Guest guest Posted August 31, 2001 Report Share Posted August 31, 2001 >We have been warned NOT to refer people to the 7-digit line, to go ahead and handle it on 9-1-1. Yours is not the only agency with this policy. And it's wrong. It's this type of policy that is turning 9-1-1 centers into fast growing government agencies... very expensive.... very difficult to staff and train... overwhelmed with calls that may keep TRUE emergency calls from being answered. I don't get it. Weintraut Quote Link to comment Share on other sites More sharing options...
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