Re: 2 weeks DOC band not in yet

[Guest guest]

Hi :

This is extremely unusual for CT to allow more than 2 wks between

cast & fit esp w/a young 6 mos old like na. Please let us know

when they say it'll be rec'd.. I'm sorry for the delay I can

understand being anxious here!!

Debbie Abby's mom DOCGrad

> I need to vent. We just got a call that na's band has not

> arrived. I'm in Atlanta on business and my husband had just left

> Florence for the drive to Charlotte when we found out. He is mad

> and was taking it out on me. The Charlotte CT office said

something

> about manufacturing running behind. It was supposed to be in this

> morning's delivery just in time for her 4 PM appt. They haven't

> gotten back to me on when it will arrive.

>

> My concern is that it has been 2 weeks today. She will be 6 months

> on the 11th. I don't know how much she has grown but she grew out

> of #1 in 4 weeks!!! She grew 7 mm between her cast and fit for the

> first band. It was 2 weeks between cast and fit. The band

actually

> came in a week early but we were on vacation and couldn't get it

> early. So, I'm worried about a bad fit, multiple trips to

Charlotte

> (more than the normal once per week), and possibly growing out of

it

> in another 4 weeks. She probably needs 5-8 weeks more of

> correction.

>

> So far insurance hasn't paid and getting a third band would be a

> financial hardship. Besides my dh is getting very upset with CT.

> He thinks they should be able to guarantee that it will fit for a

> certain number of weeks. And now this... ughh!

>

> Thanks for the vent.

>

>

>

> na - patiently waiting for band #2 (I don't want another cast)

[Guest guest]

WHOA!!! I understand your frustration of waiting and just thinking

of another casting. That would totally suck!! Let us know when they

are expecting it to come in. Also wanted to let you know that my

daughter began treatment at 8.5 months was casted 4 times and it was

extremely painful for me to endure, but she is no more the wiser that

even happened. Keep calling them until you can find out exactly

where and when your band is coming in.

Dustie

> I need to vent. We just got a call that na's band has not

> arrived. I'm in Atlanta on business and my husband had just left

> Florence for the drive to Charlotte when we found out. He is mad

> and was taking it out on me. The Charlotte CT office said

something

> about manufacturing running behind. It was supposed to be in this

> morning's delivery just in time for her 4 PM appt. They haven't

> gotten back to me on when it will arrive.

>

> My concern is that it has been 2 weeks today. She will be 6 months

> on the 11th. I don't know how much she has grown but she grew out

> of #1 in 4 weeks!!! She grew 7 mm between her cast and fit for the

> first band. It was 2 weeks between cast and fit. The band

actually

> came in a week early but we were on vacation and couldn't get it

> early. So, I'm worried about a bad fit, multiple trips to

Charlotte

> (more than the normal once per week), and possibly growing out of

it

> in another 4 weeks. She probably needs 5-8 weeks more of

> correction.

>

> So far insurance hasn't paid and getting a third band would be a

> financial hardship. Besides my dh is getting very upset with CT.

> He thinks they should be able to guarantee that it will fit for a

> certain number of weeks. And now this... ughh!

>

> Thanks for the vent.

>

>

>

> na - patiently waiting for band #2 (I don't want another cast)

[Guest guest]

Boy ! I'm not sure what to say. My guess is that they fell

behind because of Thanksgiving. I guess you'll just have to wait for

the new band to come in and see how it fits. If it doesn't fit well

because of the time between fitting and casting then I wouldn't think

you would be responsible for paying for another band. Keep us

posted, Natasha

> I need to vent. We just got a call that na's band has not

> arrived. I'm in Atlanta on business and my husband had just left

> Florence for the drive to Charlotte when we found out. He is mad

> and was taking it out on me. The Charlotte CT office said

something

> about manufacturing running behind. It was supposed to be in this

> morning's delivery just in time for her 4 PM appt. They haven't

> gotten back to me on when it will arrive.

>

> My concern is that it has been 2 weeks today. She will be 6 months

> on the 11th. I don't know how much she has grown but she grew out

> of #1 in 4 weeks!!! She grew 7 mm between her cast and fit for the

> first band. It was 2 weeks between cast and fit. The band

actually

> came in a week early but we were on vacation and couldn't get it

> early. So, I'm worried about a bad fit, multiple trips to

Charlotte

> (more than the normal once per week), and possibly growing out of

it

> in another 4 weeks. She probably needs 5-8 weeks more of

> correction.

>

> So far insurance hasn't paid and getting a third band would be a

> financial hardship. Besides my dh is getting very upset with CT.

> He thinks they should be able to guarantee that it will fit for a

> certain number of weeks. And now this... ughh!

>

> Thanks for the vent.

>

>

>

> na - patiently waiting for band #2 (I don't want another cast)

[Guest guest]

Hi Debbie,

I just spoke to Michele in Charlotte. There were a couple of

factors. Manufacturing is having problems of some sort and then add

the holiday delay. They are having problems with a lot of bands

right now. They actually said they are not guaranteeing any bands

to be back in 14 days. Then to top it off the Fed Ex plane was late

this morning and they had to go pick up the bands at the airport for

this afternoon's appointments. They were supposed to have been

delivered by 10:30 AM. So, this is why they didn't call us until

after noon.

Ok, so, na's band is supposed to be on it's way per corporate.

They expect it by 10:30 AM tommorrow morning. She will be fit at 4

PM. They are going to call DH immediately when they have it in

their hands. told me if she wasn't happy with the fit or

if she grew out of it too fast due to the delay and missed growth we

would start over (be re-cast) at no penalty to us. I assume that

means CT would pick up the cost.

This is really hard since I am in Atlanta and not home. I'll let

you know how it goes tomorrow.

& na (Still waiting)

> Hi :

> This is extremely unusual for CT to allow more than 2 wks between

> cast & fit esp w/a young 6 mos old like na. Please let us

know

> when they say it'll be rec'd.. I'm sorry for the delay I can

> understand being anxious here!!

> Debbie Abby's mom DOCGrad

>

>

> --- In Plagiocephaly , " monicash " <filyaw@b...>

wrote:

> > I need to vent. We just got a call that na's band has not

> > arrived. I'm in Atlanta on business and my husband had just

left

> > Florence for the drive to Charlotte when we found out. He is

mad

> > and was taking it out on me. The Charlotte CT office said

> something

> > about manufacturing running behind. It was supposed to be in

this

> > morning's delivery just in time for her 4 PM appt. They haven't

> > gotten back to me on when it will arrive.

> >

> > My concern is that it has been 2 weeks today. She will be 6

months

> > on the 11th. I don't know how much she has grown but she grew

out

> > of #1 in 4 weeks!!! She grew 7 mm between her cast and fit for

the

> > first band. It was 2 weeks between cast and fit. The band

> actually

> > came in a week early but we were on vacation and couldn't get it

> > early. So, I'm worried about a bad fit, multiple trips to

> Charlotte

> > (more than the normal once per week), and possibly growing out

of

> it

> > in another 4 weeks. She probably needs 5-8 weeks more of

> > correction.

> >

> > So far insurance hasn't paid and getting a third band would be a

> > financial hardship. Besides my dh is getting very upset with

CT.

> > He thinks they should be able to guarantee that it will fit for

a

> > certain number of weeks. And now this... ughh!

> >

> > Thanks for the vent.

> >

> >

> >

> > na - patiently waiting for band #2 (I don't want another

cast)

[Guest guest]

,

It stinks but it sounds like they are trying to do their best to make

it right. Too bad you can't come over for a vent session at my house

right now! Where are you at in Atlanta?

Natasha

> > > I need to vent. We just got a call that na's band has not

> > > arrived. I'm in Atlanta on business and my husband had just

> left

> > > Florence for the drive to Charlotte when we found out. He is

> mad

> > > and was taking it out on me. The Charlotte CT office said

> > something

> > > about manufacturing running behind. It was supposed to be in

> this

> > > morning's delivery just in time for her 4 PM appt. They

haven't

> > > gotten back to me on when it will arrive.

> > >

> > > My concern is that it has been 2 weeks today. She will be 6

> months

> > > on the 11th. I don't know how much she has grown but she grew

> out

> > > of #1 in 4 weeks!!! She grew 7 mm between her cast and fit for

> the

> > > first band. It was 2 weeks between cast and fit. The band

> > actually

> > > came in a week early but we were on vacation and couldn't get

it

> > > early. So, I'm worried about a bad fit, multiple trips to

> > Charlotte

> > > (more than the normal once per week), and possibly growing out

> of

> > it

> > > in another 4 weeks. She probably needs 5-8 weeks more of

> > > correction.

> > >

> > > So far insurance hasn't paid and getting a third band would be

a

> > > financial hardship. Besides my dh is getting very upset with

> CT.

> > > He thinks they should be able to guarantee that it will fit for

> a

> > > certain number of weeks. And now this... ughh!

> > >

> > > Thanks for the vent.

> > >

> > >

> > >

> > > na - patiently waiting for band #2 (I don't want another

> cast)

[Guest guest]

Sorry about the delay. It is great to hear that they will recast if

necessary at no expense to you. Please let us know how tomorrow

goes.

Angie and jenna

-- In Plagiocephaly , " monicash " <filyaw@b...> wrote:

> Hi Debbie,

> I just spoke to Michele in Charlotte. There were a couple of

> factors. Manufacturing is having problems of some sort and then

add

> the holiday delay. They are having problems with a lot of bands

> right now. They actually said they are not guaranteeing any bands

> to be back in 14 days. Then to top it off the Fed Ex plane was

late

> this morning and they had to go pick up the bands at the airport

for

> this afternoon's appointments. They were supposed to have been

> delivered by 10:30 AM. So, this is why they didn't call us until

> after noon.

>

> Ok, so, na's band is supposed to be on it's way per

corporate.

> They expect it by 10:30 AM tommorrow morning. She will be fit at

4

> PM. They are going to call DH immediately when they have it in

> their hands. told me if she wasn't happy with the fit or

> if she grew out of it too fast due to the delay and missed growth

we

> would start over (be re-cast) at no penalty to us. I assume that

> means CT would pick up the cost.

>

> This is really hard since I am in Atlanta and not home. I'll let

> you know how it goes tomorrow.

>

> & na (Still waiting)

>

>

> > > I need to vent. We just got a call that na's band has

not

> > > arrived. I'm in Atlanta on business and my husband had just

> left

> > > Florence for the drive to Charlotte when we found out. He is

> mad

> > > and was taking it out on me. The Charlotte CT office said

> > something

> > > about manufacturing running behind. It was supposed to be in

> this

> > > morning's delivery just in time for her 4 PM appt. They

haven't

> > > gotten back to me on when it will arrive.

> > >

> > > My concern is that it has been 2 weeks today. She will be 6

> months

> > > on the 11th. I don't know how much she has grown but she grew

> out

> > > of #1 in 4 weeks!!! She grew 7 mm between her cast and fit for

> the

> > > first band. It was 2 weeks between cast and fit. The band

> > actually

> > > came in a week early but we were on vacation and couldn't get

it

> > > early. So, I'm worried about a bad fit, multiple trips to

> > Charlotte

> > > (more than the normal once per week), and possibly growing out

> of

> > it

> > > in another 4 weeks. She probably needs 5-8 weeks more of

> > > correction.

> > >

> > > So far insurance hasn't paid and getting a third band would be

a

> > > financial hardship. Besides my dh is getting very upset with

> CT.

> > > He thinks they should be able to guarantee that it will fit

for

> a

> > > certain number of weeks. And now this... ughh!

> > >

> > > Thanks for the vent.

> > >

> > >

> > >

> > > na - patiently waiting for band #2 (I don't want another

> cast)

[Guest guest]

Natasha,

I'm at Southern Polytechnic State University in an ISO class. I

think I am in Marietta (exit 263 off I75). The hours are long and I

miss dh and dd.

> > > > I need to vent. We just got a call that na's band has

not

> > > > arrived. I'm in Atlanta on business and my husband had just

> > left

> > > > Florence for the drive to Charlotte when we found out. He

is

> > mad

> > > > and was taking it out on me. The Charlotte CT office said

> > > something

> > > > about manufacturing running behind. It was supposed to be

in

> > this

> > > > morning's delivery just in time for her 4 PM appt. They

> haven't

> > > > gotten back to me on when it will arrive.

> > > >

> > > > My concern is that it has been 2 weeks today. She will be 6

> > months

> > > > on the 11th. I don't know how much she has grown but she

grew

> > out

> > > > of #1 in 4 weeks!!! She grew 7 mm between her cast and fit

for

> > the

> > > > first band. It was 2 weeks between cast and fit. The band

> > > actually

> > > > came in a week early but we were on vacation and couldn't

get

> it

> > > > early. So, I'm worried about a bad fit, multiple trips to

> > > Charlotte

> > > > (more than the normal once per week), and possibly growing

out

> > of

> > > it

> > > > in another 4 weeks. She probably needs 5-8 weeks more of

> > > > correction.

> > > >

> > > > So far insurance hasn't paid and getting a third band would

be

> a

> > > > financial hardship. Besides my dh is getting very upset

with

> > CT.

> > > > He thinks they should be able to guarantee that it will fit

for

> > a

> > > > certain number of weeks. And now this... ughh!

> > > >

> > > > Thanks for the vent.

> > > >

> > > >

> > > >

> > > > na - patiently waiting for band #2 (I don't want

another

> > cast)

[Guest guest]

na's band is in and they are on their way to Charlotte. DH and

MIL are takingher. I'm having a hard time being patient since I'm

used to be the one taking her. I hope they remembered the camera : )

na DOC/10-27 to 11-26/12-9 @ 6 mos/SC

> > > > I need to vent. We just got a call that na's band has

> not

> > > > arrived. I'm in Atlanta on business and my husband had just

> > left

> > > > Florence for the drive to Charlotte when we found out. He

is

> > mad

> > > > and was taking it out on me. The Charlotte CT office said

> > > something

> > > > about manufacturing running behind. It was supposed to be

in

> > this

> > > > morning's delivery just in time for her 4 PM appt. They

> haven't

> > > > gotten back to me on when it will arrive.

> > > >

> > > > My concern is that it has been 2 weeks today. She will be 6

> > months

> > > > on the 11th. I don't know how much she has grown but she

grew

> > out

> > > > of #1 in 4 weeks!!! She grew 7 mm between her cast and fit

for

> > the

> > > > first band. It was 2 weeks between cast and fit. The band

> > > actually

> > > > came in a week early but we were on vacation and couldn't

get

> it

> > > > early. So, I'm worried about a bad fit, multiple trips to

> > > Charlotte

> > > > (more than the normal once per week), and possibly growing

out

> > of

> > > it

> > > > in another 4 weeks. She probably needs 5-8 weeks more of

> > > > correction.

> > > >

> > > > So far insurance hasn't paid and getting a third band would

be

> a

> > > > financial hardship. Besides my dh is getting very upset

with

> > CT.

> > > > He thinks they should be able to guarantee that it will fit

> for

> > a

> > > > certain number of weeks. And now this... ughh!

> > > >

> > > > Thanks for the vent.

> > > >

> > > >

> > > >

> > > > na - patiently waiting for band #2 (I don't want

another

> > cast)