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RE: Outpatient Clinics

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Amy, We do maintain consistency as much as possible. A patient is typically

treated by a team of 1 PT and PTA. The PT " controls " what skill mix is

needed but the vast majority of our patients see both PT and PTA- we

introduce the team treatment approach at the first visit so they know what

to expect. Another thing that has been very helpful is that we have an

option for initial evals where the patient spends the first 30 minutes with

the therapist for an evaluation and discussion of overall treatment plan and

the PTA is introduced for the 2nd 30 minutes to perform treatment, HEP

education etc. We all get to meet each other the very first visit and it is

only 30 minutes of a therapist's schedule which leaves room for more new

patients. It's worked quite well for us.

Mike Heilig PT OCS

Mission Hospitals

Asheville, NC

Outpatient Clinics

There has been a lot of talk about OP Therapy productivity but I was wonder

how often each therapist gets to see " their own patients " in the clinic?

This is a constant complaint with our OP Therapists. What is happening is

we have many new patients coming in everyday. The new evals, of course,

require the PT to do the evaluation so we need to utilized the PTAs to do

treatments. How are other clinics handling this scheduling issue? Does

each therapist only see " their own patients " ? Thanks in advance to the

information.

Amy Gray, OTR

Director of Therapy

St. ph Rehab Center

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Our solution to the issue you describe below was to convert some of our PTA

positions to PT positions when the PTA's left. Out of 14.5 outpatient

PT/PTA positions, 13.5 of those positions are held by PT's and 1 by a PTA.

We had very few PTA positions in the past anyway, and as I wrote above, over

the last three years if/when a PTA left we replaced those positions with

PT's. We did this for the reasons listed below:

1. It has been very difficult (essentially impossible) to recruit PTA's to

our facility (we are a suburban hospital southwest of Kansas City). My

assumption is that the salaries being offered in local nursing homes, of

which there are many, are higher. Again, that is an assumption on my part.

2. It was getting harder to squeeze in the PT evals on already tight PT

schedules, and having PTA's made the PT's schedules even tighter. Replacing

PTA positions with PT's, while more expensive, gave us more slots in which

to place new evals spread over the whole staff rather than piling 4-6 new

evals per day on one therapist's schedule.

3. Therapists wanted more continuity with their patients, and given the two

issues above, we were able to grant that request by reducing the number of

PTA positions and increasing PT positions. The net effect was the same

number of FTE's, but with a different staffing mix (and of course, a

different expense ratio). This seems to be aiding in our PT retention as we

have not lost a part-time or full-time PT since March 2001, and that PT left

because her husband was transferred to a different state.

In relation to our productivity and clinic expenses, our productivity is

still matching up with the median of our benchmark peer group and our

overall salary expenses (not just therapists but ALL staff) still fall under

the median of our benchmark peer group (which are our goals).

Mark Dwyer, PT, MHA

markdwyer87@...

Outpatient Clinics

There has been a lot of talk about OP Therapy productivity but I was wonder

how often each therapist gets to see " their own patients " in the clinic?

This is a constant complaint with our OP Therapists. What is happening is

we have many new patients coming in everyday. The new evals, of course,

require the PT to do the evaluation so we need to utilized the PTAs to do

treatments. How are other clinics handling this scheduling issue? Does

each therapist only see " their own patients " ? Thanks in advance to the

information.

Amy Gray, OTR

Director of Therapy

St. ph Rehab Center

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We schedule every 30 mintes, the first 30 minutes of each patients treatment

time is for the therapist and then the therapists " hands the patient off " to

a PTA or technician, as appropriate. We have 9 PTs and 2-3 PTAs and 4

technicians on a MWF. It seems to work fine.

Outpatient Clinics

There has been a lot of talk about OP Therapy productivity but I was wonder

how often each therapist gets to see " their own patients " in the clinic?

This is a constant complaint with our OP Therapists. What is happening is

we have many new patients coming in everyday. The new evals, of course,

require the PT to do the evaluation so we need to utilized the PTAs to do

treatments. How are other clinics handling this scheduling issue? Does

each therapist only see " their own patients " ? Thanks in advance to the

information.

Amy Gray, OTR

Director of Therapy

St. ph Rehab Center

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