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Re: 911:: Re: Power Outages

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In a message dated 1/18/01 11:05:41 AM Eastern Standard Time,

gcurrey911@... writes:

> They also tend to be the ones who take it

> > personally and become abusive.

>

It's okay for them to take it personally as long the dispatchers don't. I've

learned over the years that when people cuss, rant and rave they are mad at a

situation and when I just let them scream yell cuss or whatever they want

they feel better. Do I take it personally -heck no. I stilll even sleep at

night. But then againg I'm not a dispatcher yet. But have been cussed at a

lot.

Tammy

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