Guest guest Posted December 29, 2001 Report Share Posted December 29, 2001 Who should answer > these public works phones after hours? How about > dispatch, they're not that > busy. I agree. We, fortunately, do not do records keeping for the PD, but we do answer a lot of lines we shouldn't. We service 4 agencies--two small towns, the county and Tulsa. For non-emergency, ALL of these have the same number in the phone book. Nevertheless, after 5, on weekends and on holidays, their administrative lines roll over to us. PLUS we answer for the animal shelter ALL THE TIME. Yes, even when someone is working at the animal shelter. This really ticks me off. Now, granted, our system prioritizes calls, but we answer for so many non-emergency lines now that it is feasible to have all call takers on a non-emergency line when a 911 call comes in. It is ridiculous. I say, if we are going to do this, add a person or two who answer only non-emergency lines and let everyone else take the 911 calls. ===== Kim I make a difference Tulsa, OK __________________________________________________ Quote Link to comment Share on other sites More sharing options...
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