Re: Patient portals, web visits, secure pt communi...

[Guest guest]

I wonder whether the data entry redundancy between your EMR and

RelayHealth (i.e. the missing connection between the two) can be a

problem. I would get annoyed copying and pasting notes between

RelayHealth and my EMR. How do you feel about that, Tim?

Has anyone ever approached RelayHealth about interfacing with Amazing

Carts?

Thanks, Marius

[Guest guest]

I have been using e-mail with patients for about six or seven years

and using relayhealth for about four years so I thought I would chime

in here with some observations.

1. Overall, I believe convenience trumps confidentiality as far as

patients are concerned almost every time. They are so happy to be

able to contact you in this method, that in spite of what is

trumpeted in the press about confidentiality, most patients are not

overly concerned, therefore I believe:

2. It is our responsibility to ensure sound methods of

confidentiality in our communication. Although I believe there is no

law are mandate beyond informing patients about the non-

confidentiality of open e-mail, I agree with Re: forcing people

to do confidential e-mail with some method whether it be direct

encryption or some type of Web portal. I think this is the state-of-

the-art in 2006. I like relayhealth for this reason and the fact

that there is e-mail archives. I am forced to cut and paste the

information into the electronic record as well and although it's not

overly onerous (many times I refer to it in the history of present

illness), I do wish there was a direct linkage.

Regards,

Lou Spikol

>

> For relatively important issues discussed with patients, I'll add

brief

> addendums to a patient's AC record. Otherwise I just leave the

RelayHealth

> note in that system. A huge percentage of the messages are

administrative

> or not clinically significant. Same idea goes for my current files

on the

> computer for patient reports/scanned items -- there's a file tree

that is

> physically separate from AC that I access as needed.

> I guess if I were to make a full switch to a different system than

> RelayHealth I'll need to think about getting the patient " data " but

> honestly this whole concept of keeping every bit of communications

between

> docs and patients is getting crazy... will they soon require us to

start

> recording phone conversations as wav files for EMR's? So I simply

don't

> sweat that at this point.

> Tim

>

> --

> Malia, MD

>

> Malia Family Medicine & Skin Sense Laser

> 6720 Pittsford-Palmyra Rd.

> Perinton Square Mall

> Fairport, NY 14450

>

> (phone / fax)

> www.relayhealth.com/doc/DrMalia

> www.SkinSenseLaser.com

>

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>

> > I wonder whether the data entry redundancy between your EMR and

> > RelayHealth (i.e. the missing connection between the two) can be a

> > problem. I would get annoyed copying and pasting notes between

> > RelayHealth and my EMR. How do you feel about that, Tim?

> >

> > Has anyone ever approached RelayHealth about interfacing with

Amazing

> > Carts?

> >

> > Thanks, Marius

> >

> >

> >

> >

> >