Guest guest Posted August 26, 2005 Report Share Posted August 26, 2005 Chad, We use the same in our Hospital Based Outpatient Department - Name and DOB. By the second or third visit the patient pops up and states their name and DOB before we can even ask HA! I also asked this same question awhile ago on PT Manager and got the same response. Also, our area hospitals use the same too. Ann O'Donnell Director, Physical Medicine Department Methodist Charlton Medical Center 3500 Wheatland Road Dallas, Texas 75237 Office Fax Patient identifiers Hello group, My clinic is a hospital based outpatient department and we using 2 patient identifiers, name and DOB each time a person comes to therapy due to JCAHO. Is anyone else using something different? It seems silly to have someone state their DOB each time they come to therapy when we know who they are. Please give any input...thanks in advance. Chad , PT, DPT, OCS St. Francis Rehab and Sports Medicine Looking to start your own Practice? Visit www.InHomeRehab.com. PTManager encourages participation in your professional association. Join and participate now! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 26, 2005 Report Share Posted August 26, 2005 Chad, We use the same in our Hospital Based Outpatient Department - Name and DOB. By the second or third visit the patient pops up and states their name and DOB before we can even ask HA! I also asked this same question awhile ago on PT Manager and got the same response. Also, our area hospitals use the same too. Ann O'Donnell Director, Physical Medicine Department Methodist Charlton Medical Center 3500 Wheatland Road Dallas, Texas 75237 Office Fax Patient identifiers Hello group, My clinic is a hospital based outpatient department and we using 2 patient identifiers, name and DOB each time a person comes to therapy due to JCAHO. Is anyone else using something different? It seems silly to have someone state their DOB each time they come to therapy when we know who they are. Please give any input...thanks in advance. Chad , PT, DPT, OCS St. Francis Rehab and Sports Medicine Looking to start your own Practice? Visit www.InHomeRehab.com. PTManager encourages participation in your professional association. Join and participate now! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 26, 2005 Report Share Posted August 26, 2005 Chad, We use the same in our Hospital Based Outpatient Department - Name and DOB. By the second or third visit the patient pops up and states their name and DOB before we can even ask HA! I also asked this same question awhile ago on PT Manager and got the same response. Also, our area hospitals use the same too. Ann O'Donnell Director, Physical Medicine Department Methodist Charlton Medical Center 3500 Wheatland Road Dallas, Texas 75237 Office Fax Patient identifiers Hello group, My clinic is a hospital based outpatient department and we using 2 patient identifiers, name and DOB each time a person comes to therapy due to JCAHO. Is anyone else using something different? It seems silly to have someone state their DOB each time they come to therapy when we know who they are. Please give any input...thanks in advance. Chad , PT, DPT, OCS St. Francis Rehab and Sports Medicine Looking to start your own Practice? Visit www.InHomeRehab.com. PTManager encourages participation in your professional association. Join and participate now! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 26, 2005 Report Share Posted August 26, 2005 Chad, Not only seems silly, but is silly. JCAHO, seemingly always the last to recognize the obvious, finally appears to be relaxing on this one. For whatever it's worth, here's our experience: We wrote a compromise policy which was approved by a pre-survey JCAHO consultant, and which passed muster upon our recent JCAHO survey, as follows: Each outpatient will be positively identified at the first therapy session in a series, by comparison of related referral documentation (e.g. insurance card, referral forms, etc.) with his stated name and date of birth. For subsequent visits in that series, the " initial-contact " person, upon visual recognition, will verify identity by requiring that the patient state his name. That " initial-contact " person may then pass the patient to another care provider with a verbal introduction, without additional identification, and so on for other care providers. In the absence of verbal introduction, subsequent care providers shall verify identity by requesting that the patient state his name. Even that, of course, borders on the ridiculous. We have never had any problem identifying patients visually, and if we did, it would not be hard to find a more graceful solution than repeatedly asking for name and DOB. But alas, JCAHO likes to hit every thumbtack with the same sledgehammer. I think that, when the dust settles, this particular rule will simply disappear. Dave Milano, Director of Rehab Services S+SMH 32-36 Central Ave. Wellsboro, PA 16901 dmilano@... Patient identifiers Hello group, My clinic is a hospital based outpatient department and we using 2 patient identifiers, name and DOB each time a person comes to therapy due to JCAHO. Is anyone else using something different? It seems silly to have someone state their DOB each time they come to therapy when we know who they are. Please give any input...thanks in advance. Chad , PT, DPT, OCS St. Francis Rehab and Sports Medicine Looking to start your own Practice? Visit www.InHomeRehab.com. PTManager encourages participation in your professional association. Join and participate now! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 26, 2005 Report Share Posted August 26, 2005 Chad, Not only seems silly, but is silly. JCAHO, seemingly always the last to recognize the obvious, finally appears to be relaxing on this one. For whatever it's worth, here's our experience: We wrote a compromise policy which was approved by a pre-survey JCAHO consultant, and which passed muster upon our recent JCAHO survey, as follows: Each outpatient will be positively identified at the first therapy session in a series, by comparison of related referral documentation (e.g. insurance card, referral forms, etc.) with his stated name and date of birth. For subsequent visits in that series, the " initial-contact " person, upon visual recognition, will verify identity by requiring that the patient state his name. That " initial-contact " person may then pass the patient to another care provider with a verbal introduction, without additional identification, and so on for other care providers. In the absence of verbal introduction, subsequent care providers shall verify identity by requesting that the patient state his name. Even that, of course, borders on the ridiculous. We have never had any problem identifying patients visually, and if we did, it would not be hard to find a more graceful solution than repeatedly asking for name and DOB. But alas, JCAHO likes to hit every thumbtack with the same sledgehammer. I think that, when the dust settles, this particular rule will simply disappear. Dave Milano, Director of Rehab Services S+SMH 32-36 Central Ave. Wellsboro, PA 16901 dmilano@... Patient identifiers Hello group, My clinic is a hospital based outpatient department and we using 2 patient identifiers, name and DOB each time a person comes to therapy due to JCAHO. Is anyone else using something different? It seems silly to have someone state their DOB each time they come to therapy when we know who they are. Please give any input...thanks in advance. Chad , PT, DPT, OCS St. Francis Rehab and Sports Medicine Looking to start your own Practice? Visit www.InHomeRehab.com. PTManager encourages participation in your professional association. Join and participate now! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 26, 2005 Report Share Posted August 26, 2005 Chad, Not only seems silly, but is silly. JCAHO, seemingly always the last to recognize the obvious, finally appears to be relaxing on this one. For whatever it's worth, here's our experience: We wrote a compromise policy which was approved by a pre-survey JCAHO consultant, and which passed muster upon our recent JCAHO survey, as follows: Each outpatient will be positively identified at the first therapy session in a series, by comparison of related referral documentation (e.g. insurance card, referral forms, etc.) with his stated name and date of birth. For subsequent visits in that series, the " initial-contact " person, upon visual recognition, will verify identity by requiring that the patient state his name. That " initial-contact " person may then pass the patient to another care provider with a verbal introduction, without additional identification, and so on for other care providers. In the absence of verbal introduction, subsequent care providers shall verify identity by requesting that the patient state his name. Even that, of course, borders on the ridiculous. We have never had any problem identifying patients visually, and if we did, it would not be hard to find a more graceful solution than repeatedly asking for name and DOB. But alas, JCAHO likes to hit every thumbtack with the same sledgehammer. I think that, when the dust settles, this particular rule will simply disappear. Dave Milano, Director of Rehab Services S+SMH 32-36 Central Ave. Wellsboro, PA 16901 dmilano@... Patient identifiers Hello group, My clinic is a hospital based outpatient department and we using 2 patient identifiers, name and DOB each time a person comes to therapy due to JCAHO. Is anyone else using something different? It seems silly to have someone state their DOB each time they come to therapy when we know who they are. Please give any input...thanks in advance. Chad , PT, DPT, OCS St. Francis Rehab and Sports Medicine Looking to start your own Practice? Visit www.InHomeRehab.com. PTManager encourages participation in your professional association. Join and participate now! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 26, 2005 Report Share Posted August 26, 2005 Chad, We just went through survey in July. We identify with the two patient identifiers(same ones as you use) on initial visit then we may use facial recognition after that. If you have not seen the patient before, or are administering medication (dexamethasone/hydrocortisone) then you need to use the identifiers each visit. We did not have any problems with this policy on survey, but as others have said, all surveyors interpret differently. Kathy berger, PT Manager of Physical Therapy Mercy Medical Center Canton, Ohio Patient identifiers Hello group, My clinic is a hospital based outpatient department and we using 2 patient identifiers, name and DOB each time a person comes to therapy due to JCAHO. Is anyone else using something different? It seems silly to have someone state their DOB each time they come to therapy when we know who they are. Please give any input...thanks in advance. Chad , PT, DPT, OCS St. Francis Rehab and Sports Medicine Looking to start your own Practice? Visit www.InHomeRehab.com. PTManager encourages participation in your professional association. Join and participate now! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 26, 2005 Report Share Posted August 26, 2005 Chad, We just went through our Joint survey and are the same type of facility as yours and use the same identifiers. This was found acceptable during our survey. Yes it does seem silly but better silly then careless. Good luck, Lynda Patient identifiers Hello group, My clinic is a hospital based outpatient department and we using 2 patient identifiers, name and DOB each time a person comes to therapy due to JCAHO. Is anyone else using something different? It seems silly to have someone state their DOB each time they come to therapy when we know who they are. Please give any input...thanks in advance. Chad , PT, DPT, OCS St. Francis Rehab and Sports Medicine Looking to start your own Practice? Visit www.InHomeRehab.com. PTManager encourages participation in your professional association. Join and participate now! Quote Link to comment Share on other sites More sharing options...
Guest guest Posted August 26, 2005 Report Share Posted August 26, 2005 We use name and DOB for the initial visit. Name and facial recognition are used for subsequent visits, as long as the same therapist is treating that patient. Moody, PT Riverside Medical Center Patient identifiers > Hello group, > > My clinic is a hospital based outpatient department and we using 2 patient > identifiers, name and DOB each time a person comes to therapy due to > JCAHO. > Is anyone else using something different? It seems silly to have someone > state their DOB each time they come to therapy when we know who they are. > Please give any input...thanks in advance. > > > > Chad , PT, DPT, OCS > St. Francis Rehab and Sports Medicine > > > > > > > Looking to start your own Practice? > Visit www.InHomeRehab.com. > PTManager encourages participation in your professional association. Join > and participate now! > Quote Link to comment Share on other sites More sharing options...
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