DocuPRO and AppointmentPRO

[Guest guest]

Can anyone offer any pros/cons to this software program?

Ric Baird, MS, PT, ATC

Interactive Physical Therapy & Fitness Center

4745 NW Hunters Ridge Circle

Suite D

Topeka, KS 66618

(W)

(F)

Ric@...

[Guest guest]

We have a the 7.0 version of Appointments Pro. It was upgraded from V6.

There is a more current version out there now. We had a lot of problems

with 7.0 (pardon the computereze here) because it was a btrieve based

application, not SQL. We were using it with 4 clinics and had a huge

patient database. The btrieve version couldn't handle that capacity, and we

occasionally have had some scary crashes.

Another downside- the program has great reporting capabilities, but you have

to make sure you mark every single appointment as " arrived, no-show, etc " or

else you will not be able to close out a day and run accurate statistics. I

don't know if they've changed that in the new version, but it can be a pain

to backtrack and find unmarked appointments.

There are a lot of good features with Appts Pro- great look and feel, ease

of use, real-time scheduling, wait lists, visit counter for insurance

purposes- if you have a smaller clinic, it will probably work well for you.

We are going to be upgrading to the newest version next year and I hope some

of the problems will be solved.

DocuPRO and AppointmentPRO

Can anyone offer any pros/cons to this software program?

Ric Baird, MS, PT, ATC

Interactive Physical Therapy & Fitness Center

4745 NW Hunters Ridge Circle

Suite D

Topeka, KS 66618

(W)

(F)

Ric@...

[Guest guest]

We currently use Appts Pro SQL v8.0. This was our first computerized

scheduling system and we have found many positives in using it:printing

schedules for patients and therapists, a log of missed or cancelled appts.,

easier tracking of referral sources, counting visits.

There are however many cumbersome points to the software. If you are doing

multidisciplinary scheduling you must enter a client separately for each

discipline. This is very labor intensive for our clinic.

The current version does not have a template to allow you to track

discharges on a monthly basis, it is a cumulative report!

We have had difficulty in obtaining customized templates to meet our clinic

needs, response time is very slow to nonexistent.

I encourage you to use the demo and try a variety of scheduling scenarios to

be sure this system will work for you.

Debbie OTR/L

Director of Rehab

Northwoods Lodge

DocuPRO and AppointmentPRO

Can anyone offer any pros/cons to this software program?

Ric Baird, MS, PT, ATC

Interactive Physical Therapy & Fitness Center

4745 NW Hunters Ridge Circle

Suite D

Topeka, KS 66618

(W)

(F)

Ric@...