EMPLOYEE SATISFACTION SURVEYS

[Guest guest]

Morehead Associates is a national firm that specifically deals with

employee satisfaction in many industries including healthcare. We have

used them in our hospital for many years and find that they are very

good. Allows for internal and national benchmarking, they can be found

on the internet.

Collen Queen, PT, MBA, CHE

Administrative Director

Valley Baptist Health System

EMPLOYEE SATISFACTION SURVEYS

Hi,

Does anyone use a specific form to rate employee satisfaction? I am

trying

to put together a survey to give my employees in order to rate their

satisfaction with their jobs. Additionally, I would like to use this

tool to give the

company feedback as to how to improve our internal customer service.

any help would be greatly appreciated,

Phyllis

[Guest guest]

I have recently read a marvelous book called " Love em or Lose em " it is really

a simple accumulation of many things we know and in one chapter lists retention

motivators - we have used that frame to do satisfaction surveys within our

department and have used many many of the 'quick and easy' ideas as reminders to

do what we know but often forget.... and it is working great!

Laurie B , OTR/L, MSHS

Director of Rehabilitation Services

Beaufort Memorial Hospital

lmartin@...

EMPLOYEE SATISFACTION SURVEYS

Hi,

Does anyone use a specific form to rate employee satisfaction? I am trying

to put together a survey to give my employees in order to rate their

satisfaction with their jobs. Additionally, I would like to use this tool to

give the

company feedback as to how to improve our internal customer service.

any help would be greatly appreciated,

Phyllis

[Guest guest]

Because of the complexity involved in analyzing and presenting " non leading "

questions we have only done formal surveys using an outside firm. This last

year we have migrated to doing our own SWOT analysis surveys in lieu of

specific employee satisfaction surveys. These are coordinated through our

marketing department.

These surveys offer ample opportunity for the associates to express their

view points and suggestions. Using this method we can usually gain a

perspective on overall associate satisfaction

Ron Barbato P.T.

Corporate Director , Rehabilitation

Ephraim McDowell Health

Voice (859 )239-1515

Fax (859 )936-7249

rbarbato@...

" PRIVILEGED AND CONFIDENTIAL: This transmission may contain information that

is privileged, confidential and/or exempt from disclosure under applicable

law. If you are not the intended recipient, then please do not read it and

be aware that any disclosure, copying, distribution, or use of the

information contained herein (including any reliance thereon) is STRICTLY

PROHIBITED. If you received this transmission in error, please immediately

advise me, by reply e-mail, and delete this message and any attachments

without retaining a copy in any form. Thank you. "

EMPLOYEE SATISFACTION SURVEYS

Hi,

Does anyone use a specific form to rate employee satisfaction? I am trying

to put together a survey to give my employees in order to rate their

satisfaction with their jobs. Additionally, I would like to use this tool to

give the

company feedback as to how to improve our internal customer service.

any help would be greatly appreciated,

Phyllis

[Guest guest]

I sure do. It is a second edition - published byBerrett-Koehler Publishers,

ISBN # 1-57675-140-6 Authors Beverly Kaye and Sharon Jordan-. Enjoy!

EMPLOYEE SATISFACTION SURVEYS

Hi,

Does anyone use a specific form to rate employee satisfaction? I am trying

to put together a survey to give my employees in order to rate their

satisfaction with their jobs. Additionally, I would like to use this tool to

give the

company feedback as to how to improve our internal customer service.

any help would be greatly appreciated,

Phyllis

[Guest guest]

Laurie, I bought this book after reading your 10.29.04 post below and have

found it to be a great read. Considering we are moving back into a staffing

shortage in Rehab, this is very timely.

Mark Dwyer, PT, MHA

Director of Rehabilitation Services

Olathe Medical Center

Olathe, Kansas

markdwyer87@...

EMPLOYEE SATISFACTION SURVEYS

Hi,

Does anyone use a specific form to rate employee satisfaction? I am trying

to put together a survey to give my employees in order to rate their

satisfaction with their jobs. Additionally, I would like to use this tool to

give the

company feedback as to how to improve our internal customer service.

any help would be greatly appreciated,

Phyllis