Re: Insurance Verification

[Guest guest]

,

I'm using Phreesia, and the marketing is only the last screen of the whole interview, and is fairly "informational" in nature, not so blatantly advertising. The patient does not have to read it -- can simply "exit" out of that screen and hand the Phreesia pad back. You might want to have a demo to see if you find it offensive -- I don't. The numbers they can cite of increased revenue and the avoidance of the situation you're describing are pretty impressive.

Deanna, FNP

I am interested to know how everyone verifies insurance coverage onpatients. I ask because I am getting more and more letters frominsurance companies stating the office visit charges I submited won't bepaid because the patient was not eligible on the date of service. Morethan likely, this then turns out to be a free visit, because of theexpense of trying to find the correct insurance and rebill or thepatient ends up not paying at all. I do ask patients if their insurancehas changed and sometimes patients will let me know that it has. Still,a lot of patients do not, either because they forgot or don't want me toknow.I have been looking online at companies that offer verification, and Icame across Carevault. Does anyone use them? Are they expensive? Arethere any other companies that could be recommended? I really don'twant to get into Phreesia, as I don't want any marketing to my patients(which is a shame, because the credit card swipper and the IMH-likeinterview looks like a great idea). I'm sure a lot of doctors verifycoverage by either calling the insurance company or going to theinternet. I know that would be the cheapest way, but I bristle at theidea of having a bunch of website addresses and passwords to remember.I sure would appreciate any wisdom anyone could share with me.thanks, Sieberg, M.D.solo FM, Decatur, IL

[Guest guest]

Hey ,IAFP email newsletter this month had a special Phreesia offer to Illinois FPs through Jan. 15. Not sure if you saw that, but it was something about free installation and training.BenSubject: Re: Insurance VerificationTo: Date: Monday, January 10, 2011, 10:40 PM

,

I'm using Phreesia, and the marketing is only the last screen of the whole interview, and is fairly "informational" in nature, not so blatantly advertising. The patient does not have to read it -- can simply "exit" out of that screen and hand the Phreesia pad back. You might want to have a demo to see if you find it offensive -- I don't. The numbers they can cite of increased revenue and the avoidance of the situation you're describing are pretty impressive.

Deanna, FNP

I am interested to know how everyone verifies insurance coverage onpatients. I ask because I am getting more and more letters frominsurance companies stating the office visit charges I submited won't bepaid because the patient was not eligible on the date of service. Morethan likely, this then turns out to be a free visit, because of theexpense of trying to find the correct insurance and rebill or thepatient ends up not paying at all. I do ask patients if their insurancehas changed and sometimes patients will let me know that it has. Still,a lot of patients do not, either because they forgot or don't want me toknow.I have been looking online at companies that offer verification, and Icame across Carevault. Does anyone use them? Are they expensive? Arethere any other companies that could be recommended? I really don'twant to get into Phreesia, as I don't want any marketing to my patients(which is a shame, because the credit card swipper and the IMH-likeinterview looks like a great idea). I'm sure a lot of doctors verifycoverage by either calling the insurance company or going to theinternet. I know that would be the cheapest way, but I bristle at theidea of having a bunch of website addresses and passwords to remember.I sure would appreciate any wisdom anyone could share with me.thanks, Sieberg, M.D.solo FM, Decatur, IL

[Guest guest]

Thanks everyone for the advice. , I will be more specific when asking

patients if their insurance has changed. I will also research the individual

insurance sites to see about getting passwords. Ben, I will look into the IAFP

site about the Phreesia; sounds good to be able to get a better deal.

.