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911:: Off Duty Requests

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Does any other agency have problems with off duty officers calling dispatch and

asking for DMV (or other) lookups and information? And if so, do you have a

policy regarding those instances and how does it read. We have had off duty

personnel call for information, the dispatchers, thinking it was a legitimate

request (for LE purposes), have obliged. Recently, however, we have been

advised that these requests will no longer be honored. Apparently an off duty

officer was using this " power " to get info on people of the opposite sex after

a " night out on the town " .

Anyone else?

J. Fred Ayars

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At 04:19 PM 11/16/2000 -0500, J. Fred Ayars wrote:

>Does any other agency have problems with off duty officers calling

dispatch and

>asking for DMV (or other) lookups and information?

Not really. Umm, our officers often do " follow-up " stuff when not actually

working a shift.

We've had SO much training about accessing confidential information and

abuses of same that the dispatchers ASK the officers what call is related

to the inquiry... and tag the inquiry in CAD with this reference.

>And if so, do you have a

>policy regarding those instances and how does it read.

The policy is to ASK about the inquiry, if they know the officer is

off-duty. (If they're on duty, the reference is automatically tagged to

the officers' unit numbers.) The audit trail is there, even without the CAD

reference, but without that reference, the trail only shows the ID of the

dispatcher who is logged on and making the inquiry, so they know it's to

their best interests to reference 'em in CAD.

They know this because we've disciplined dispatchers and officers for

abuses of this sort. First offense is a one to three day suspension. The

department disseminates a quarterly report of " adverse actions, " with the

offender's job classification, number of years employed by the department,

and a brief description of the various offenses. (An adverse action is

disciplinary action involving loss of pay or rank.... or termination, or

rejection while on probation. This list doesn't include offenses for which

the disciplinary action is a letter placed in personnel files, or verbal

counselling. Various types of misconduct are reflected in this bulletin.

The computer abuse situation STARTS at the adverse action level!)

> We have had off duty

>personnel call for information, the dispatchers, thinking it was a legitimate

>request (for LE purposes), have obliged. Recently, however, we have been

>advised that these requests will no longer be honored. Apparently an off duty

>officer was using this " power " to get info on people of the opposite sex after

>a " night out on the town " .

>Anyone else?

And we've terminated employees for this, when it's egregious behavior.

Happy to be here, proud to serve.

Olmstead

Communications Supervisor

~on the Central California coastline~

" Not presumed to be an official statement of my employing agency. "

Home E-mail: mailto:gryeyes@...

http://www.gryeyes.com/

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