Woohoo! Thank you media! BCBS is giving up!

July 10, 2003

That's right, BCBS of MA is paying for Hannah's whole band! We

fought it for months. About 100 calls and numerous faxed claims

later Hannah's article came out (2 days ago) and then presto the

$3,000 will be here in about a week. I'm very happy of course, but

kind of disgusted also. As regular people we were able to get

NOWHERE. Then, my hubby's employer read the article (now in the

file section) and called us to ask if they could share our story

with BCBS. It made the employer look bad in the newspaper

(especially since they're a hospital!) and since they're the largest

employer on the Cape, so they wanted to help us. Then BCBS " found "

our claim and also read our article. They called us yesterday to

remind us that our DME allowance was only $1500 as we had made it

clear we'd appeal till the very end. They called us today and said

they were paying b/c of the problems we had with BCBS of Connecticut

(CT had to bill BCBS of Conn and then they were supposed to forward

it to BCBS of MA--somewhere it kept getting " lost " ). They expedited

the claim and made a " one time exception " for all the problems we've

had. They also mentioned they received calls from the hospital and

also a reporter from the Boston TV station WBZ who does a segment

called " Lyons on the Lookout. " Personally I think we just scared

them, but heck, I'll take the check anyway I can get it! I hope our

fight has inspired the rest of you in our situation to keep plugging

away. Don't give up--that's what they want you to do! Get nasty if

you have to! Hopefully the new APA guidelines will make insurance

co's change their policies eventually. It would be nice to visit

this plagio board in the future and see no posts about insurance.

A very happy , mom to Hannah 6 mos DOCbanded 5/12

Cape Cod, Ma

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