Guest guest Posted November 13, 2011 Report Share Posted November 13, 2011 Dee, I also rent from Medela. If one of the pumps breaks, they send me a prepaid UPS call tag to ship it back. You might want to ask for one of these next time. Of course, I pay the shipping myself when I send some back to downsize. Becky , IBCLCMilky WayLa Plata, MD Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 14, 2011 Report Share Posted November 14, 2011 Wow! Thank you for sharing this, Becky. They have several times told me that I am responsible for shipping back to them, and they pay for shipping to me. They *never* told me that they would cover the broken pumps, which I have sent back many times over 16+ years. (Before PNS came out, I was running 40 pumps at a time.) Dee Subject: RE: Re: HygeiaTo: Date: Saturday, November 12, 2011, 6:39 PM Dee, I also rent from Medela. If one of the pumps breaks, they send me a prepaid UPS call tag to ship it back. You might want to ask for one of these next time. Of course, I pay the shipping myself when I send some back to downsize. Becky , IBCLC Milky Way La Plata, MD Quote Link to comment Share on other sites More sharing options...
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