Guest guest Posted November 29, 2011 Report Share Posted November 29, 2011 That's what happened to us. eMDs has another place to put the PO Box in the softrware, I am hopeful that this will be in the 2010AB loop!! On the down side, we were cleared to use the 5010 submissions as of 11-7, and have now realized (slow learners) that the clearinghouse has not recieved any claims since then, so something got turned of in the software. Be sure to track things when you convert. REfiled 157 claims today. From: [ ] On Behalf Of Kathy Saradarian [qualityfp@...] Sent: Tuesday, November 29, 2011 3:38 PM To: Subject: RE: 5010 Issues , We were told that Box 33 cannot have a PO Box it will be an automatic error and rejected. Hence my confusion. We are being told something like putting the info in Box 10 d or something. It’s really insane. Kathy Saradarian, MD Branchville, NJ www.qualityfamilypractice.com Solo 4/03, Practicing since 9/90 Practice Partner 5/03 Low staffing From: [mailto: ] On Behalf Of Pratt Sent: Tuesday, November 29, 2011 5:23 PM To: Subject: Re: 5010 Issues I beg to differ: Box 32. Service Facility Location Information (Place of Service/rendering location) Box 33. Billing Provider info & phone # (Billing location) I would use 9 digit for both. If you don't know your 9 digit zip, you can get it from the USPS website by putting in your address. There are not separate spots for that on a HCFA 1500 and that is always how it has been. My physical address is registered with each insurance and my mailing address. So on the 5010 rulings, which 9 digit zipcode? The PO Box is different that the physical location. Kathy Saradarian, MD Branchville, NJ www.qualityfamilypractice.com Solo 4/03, Practicing since 9/90 Practice Partner 5/03 Low staffing From: [mailto: ] On Behalf Of Pratt Sent: Tuesday, November 29, 2011 4:48 PM To: Subject: Re: 5010 Issues My understanding (thanks, , for posting the info) is that the rendering provider address cannot be a PO Box. The billing provider address, however, can be. They are 2 separate line items for billing purposes. You don't provide services at the Post Office (well, at least not on a regular basis), so they want the physical address where you are rendering the services. Payments can still go to your PO Box. And don't forget that 5010 also requires your full 9 digit zip code. That's a shame because that is exactly why we all have PO Boxes because they are under lock and key and protected better than some unlocked street side box.... Ya just can't win sometimes.... To: " " < > Sent: Tuesday, November 29, 2011 1:33 PM Subject: RE: 5010 Issues We are facing the same thing. We get no delivery in rural America. The biggest issue we had in conversion, was getting rid of our PO Box and now I am very worried that we will stop being paid by those who send paper checks. The direct deposits should be no issue. I have call into our EHR help team to figure this out. More later. I am confident that this is a Medicare attempt to reduce their fraudulent payments to the store fronts that are not legitimate. ________________________________________ From: [ ] On Behalf Of Kathy Saradarian [qualityfp@...] Sent: Tuesday, November 29, 2011 11:29 AM To: Cc: 'Practice Management Issues' Subject: 5010 Issues I am suddenly very confused about 5010. My understanding was that this is strictly a change in how the electronic data for billing is formatted and transmitted. But suddenly I am getting forms from insurance companies wanting updated W-9s without a PO Box and demands of changing addresses to a physical location rather than a PO Box. Also, now our billing company says we have to get rid of the PO Box on the Physical Location data. The problem is, I don’t get mail delivery. That is why I have a PO Box. So if the 5010 conversion includes eliminating all PO Boxes, what am I supposed to do? And why does a PO Box have anything to do with any of this? I have a hard enough time getting literature from the insurance companies already as they can’t seem to handle having a physical address be different from a mailing address so I never got many of the mailings they send to the physical address. Is the government really now mandating that I can’t have a PO Box? Are they going to mandate that my local post office deliver mail in town? Can you really do one without the other? Can someone clue me into what is going on here? Kathy Saradarian, MD Branchville, NJ www.qualityfamilypractice.com Solo 4/03, Practicing since 9/90 Practice Partner 5/03 Low staffing ------------------------------------ Quote Link to comment Share on other sites More sharing options...
Guest guest Posted November 30, 2011 Report Share Posted November 30, 2011 I have a biller... real sharp cookie I asked her today if we were all set for this 5010 stuff She said yes Tested. Done Then she said " can I take off my head and place it on the table? " That's what happened to us. eMDs has another place to put the PO Box in the softrware, I am hopeful that this will be in the 2010AB loos On the down side, we were cleared to use the 5010 submissions as of 11-7, and have now realized (slow learners) that the clearinghouse has not recieved any claims since then, so something got turned of in the software. Be sure to track things when you convert. REfiled 157 claims today. From: [ ] On Behalf Of Kathy Saradarian [qualityfp@...] Sent: Tuesday, November 29, 2011 3:38 PM To: Subject: RE: 5010 Issues , We were told that Box 33 cannot have a PO Box it will be an automatic error and rejected. Hence my confusion. We are being told something like putting the info in Box 10 d or something. It’s really insane. Kathy Saradarian, MD Branchville, NJ www.qualityfamilypractice.com Solo 4/03, Practicing since 9/90 Practice Partner 5/03 Low staffing From: [mailto: ] On Behalf Of Pratt Sent: Tuesday, November 29, 2011 5:23 PM To: Subject: Re: 5010 Issues I beg to differ: Box 32. Service Facility Location Information (Place of Service/rendering location) Box 33. Billing Provider info & phone # (Billing location) I would use 9 digit for both. If you don't know your 9 digit zip, you can get it from the USPS website by putting in your address. There are not separate spots for that on a HCFA 1500 and that is always how it has been. My physical address is registered with each insurance and my mailing address. So on the 5010 rulings, which 9 digit zipcode? The PO Box is different that the physical location. Kathy Saradarian, MD Branchville, NJ www.qualityfamilypractice.com Solo 4/03, Practicing since 9/90 Practice Partner 5/03 Low staffing From: [mailto: ] On Behalf Of Pratt Sent: Tuesday, November 29, 2011 4:48 PM To: Subject: Re: 5010 Issues My understanding (thanks, , for posting the info) is that the rendering provider address cannot be a PO Box. The billing provider address, however, can be. They are 2 separate line items for billing purposes. You don't provide services at the Post Office (well, at least not on a regular basis), so they want the physical address where you are rendering the services. Payments can still go to your PO Box. And don't forget that 5010 also requires your full 9 digit zip code. That's a shame because that is exactly why we all have PO Boxes because they are under lock and key and protected better than some unlocked street side box.... Ya just can't win sometimes.... To: " " < > Sent: Tuesday, November 29, 2011 1:33 PM Subject: RE: 5010 Issues We are facing the same thing. We get no delivery in rural America. The biggest issue we had in conversion, was getting rid of our PO Box and now I am very worried that we will stop being paid by those who send paper checks. The direct deposits should be no issue. I have call into our EHR help team to figure this out. More later. I am confident that this is a Medicare attempt to reduce their fraudulent payments to the store fronts that are not legitimate. ________________________________________ From: [ ] On Behalf Of Kathy Saradarian [qualityfp@...] Sent: Tuesday, November 29, 2011 11:29 AM To: Cc: 'Practice Management Issues' Subject: 5010 Issues I am suddenly very confused about 5010. My understanding was that this is strictly a change in how the electronic data for billing is formatted and transmitted. But suddenly I am getting forms from insurance companies wanting updated W-9s without a PO Box and demands of changing addresses to a physical location rather than a PO Box. Also, now our billing company says we have to get rid of the PO Box on the Physical Location data. The problem is, I don’t get mail delivery. That is why I have a PO Box. So if the 5010 conversion includes eliminating all PO Boxes, what am I supposed to do? And why does a PO Box have anything to do with any of this? I have a hard enough time getting literature from the insurance companies already as they can’t seem to handle having a physical address be different from a mailing address so I never got many of the mailings they send to the physical address. Is the government really now mandating that I can’t have a PO Box? Are they going to mandate that my local post office deliver mail in town? Can you really do one without the other? Can someone clue me into what is going on here? Kathy Saradarian, MD Branchville, NJ www.qualityfamilypractice.com Solo 4/03, Practicing since 9/90 Practice Partner 5/03 Low staffing ------------------------------------ Quote Link to comment Share on other sites More sharing options...
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