Guest guest Posted May 31, 2007 Report Share Posted May 31, 2007 , What is IMH? Is it the same as HYH? Could you elaborate on your "informations sessions"? Were these like Pam's to get the practice started or after you were up an running? IMPer's How many of you are using Web Pages and on line appointments? Pros and Cons? Any idea what the upper limit of panel size is before must have help to answer phones for appointments, etc? jeffreyhuotari wrote: Lonna,I started with IMH but discontinued using it for these reasons:1) Most of my patients call to schedule an appointment (vs. my online option). Since I do my own scheduling, whether I would seek it out or not, they have typically have given me the bulk of the history by the end of the phone call, and I enter it as they talk. It would be redundant to have them complete IMH on arrival.2) I believe that more than anything, patients want to know that you truly listened to them, and understood them. How can I listen when I'm reading? And how can I show I understand short of reviewing it with them, at which point I'm talking, not them. With IMH, you risk taking away the only opportunity that they have to control the visit, the history (vs exam and plan discussion where you really do). I didn't feel the slight advantage of having them enter the info offset this.3) I held weekly information sessions regarding my practice. The issue of how to use IMH was consistently a question of concern at these sessions. My goal was to remove barriers between the patient and physician, and it seemed clear that many viewed this as a potential barrier, whether it truly was or not.Not every physician has the same philosophies, however, and it does depend on your practice profile. If the bulk of my patients used online scheduling and just wanted to get in and out, didn't care that much about the actual interaction, I'd still use it.Jeff Huotari , Lonna Larsh wrote:>> Thanks and everyone else who has chipped in with advice on this topic. > Thank you also for reminding me about the free prescibing service with Allscripts. I knew someone had that, but couldn't remember who.> > Marius, today I did look into secure email with Onebox. They now have another division called ElectricMail that has the secure free email. If I decide to set up my own webpage (which I am leaning toward), I will get this, and I'll let you know more about how to turn on the secure part of it and how I like it. > > Ramona, and anyone else who uses the Medfusion IMH templates, it sounds like Medfusion doesn't have ALL the IMH templates, just some of them. Is that right? Sounds like Lynn really likes IMH, anyone else have things to say about it?> > Thanks again, > Lonna> > > > Re: web design> > Lonna,> I use RelayHealth as my practice home page, and I have been very satisfied with them so far. I pay $50/month, which I have heard has gone up for new subscribers, but I don't know by how much. I guess I am lucky that RelayHealth has continued to charge me the same rate for now. If they raised their rates, I might have to start checking out other options. I got it mainly for the secure communication function, which seems to work well. Patients have to register in order to use it, but it is free. There is also a "Web Visits" function which includes various templates for common problems that patients can answer. You can set whatever fee you want for these, but RelayHealth "suggests" $30. Some insurers claim they will cover these Web Visits, but since I've only had 2 so far, it has been hard to tell. Most of the time patients just send me a free message and I answer it for free, if I can, or I tell them they need to come in.> > > RelayHealth also has ePrescribing, which I have been using more and more. I had been using eRxNow, the free ePrescribing service from AllScripts but when I found out that I could use the eScript function of RelayHealth (which I was already paying for), I decided that it made more sense for me to use one online service. The RelayHealth representative said that they are coming out with a way for patients to make payments online soon. I forgot to ask about online scheduling. I remember looking at Medfusion also and thinking they seemed kind of expensive when I added up all the functions I wanted to use. Maybe it is more competitive in price now.> > > Most of my patients use regular e-mail for online communication. I make everyone sign a consent form acknowledging that regular e-mail is not confidential and that they are okay with that. I also remind them that they shouldn't put any sensitive stuff in regular e-mail and offer them the option of secure messaging through my practice website. > > > For my web address, I reserved a domain name (www.drgaryseto. com) at GoDaddy.com for about $9/year and have it automatically forward everything to my RelayHealth address (which is much harder to remember). One other benefit of doing it this way is that if I ever decided to switch my home page provider, all I'd have to do is have my domain name point to a different web address, and I wouldn't have to change my practice website address. You can reserve a domain name at any of a number of domain name registrars. > > > Someday I'd like to design and host my own practice website, but for now I'm happy not having to worry about that aspect of my practice.> > > I have no financial interest in any of the above mentioned companies. Best of luck, Lonna!> > > Seto> South Pasadena, CA> > > > > > > > Hello everyone,> > I am trying to decide how best to set up my internet presence. I want to be able to communicate with patients via the internet as well as just have my webpage. The companies I am looking hardest at to do this the easiest are Relay Health and the Medfusion deal with the AAFP (with an upgrade so I can get the secure communication). I would love some feedback on how you all did this and what you think of the service you have received, especially if you are using either Relay Health or Medfusion.> > Thanks,> Lonna> > > > Finding fabulous fares is fun.> Let Yahoo! FareChase search your favorite travel sites to find flight and hotel bargains.> > > > > > > > ________________________________________________________________________Shape Yahoo! in your own image. Join our Network Research Panel today! http://surveylink.yahoo.com/gmrs/yahoo_panel_invite.asp?a=7> Be a better Heartthrob. 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Guest guest Posted May 31, 2007 Report Share Posted May 31, 2007 IMH is Instant Medical History, a software program that can be loaded onto an office computer or used via Internet for purpose of collecting history from patient via computer generated questions using branching logic. It assembles the answers and generates a readable history in sentence form which can be copied to your EHR. $50/month, at least was when I used it last 11 and 12/06. As soon as I had my clinic space finished, I started seeing patients and held weekly information sessions that described my planned solo system, payment mechanism (yearly enrollment fee and per problem pricing), services, etc. Rationale for sessions was based on practice principle of the more informed the patient the better, and this applies to understanding the health care system they're using as well as the physiologic system they're treating. Scheduled for 30 min., typically lasted 60-90 minutes because of questions. Did them for 6 weeks; 40 at 1st one, quit when I was down to 2 at the last one- could just do it one on one from there on. I was leaving a traditional practice 15 miles away, wanted to be sure that any patients following me knew what they were choosing. Jeff Huotari > > > > > > > > > > Hello everyone, > > > > I am trying to decide how best to set up my internet presence. I > want to be able to communicate with patients via the internet as well > as just have my webpage. The companies I am looking hardest at to do > this the easiest are Relay Health and the Medfusion deal with the > AAFP (with an upgrade so I can get the secure communication). I > would love some feedback on how you all did this and what you think > of the service you have received, especially if you are using either > Relay Health or Medfusion. > > > > Thanks, > > Lonna > > > > > > > > Finding fabulous fares is fun. > > Let Yahoo! FareChase search your favorite travel sites to find > flight and hotel bargains. > > > > > > > > > > > > > > > > > __________________________________________________________ > ______________Shape Yahoo! in your own image. Join our Network > Research Panel today! > http://surveylink.yahoo.com/gmrs/yahoo_panel_invite.asp?a=7 > > > > > > > > > --------------------------------- > Be a better Heartthrob. Get better relationship answers from someone who knows. > Yahoo! Answers - Check it out. > Quote Link to comment Share on other sites More sharing options...
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