Would like to share how others bill for office visits

[Guest guest]

I would like to share how others bill for office visits. Do you just document

what was discussed, and trained in the catagory of either Therapeutic Exercise,

Electical Stim (for TENS training), etc.

Steve Marcum PT

Outpatient

Kentucky

> Our hospital started a " Centralized " scheduling department last October.

Rehab,

> surgery, radiology went live first and we are slowly adding. Evals are

> scheduled through this centralized scheduling department for my three out

> patient clinics, unless a patient walks into a clinic. All other rehab

> appointments are scheduled at the site. It has really went well. The system

> created a great deal of organization and allows me to pull reports I didn't

have

> before. However, there are limitations and we need to be diligent that our

> patients don't get lost in the process of scheduling.

>

> Centralized scheduling

>

>

> I am looking for input from any one who has tried or is currently having

> their scheduling done through a computerized, centralized scheduling system

> within a hospital facility. I have three sites and already have one

> telephone number that our initial evaluations are scheduled from. However,

> this number rings in my largest location, and it is my schedulers who do the

> scheduling. My administration is looking to see if we can do most of the

> scheduling from one truly centralized location where everything such as

> surgery, labwork, radiology etc could all be scheduled. I also just heard

> today, of another facility that is moving to something similar and they are

> planning on having a 24 hour call center to do this type of scheduling. The

> department would still have receptionists to schedule follow up

> appointments, but the initial evals would be done through a truly

> centralized area.

> I would be interested in any feedback.

> Thanks in advance.

>

> Dennis Kaster PT

> Director, Rehabilitation Services

> St. 's Hospital

>

>

>

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