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Re: Billing and Coding

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My opinion is that even if you use an outside biller, you will still

have to collect the patient's demographic and insurance info at the

front desk, collect the copay, verify their eligibility. If you have

an EMR that integrates with the doctor's notes and can integrate with

the doctor's decisons on ICD9 and CPT levels (the doctor is really the

only one qualified to do this, I think), then you have already done

about 85% of the work in billing and coding. So why pay 6-8% of your

gross to have somebody else merely prepare and send in the claims? The

EMR should do that pretty much automatically if the right insurance

and demographic info is entered in the system and the doctor is coding

his ICD9 decisions and putting in a CPT code, which is just as easy

for the doctor to do from the computer as for him or her to check off

a paper superbill and then have somebody else enter that into a

computer. I guess the 3rd party biller could track the claims and

post the payments for you, but I don't think that is worth 6-8% of

your gross.

Caldwell

Tulare, CA

>

> I've been asked to set up a practice for four (eventually six)

doctors

> (FP, peds, internist). This includes billing and coding activity. My

> initial thought is outsource, why carry the overhead and the

> aggravation of maintenance. Any experience/recommendations pro or

con?

> Anyone use athena or MDEverywhere or anyone else?

>

> Thanks

>

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Another argument for a billing service might be that

they know the nuances and various combinations and

permutations of coding sophistication better thn you,

and can therefore help you

maximize your reimbursement. This has a bit of merit, but

still, most of your revenue will be from humm-drumm

99213s. I doubt if they know enough more than you do

about coding or that you do enough things requiring

complex knowlege of coding trivia to justify paying

them 6-8% of you gross receipts. It would be worth the

relatively small amount of your time required to learn

some of the coding tricks for your specialty, since

you only have to learn them once, then it's all repetitive

from there.

Caldwell

Tulare, CA

> >

> > I've been asked to set up a practice for four (eventually six)

> doctors

> > (FP, peds, internist). This includes billing and coding activity. My

> > initial thought is outsource, why carry the overhead and the

> > aggravation of maintenance. Any experience/recommendations pro or

> con?

> > Anyone use athena or MDEverywhere or anyone else?

> >

> > Thanks

> >

>

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For me, who hates the business issues involved in practice, the 6% I pay to have

the biller submit claims, review rejections, write appeals, send out bills, field pt questions

about bills, etc is well worth it.

My opinion is that even if you use an outside biller, you will still have to collect the patient's demographic and insurance info at the front desk, collect the copay, verify their eligibility. If you have an EMR that integrates with the doctor's notes and can integrate with the doctor's decisons on ICD9 and CPT levels (the doctor is really the only one qualified to do this, I think), then you have already done about 85% of the work in billing and coding. So why pay 6-8% of your gross to have somebody else merely prepare and send in the claims? The EMR should do that pretty much automatically if the right insurance

and demographic info is entered in the system and the doctor is coding his ICD9 decisions and putting in a CPT code, which is just as easy for the doctor to do from the computer as for him or her to check off

a paper superbill and then have somebody else enter that into a computer. I guess the 3rd party biller could track the claims and post the payments for you, but I don't think that is worth 6-8% of your gross. Caldwell Tulare, CA>> I've been asked to set up a practice for four (eventually six) doctors> (FP, peds, internist). This includes billing and coding activity. My> initial thought is outsource, why carry the overhead and the

> aggravation of maintenance. Any experience/recommendations pro or con?> Anyone use athena or MDEverywhere or anyone else?> > Thanks>

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I have in-office billing by employees. I want IMP, but not micropractice.

I agree with Dr. that it is reasonable to outsource, or at least have someone else do it.

Maybe I do the actual CPT and ICD-9 coding, but I would not know where

to start if I had to do the entire billing process. I think Dr.

Caldwell downplays how much goes into billing. I don't think it

is that easy. Now I do choose to do it in-house as we have the

demographics entered etc, but I just think there is a lot of work

beyond the demograhics and my coded superbill.

So, you IMP graduates, how easy is it really to do your own billing?

Jacques L. Guillot, MD ,_._,___

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Jacques:

My wife and I share a practice. I work 3.5 days per week on average less. She works 2.5 on average less. I do all the billing, statements, and collections.

Cost of billing services is between 5-8% of net collections for primary care rate tend to be higher the lower volume you have. If I paid a biller, it would equal 13% of what I pay myself just collecting. Most retail business could not stay in business if they paid 13% of profit to collect.

My billing program is integrated to my EMR and practice management software. It completes most the work for me. and others use the same software. It is a no brainer for me. I write off less than 3% bad debt which is in line with collections nationally. Even a collection agency would write that much off so that part is a wash if you get good collections from a service or your employees.

Billing is that easy. I use 20 to 30 codes over and over. Pick a level of E & M service2-5 these don't change. The software analysis helps spot problems.

When you can see 2-4 patients per hour instead of doing your own billing, you can outsource or in-source. I have no employees to keep busy keeping me busy.

Re: Re: Billing and Coding

I have in-office billing by employees. I want IMP, but not micropractice.I agree with Dr. that it is reasonable to outsource, or at least have someone else do it.Maybe I do the actual CPT and ICD-9 coding, but I would not know where to start if I had to do the entire billing process. I think Dr. Caldwell downplays how much goes into billing. I don't think it is that easy. Now I do choose to do it in-house as we have the demographics entered etc, but I just think there is a lot of work beyond the demograhics and my coded superbill.So, you IMP graduates, how easy is it really to do your own billing?Jacques L. Guillot, MD ,_._,___

__________________________________________________

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agree

PLus I get someone to ask questions of they actually know alot

I think it is all in how you keep your overhead low your care pateitn

centered in general .

Some people do not think billing is work .SOme do. That's it.

Re: Re: Billing and Coding

For me, who hates the business issues involved in practice, the 6% I pay

to have

the biller submit claims, review rejections, write appeals, send out

bills, field pt questions

about bills, etc is well worth it.

On 10/24/07, Caldwell < alcald2000yahoo (DOT)

com> wrote:

My opinion is that even if you use an outside biller, you will still

have to collect the patient's demographic and insurance info at the

front desk, collect the copay, verify their eligibility. If you have

an EMR that integrates with the doctor's notes and can integrate with

the doctor's decisons on ICD9 and CPT levels (the doctor is really the

only one qualified to do this, I think), then you have already done

about 85% of the work in billing and coding. So why pay 6-8% of your

gross to have somebody else merely prepare and send in the claims? The

EMR should do that pretty much automatically if the right insurance

and demographic info is entered in the system and the doctor is coding

his ICD9 decisions and putting in a CPT code, which is just as easy

for the doctor to do from the computer as for him or her to check off

a paper superbill and then have somebody else enter that into a

computer. I guess the 3rd party biller could track the claims and

post the payments for you, but I don't think that is worth 6-8% of

your gross.

Caldwell

Tulare, CA

>

> I've been asked to set up a practice for four (eventually six)

doctors

> (FP, peds, internist). This includes billing and coding activity. My

> initial thought is outsource, why carry the overhead and the

> aggravation of maintenance. Any experience/recommendations pro or

con?

> Anyone use athena or MDEverywhere or anyone else?

>

> Thanks

>

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I think it's all about how well integrated your EMR system

works in terms of integrating the note writing and medical records

with the billing process and creating a work flow in your office that

allows you to have the right info available in the right place at the

right time. If you are doing your note with the computer and you have

all the demographic and insurance info already entered correctly, and

you have a computerized list of ICD9 and CPT codes from a master list

to pick from, or better yet, from a sublist of ICD9 codes that have

already been used on that particular patient, and a CPT list narrowed

down to the ones you use in your practice, which will likely be

repeated over and over again for all their visits, it is very simple

to generate an insurance claim with a computer. You can generally

have the claims done before the patient leaves the exam room. It does

not take long to learn some of the finer points of billing and coding,

like the example that you have to select multipliers for actinic

keratosis. Admittedly, you will make many mistakes, but the school of

hard knocks is a good teacher and you will learn quickly. I'm not

saying I know all the fine points of billing, but you can get a cash

flow going pretty quickly and then you will have some time to refine

your knowlege of coding tricks to improve and maximize your

reimbursement as you go along.

Caldwell

> >

> > I've been asked to set up a practice for four (eventually six)

> doctors

> > (FP, peds, internist). This includes billing and coding activity. My

> > initial thought is outsource, why carry the overhead and the

> > aggravation of maintenance. Any experience/recommendations pro or

> con?

> > Anyone use athena or MDEverywhere or anyone else?

> >

> > Thanks

> >

>

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  • 3 weeks later...

Jacques, What EMR do you use? I will need to purchase one when I open my practice and would like one that makes billing easier. Thanks Egly wrote: Jacques: My wife and I share a practice. I work 3.5 days per week on average less. She works 2.5 on average less. I do all the billing, statements, and collections. Cost of billing services is between 5-8% of net collections for primary care rate tend to be higher the lower volume you have. If I paid a biller, it would equal 13% of what I pay myself just collecting. Most retail business could not stay in business if they paid 13% of profit to collect. My billing

program is integrated to my EMR and practice management software. It completes most the work for me. and others use the same software. It is a no brainer for me. I write off less than 3% bad debt which is in line with collections nationally. Even a collection agency would write that much off so that part is a wash if you get good collections from a service or your employees. Billing is that easy. I use 20 to 30 codes over and over. Pick a level of E & M service2-5 these don't change. The software analysis helps spot problems. When you can see 2-4 patients per hour instead of doing your own billing, you can outsource or in-source. I have no employees to keep busy keeping me busy. Re: Re: Billing and Coding I have in-office billing by employees. I want IMP, but not micropractice.I agree with Dr. that it is reasonable to outsource, or at least have someone else do it.Maybe I do the

actual CPT and ICD-9 coding, but I would not know where to start if I had to do the entire billing process. I think Dr. Caldwell downplays how much goes into billing. I don't think it is that easy. Now I do choose to do it in-house as we have the demographics entered etc, but I just think there is a lot of work beyond the demograhics and my coded superbill.So, you IMP graduates, how easy is it really to do your own billing?Jacques L. Guillot, MD ,_._,___ __________________________________________________

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