Moderator Central - VERIZON and COMCAST DELIVERY ISSUES

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VERIZON and COMCAST DELIVERY ISSUES

We began receiving reports that some Verizon and Comcast users are having trouble receiving messages from Groups. Unfortunately, there is nothing we can do to address this issues. We are sending the messages to Verizon and Comcast, but they are either bouncing them, delaying them, or dropping them. And this despite the fact that we have filled out (multiple times) the information that Verizon and Comcast ask for in these situations.At this point, the only thing that is likely to help the problem is for enough Groups users to complain to Verizon and Comcast so that they feel compelled to take action. And when you do complain, there are three things you can do to make it more likely your complaint will be acted upon:

1. If there is information about your latest bounced message on your"bounce history page", send it along with your complaint.http: //groups.yahoo. com/ member/preferences/ communication/ bounce_history? email=YOUREMAILADDR ESS is the direct link to your bounce history.(remember to replace "YOUREMAILADDRESS" with your email address).

2. If the problem is messages being delayed (rather than not delivered), send them the full headers of your delayed message.http://www.fraudaid .com/find_ headers.htm

3. Point them to this group, which is designed for ISP Admins:http://tech. groups.yahoo. com/group/ ygmailadmin/We're sorry for the hassle and inconvenience these problems cause.Yahoo! Groups