Re: 911:: TDD Training

[Guest guest]

Hello

<< I am currently preparing a training program for our comm center on using

TDD's, ASL, recognizing language differences and deciphering non-standard

English so that emergency communication is understood, modifying our

language to be better understood by the deaf community, and understanding

the hearing/speech impaired community.

>>

This is kinda fortutious -- I just finished reading an article on sign

language and associated issues in my Council on Exceptional Children journal.

I have their phone numbers right here: , fax .

Both they and your local State Department of Rehabilitation will have

information and people to contact regarding training in these areas. Also,

each state has a " Governor's Committee on Employment of Persons With

Disabilities " , an offshoot of the president's committee by the same name and

they are also going to have a list of resources and people for you.

[Guest guest]

Write or call:

Institute For Disabilities Research and Training Inc

2424 University Blvd, West

Silver Spring, MD 20902

They have a program called: Responding Effectively to 9-1-1 TDD calls. I

have a daughter who is deaf and I trained allmy dispatchers on how to use and

respond to calls so I have never used their material, but you might want to

look into it. They also offer other services.

Amy

Monroe Twp PD

NJ

[Guest guest]

At 11:25 AM 2/17/01 -0500, you wrote:

>They have a program called: Responding Effectively to 9-1-1 TDD calls. I

>have a daughter who is deaf and I trained allmy dispatchers on how to use and

>respond to calls so I have never used their material, but you might want to

>look into it. They also offer other services.

>Amy

>********************************************************************

Here in Iowa we have a company called Relay Iowa. They take a LOT of TDD

calls then call the business or agency requested. I have taken several of

them in my career. You speak to a person that is talking (typing) to the

requestor. They relay the call by voice to us. Works great.

Iowa State Patrol Communications Cedar Rapids

Werling, Anamosa, IA AOL IM Ridgeroader N0XZY

http://www.jonescountytourism.com

http://www.ia.net/~anachamb/pumpkin.html

http://www.earthsat.com/iowa/winter.html (roads)

http://www.thehungersite.com (feed someone today)

mailto:scott@...

[Guest guest]

We've had a TDD for over 15 years, long before we ever thought we'd have a 911

terminal that would require it. The first was donated by the local Optimist

Club who also gave them to the other two PD's that serve their club's area. Of

course, now I'm probably going to jinx myself but so far the only call that I've

ever received requiring the use of TDD was an inquiry about overnight parking

restrictions from someone who was just hard of hearing. In fact, after typing

back and forth for 5 minutes the caller asked " do you mind if I hang up and try

using the regular phone? " There was absolutely no problem that way. Don't get

me wrong I'm not saying it's not needed just the facts of its usage on my shifts

which probably number about 4000 while we've had one.

Rich Dean, NJ USA .. secondary email addresses are rldean@...,

deanr@... .. HS Class of 1970, Vol Firefighter since 1973,

Telecommunciator/Dispatch since 1975, Railfan since birth in 1952.. Founder of

Yahoogroups.com groups for NJArea, Fire-Police, NJ_Area_Railpics,

NorthAmericanParades and NorthJerseyVolFire.. Member of many more online groups

such as nysw@..., nysw , tiersightings@yahoogroups,

Fire-L@topica, Firepics@yahoogroups, 911dis

------------------------------------------------------------

--== Sent via Deja.com ==--

http://www.deja.com/