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911 - NTW - A Look Back

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After reading the posts it seems that we once again have had a mixed blessing

during NTW, with some previous " have-nots " joining the ranks of the " haves " .

Congratulations to all who celebrated, and an electronic pat on the back

those who didn't, for a job well done throughout the year. As a former TC, I

try to go out of my way to make this week special. We have activities each

day Monday through Friday, and our TC of the year gets a $500 bonus and a

trip to the APCO Conference (this year it's Salt Lake). I am fortunate in

that we have support from our governments to fund this recognition, as well.

All this brings me to the real issues surrounding lack of recognition; lack

of awareness and lack of $$$. The first is the most critical, because if

nobody in authority knows that it's NTW it doesn't matter if there are a few

bucks that can be funneled in that direction. If you are really interested in

celebrating NTW next year (or perhaps even 9-1-1 day on 9/11/2001) the time

to start campaigning is NOW. Since agency budgets are generally planned well

in advance, you have to make your desires known early. However, even if

municipal funding is an issue, there are several low or no cost things you

can do. Proclamations are free, and I don't know too many politicians who

turn down a chance for some press. Get a local civic group to sponsor an

award. Use desktop publishing to create certificates. Do the things that

others have posted here this week. The opportunities are endless. But the

opportunity that is missed most often is the opportunity to begin. Unless WE

collectively tell our story, it's not that nobody will care, but rather that

nobody will know about it to care. (As an editorial comment, since I began

911heroes.net I have received only one positive story that didn't come from

the folks at Dispatch Monthly. If someone inside the industry has to work at

finding something good is it any wonder that those outside get their

impressions solely from the " horror stories " ?) Whether it is the celebration

of TC Week, the need for more staff or higher pay, or the problems

surrounding wireless, it falls upon us to get the word out. If we don't do

it, nobody will.

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