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Re: 911:: hte v5

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i think i exchanged mail with you kathy earlier this year - i'm pretty sure

you have hte cad iv with the gui overlay from what you've said. we have cad

v - the win9x.x product that really isn't - and its a royal pain in the

butt. i do believe we're dropping it from our center as soon as possible.

ongoing problems: you can't launch any other program from a shortcut while

cad is running. the new program just sits in the background until you close

cad - THEN it launches.

location search crashes the system every time if you use it and another

program is running - any other program that is.....

info is not getting through to the officer's reporting side

the clearance codes / incident disposition codes don't make it through at

all

the fire package that its supposed to work with doesn't

when they transferred our data from our old product - also theirs (hte cad

iv) they really made a mess out of it

the copy over from the 911 interface doesn't work properly - puts things in

the wrong fields on the incident information (address, etc)

we still haven't been able to program it to suggest response units, mostly

due to the fact that we can't sign on more than one unit to the same " beat "

as it calls it - thus we've had to specify " beats " for different officer

units for each shift. its a holy mess.

there is no way of tracking MV registrations that have involvements in

incidents - traffic stops, suspicious vehicles, etc. the only registrations

we can query on are vehicles towed.

the fire side is a nightmare - cross streets have to be put in for EVERY

SINGLE ADDRESS INDIVIDUALLY (like 3,5,7,9 Elm St, etc etc etc)

there are no options for 'nearest hydrant' info

shall i continue??????

diane

> In a message dated 11/5/00 6:45:05 PM Mountain Standard Time,

> jjones@... writes:

>

> << Hoping to get the

> windows based version 5 in late 2001. (if HTE can get all the bugs worked

> out of it) >>

>

> Ok, this is the second time I've heard from someone that there's a problem

> with HTE V5. we've been using it for over a year without any problems...

>

> what are these problems????

>

> kathy

>

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