at

Yahoo! Games.

> http://videogames.yahoo.com/platform?platform=120121

>

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Guest guest

There have been some excellent points made on this topic and some that

made me cringe. In a facility attempting to manage its workforce

efficiently by using hourly scales rather than salaries, productivity is

only one measure of success among many (customer service, clinical

outcomes, peer recognition and support, mentorship, attitude ...). I

believe that most of us in decision-making roles are considering all of

these factors and more when " running our businesses " . And, while I do

not believe anyone here advocates for fraudulent billing, some posters

to this list have done just that (unknowingly?).

Efficiency in the world of AMA CPT Codes and the Correct Coding

Initiative does NOT leave room for a therapist to consistently bill a

unit of service for less than 15 minutes of treatment. Indeed, if a CMS

surveyor were to find a clinic with a pattern of billing say, 3 Units

of service for 38 minutes of treatment - I believe the clinic would find

itself on the wrong side of the law. CMS has consistently stated that

under " 15 minute rule " the expectation is the AVERAGE TIME spent one on

one with a patient (not considering the few non-timed units) to bill a

single unit of service is 15 minutes. A facility that encourages its

staff to treat for say 10 or 12 minutes (or 25 to 27, or 40 to 42 ....)

so they have 3 to 5 minutes to document

<http://geo.yahoo.com/serv?s=97359714/grpId=1100781/grpspId=1705061347/m

sgId=39729/stime=1176504434/nc1=3848482/nc2=3848571/nc3=3> has missed

the intent of the CMS rule.

I have a lot of thoughts on professionalism or Professionalism - there

are way too many difinitions out there. But, I will spare you all for

now ....

Trumbull

Bloomington-Normal, IL

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Guest guest

I am interested in know what managers of inpatient hospital programs are doing

to promote Vision 2020. Have your administrators been open to changing the way

therapists are hired, how they are reimbursed, accepting referrals without

physician orders, etc.? Seeing them on an equal basis with physicians? Is the

future expectation that we all support the hospitals hiring us as a professional

group on a contract basis vs the traditional method which I would venture to

guess still is the rule at the vast

majority of medical centers and health systems? Just curious. Would appreciate

ideas and feedback.

Carol Rehder, PT

Manager, Physical Therapy

Genesis Medical Center

rehder@genesis@...

>>> bearhillrunner@... 4/13/2007 10:20 AM >>>

Labor laws vary state to state. There are exempt employee and non-exempt

employee status that further muddies the water.

I find this discussion mildly amusing given the APTA's Vision 2020. Either

we are a Profession (note capital P) and we act accordingly or we are

interchangeable cogs that " punch a clock " . All this talk of labor laws,

productivity relative to an 8 hour day, or extra hours worked will only

serve to undermine our claim that we are a Profession that deserves to be

thought of on par with Medical Doctors and Lawyers (other Professions).

What is the gold standard for lawyers? Billable hours. Maybe we should

change of focus from productivity, which implies a ratio of productive time

over total time, to straight billable units or some other metric that

measures financial impact of a therapist's day. In my current practice

setting, we are not measured/reimbursed by billable units and thus this is

not an accurate metric for us.

Either way, the mindset will need to be changed and the compensation

structure will need to reflect that. Kudos to s' practice for

recognizing the value of reimbursing clinicians in a manner to which their

clinical skills justifies. Evidently his clinicians agree as they have

stuck around in a highly competitive PT employment market as Florida.

Ford, PT

Manager of Rehabilitative Services

Partners Home Care

>

>Reply-To: PTManager

>To: PTManager

>Subject: Re: Re: 33 billable units/8 hour day, how?

>Date: Fri, 13 Apr 2007 08:45:08 -0500

>

>I think we need to be concerned about the implications of allowing hourly

>staff to work more than 8 hours and not be paid for it if that is what is

>happening in some facilities. Labor Laws strictly prohibit this practice

>and you could be setting yourself up for some real headaches down the road

>should anyone demand back payment. The responsibility falls on us to prove

>this didn't occur.

>

>Carol Rehder, PT

>Manager, Physical Therapy

>Genesis Medical Center

>

>rehder@genesis@...

>

>

> >>> pt64109@... 4/12/2007 5:16 PM >>>

>

>Given that the therapists are salaried and work until " the patients have

>been satisfied " , then they will achieve 100% productivity whether they work

>one hour and bill 4 15 minute units or work twelve hours and bill 48 15

>minute units. If an hourly or salaried therapist works ten hours and bills

>for seven and one-half hours of treatment (30 units) then productivity is

>75%. You get the same productivity by billing for six hours when the

>therapist works an eight hour day. Stating " productivity " of salaried

>therapists as it relates to an eight hour work day is inappropriate if the

>therapist is working several extra hours doing paperwork. When such

>comparisons are made what ends up happening is hourly therapists work

>off-the-clock to acheive productivity standards, and salaried employees put

>in ten and twelve hour days to achieve the 100% productivity they were

>suppose to produce within eight hours.

>

> Hansen, PT, PhD

>Kansas City, MO

>

> s wrote:

>After reviewing the responses to my earlier post, it is obvious that

>many of you are still living in the world of time clocks, hourly

>wages and employer/employee mentalities. We are trying to change

>that world and have established a practice along the lines of the

>medical group model. We treat our Physical Therapists as autonomous

>professionals, they are salaried and bonused, they are not

>interchangeable parts. We work until the needs of our patients have

>been satisfied, not until some imaginary whistle blows.

>

>Yes, if we are seeing 11 patients per day, billing somewhere in the

>neighborhood of 33 units, we are going to be working more than 8

>hours per day, staying late or coming in early to do paperwork,

>maybe doing some during lunch, but we are well compensated for this

>time (see bonus structure). We work hard to streamline our

>paperwork to make sure things run as effeciently as possible. We

>are also very seasonal here in SWFla so we will average close to 50

>hours per week or more from Nov through May and significantly less

>than that over the summer. This type of system may not be for

>everybody, it requires an individual who is ambitious and willing to

>work hard but the rewards are also great and it has worked well for

>us, we have not lost a member of the professional staff in the six

>years we have been in operation. We are a work in progress, always

>looking for ways to be better, more efficient while maintaining

>effectiveness. Thanks for the input.

>

> E. s, PT, DPT, OCS

>s Orthopedic & Spine Rehabilitation, Inc.

>Bonita Springs, Fla

>

>

> > > >

> > > > I realize this has been discussed many times

> > > before, but I thought I

> > > might get another guage about how much is enough in

> > > terms of

> > > productivity.

> > > >

> > > > How many units are you expecting (billable only)

> > > in an 8 hour day?

> > > >

> > > >

> > > > Todd Freeman, P.T.

> > > > Nashville, TN

> > > >

> > > > [Non-text portions of this message have been

> > > removed]

> > > >

> > >

> > >

> > >

> >

> >

> > Pat Cornwell

> > Dir. of Rehab Services

> > Palos Community Hospital

> > Palos Heights, Illinois

> >

> >

> >

> > Don't be flakey. Get Yahoo! Mail for Mobile and always stay

>connected to friends. http://mobile.yahoo.com/mail

> >

>

>

>

>

>

>

>

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