Re: Credit Card Processing through EMR -- eClinicalWorks and TransFirst

[Guest guest]

,

I'm not on eCW, but we are using TransFirst.  We are paying about 3.9% per transaction, on average, due to the high number of patients that we have that use mileage cards, etc.  Visa, MC, Discover only.  This is integrated through our Clearinghouse, so it makes my life a little easier.  Would LOVE it if it were integrated through e-MDs.  Maybe someday!

 

Anyone on eCW using the integrated TransFirst Credit Card processing through the EMR?

Happy with it?

I'm about to sign up for the feature, but as usual, the contracts and fees through TransFirst are so convoluted, it's difficult to tell if there is a financial benefit/savings - until after the charges roll in later.

Since it is integrated into the EMR, I'm willing to break even on the cost of the merchant, but wanted to see if anyone had experienced it yet.

Thanks

Locke, MD

Locke Family Medicine

===========================

http://www.eclinicalworks.com/partners-payment-solutions.htm

eClinicalWorks and TransFirst have partnered to bring efficiency and automation to your patient payment process. Staff can now complete credit card and electronic debits to checking or savings accounts - while at the front desk within a patient’s scheduled encounter or from the Payments posting window – all without leaving the eClinicalWorks system. In seconds, payment is authorized and patient ledger and daily payment reports are updated. Payments become part of your office flow instead of a daily nuisance; front-office and post-adjudication payments are no longer outside the system manual steps. Reduce time spent processing payments, time spent updating two systems, time spent balancing two systems, reduce front-desk clutter (no need for that old credit card terminal) AND introduce new payments options to your patients use in managing their growing private pay responsibility. 

http://www.transfirst.com/eclinical/

In your busy healthcare or medical practice, patient payment processing should be part of your regular office flow, not a daily nuisance that takes up staff time and leaves room for error.

eClinicalWorks has teamed up with TransFirst, which serves more than 30,000 healthcare providers, to bring automation and efficiency to your patient payment process. Through our integrated payment processing system, staff can process patient credit card payments and electronic drafts from checking and savings accounts directly from eClinicalWorks' EPM system.

·  Reduce front-desk clutter – no need for a credit card terminal

·  Staff saves time updating and balancing – all your payment processing is integrated into one system

·  Offer more payment options to your patients – more choices can lead to more patient satisfaction and less attrition

·  TransFirst offers in-house, 24/7 customer service, online reporting and simple contracting.

Take the first steps to more efficient payment processing.

Take advantage of these benefits:

·  Automatic payment posting to EPM

·  No costly maintenance of point-of-sale equipment or telephone lines

·  Increased efficiency and faster checkout time by using one system

·  Gross deposits (fees charged monthly, not daily) for simple balancing and auditing

·  Manage multiple patient payment options including Visa, MasterCard, Discover, American Express and ACH (electronic checks) through a single processor relationship

·  No contract term or cancellation fees

--

Pratt

Oak Tree Internal Medicine, PC

2301 Camino Ramon, Suite 290

San Ramon, CA 94583

p.

f.

c.

www.prattmd.info

 

[Guest guest]

Thanks for the feedback, .We use GatewayEDI for claims and have been happy with them. They offer merchant through Transfirst ( http://www.gatewayedi.com/packages/credit-card-processing/ ) which is same as our EMR merchant, but the EMR merchant is integrated into the software and allows the front desk to go in the patients chart at checkout to enter the credit card so that the info is already entered into the chart. The other reason I am going with the EMR/Transfirst route - is that we keep getting promised that the Patient Portal will eventually allow patients to pay online through their portal -- which would be cool.

I think this is the 1st step toward that final integration with the portal - so I would probably need to be signed up with Transfirst anyway.Lastly, TransFirst mentioned in my discussions with them that I can do ACH payments, plus the recurring credit card payments for those on a payment plan. 

Will be interesting to see if they pan out.I'm currently using PayPal through my website for patients to make payments on their invoice - but it costs me much more to process these than through my regular merchant, so I would love to have a regular payment system built into my EMR that works.

Thanks Locke, MD

 

,

I'm not on eCW, but we are using TransFirst.  We are paying about 3.9% per transaction, on average, due to the high number of patients that we have that use mileage cards, etc.  Visa, MC, Discover only.  This is integrated through our Clearinghouse, so it makes my life a little easier.  Would LOVE it if it were integrated through e-MDs.  Maybe someday!

 

Anyone on eCW using the integrated TransFirst Credit Card processing through the EMR?

Happy with it?

I'm about to sign up for the feature, but as usual, the contracts and fees through TransFirst are so convoluted, it's difficult to tell if there is a financial benefit/savings - until after the charges roll in later.

Since it is integrated into the EMR, I'm willing to break even on the cost of the merchant, but wanted to see if anyone had experienced it yet.

Thanks

Locke, MD

Locke Family Medicine

===========================

http://www.eclinicalworks.com/partners-payment-solutions.htm

eClinicalWorks and TransFirst have partnered to bring efficiency and automation to your patient payment process. Staff can now complete credit card and electronic debits to checking or savings accounts - while at the front desk within a patient’s scheduled encounter or from the Payments posting window – all without leaving the eClinicalWorks system. In seconds, payment is authorized and patient ledger and daily payment reports are updated. Payments become part of your office flow instead of a daily nuisance; front-office and post-adjudication payments are no longer outside the system manual steps. Reduce time spent processing payments, time spent updating two systems, time spent balancing two systems, reduce front-desk clutter (no need for that old credit card terminal) AND introduce new payments options to your patients use in managing their growing private pay responsibility. 

http://www.transfirst.com/eclinical/

In your busy healthcare or medical practice, patient payment processing should be part of your regular office flow, not a daily nuisance that takes up staff time and leaves room for error.

eClinicalWorks has teamed up with TransFirst, which serves more than 30,000 healthcare providers, to bring automation and efficiency to your patient payment process. Through our integrated payment processing system, staff can process patient credit card payments and electronic drafts from checking and savings accounts directly from eClinicalWorks' EPM system.

·  Reduce front-desk clutter – no need for a credit card terminal

·  Staff saves time updating and balancing – all your payment processing is integrated into one system

·  Offer more payment options to your patients – more choices can lead to more patient satisfaction and less attrition

·  TransFirst offers in-house, 24/7 customer service, online reporting and simple contracting.

Take the first steps to more efficient payment processing.

Take advantage of these benefits:

·  Automatic payment posting to EPM

·  No costly maintenance of point-of-sale equipment or telephone lines

·  Increased efficiency and faster checkout time by using one system

·  Gross deposits (fees charged monthly, not daily) for simple balancing and auditing

·  Manage multiple patient payment options including Visa, MasterCard, Discover, American Express and ACH (electronic checks) through a single processor relationship

·  No contract term or cancellation fees

--

Pratt

Oak Tree Internal Medicine, PC

2301 Camino Ramon, Suite 290

San Ramon, CA 94583

p.

f.

c.

www.prattmd.info

 

[Guest guest]

That would be awesome to put the cc info into the software.  Transfirst does have recurring payment options and their reporting is pretty easy to use.  We can do ACH, but I refuse to pay to electronically deposit checks when I have time to go to the bank myself and do it and we have other checks that have to be deposited anyways.  In 6 years of business, we've had less than 10 bad checks pass through our doors (knock on wood that fabulous rate continues!). Transfirst is definitely an improvement over Elavon (Costco), which we were using before.  We have set up with Gateway to do invoices (they mail them out) plus their payment portal (separate from our patient portal that comes into e-MDs) just this month (my file is sitting ready to go to them, I've simply got to get trained on the payment portal).  I don't think e-MDs is looking much at integrating payments into the portal any time soon because I've been asking for it for 5 years and it's way down on the list, I'm certain, by now.

 

Thanks for the feedback, . We use GatewayEDI for claims and have been happy with them. They offer merchant through Transfirst ( http://www.gatewayedi.com/packages/credit-card-processing/ ) which is same as our EMR merchant, but the EMR merchant is integrated into the software and allows the front desk to go in the patients chart at checkout to enter the credit card so that the info is already entered into the chart. The other reason I am going with the EMR/Transfirst route - is that we keep getting promised that the Patient Portal will eventually allow patients to pay online through their portal -- which would be cool.

I think this is the 1st step toward that final integration with the portal - so I would probably need to be signed up with Transfirst anyway.

Lastly, TransFirst mentioned in my discussions with them that I can do ACH payments, plus the recurring credit card payments for those on a payment plan. 

Will be interesting to see if they pan out.

I'm currently using PayPal through my website for patients to make payments on their invoice - but it costs me much more to process these than through my regular merchant, so I would love to have a regular payment system built into my EMR that works.

Thanks

Locke, MD

 

,

I'm not on eCW, but we are using TransFirst.  We are paying about 3.9% per transaction, on average, due to the high number of patients that we have that use mileage cards, etc.  Visa, MC, Discover only.  This is integrated through our Clearinghouse, so it makes my life a little easier.  Would LOVE it if it were integrated through e-MDs.  Maybe someday!

 

Anyone on eCW using the integrated TransFirst Credit Card processing through the EMR?

Happy with it?

I'm about to sign up for the feature, but as usual, the contracts and fees through TransFirst are so convoluted, it's difficult to tell if there is a financial benefit/savings - until after the charges roll in later.

Since it is integrated into the EMR, I'm willing to break even on the cost of the merchant, but wanted to see if anyone had experienced it yet.

Thanks

Locke, MD

Locke Family Medicine

===========================

http://www.eclinicalworks.com/partners-payment-solutions.htm

eClinicalWorks and TransFirst have partnered to bring efficiency and automation to your patient payment process. Staff can now complete credit card and electronic debits to checking or savings accounts - while at the front desk within a patient’s scheduled encounter or from the Payments posting window – all without leaving the eClinicalWorks system. In seconds, payment is authorized and patient ledger and daily payment reports are updated. Payments become part of your office flow instead of a daily nuisance; front-office and post-adjudication payments are no longer outside the system manual steps. Reduce time spent processing payments, time spent updating two systems, time spent balancing two systems, reduce front-desk clutter (no need for that old credit card terminal) AND introduce new payments options to your patients use in managing their growing private pay responsibility. 

http://www.transfirst.com/eclinical/

In your busy healthcare or medical practice, patient payment processing should be part of your regular office flow, not a daily nuisance that takes up staff time and leaves room for error.

eClinicalWorks has teamed up with TransFirst, which serves more than 30,000 healthcare providers, to bring automation and efficiency to your patient payment process. Through our integrated payment processing system, staff can process patient credit card payments and electronic drafts from checking and savings accounts directly from eClinicalWorks' EPM system.

·  Reduce front-desk clutter – no need for a credit card terminal

·  Staff saves time updating and balancing – all your payment processing is integrated into one system

·  Offer more payment options to your patients – more choices can lead to more patient satisfaction and less attrition

·  TransFirst offers in-house, 24/7 customer service, online reporting and simple contracting.

Take the first steps to more efficient payment processing.

Take advantage of these benefits:

·  Automatic payment posting to EPM

·  No costly maintenance of point-of-sale equipment or telephone lines

·  Increased efficiency and faster checkout time by using one system

·  Gross deposits (fees charged monthly, not daily) for simple balancing and auditing

·  Manage multiple patient payment options including Visa, MasterCard, Discover, American Express and ACH (electronic checks) through a single processor relationship

·  No contract term or cancellation fees

--

Pratt

Oak Tree Internal Medicine, PC

2301 Camino Ramon, Suite 290

San Ramon, CA 94583

p.

f.

c.

www.prattmd.info

 

--

Pratt

Oak Tree Internal Medicine, PC

2301 Camino Ramon, Suite 290

San Ramon, CA 94583

p.

f.

c.

www.prattmd.info