Guest guest Posted January 6, 2011 Report Share Posted January 6, 2011 So do you think I could put a copy of my new billing policy in with the bills on my established patients and just have new people sign the policy. The established patients would then have the policy in their bill this month and not be charged the fee for another month, if they don't pay, right? Kris What I have been told is that you don't need "consent" as in their permission to do this. But you do need proof of proper notificationi and that putting it on the bill, which is what I did, was not adequate. So it should be part of your billing policy or pricing policy that patients get a copy of and I have the sign it and scan their signature as proof that they were properly notified of charges I haave outside of the normal contract with insurance and now have to add the billing policies. It really ticks me off that people ignore a $10 or $20 for months as it then cost me more collect then I will get. Kathy Saradarian, MD Financial consent I know we have briefly talked about this recently, but I am asking for clarification. I would like to add a late fee for my bills that remain unpaid. Do I need a new consent from all my patients for this? Can I just post a notification? Can I put it in my bills? Can I just add a late fee on and worry about it if people say they didn't consent for that? I have the idea that a late fee of some type would help people get their butts in gear and pay their bill. Also, I think was saying just make a cpt code for late fee and a flat $ amount and charge a unit per mo until paid. I like that. Kris Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 6, 2011 Report Share Posted January 6, 2011 So do you think I could put a copy of my new billing policy in with the bills on my established patients and just have new people sign the policy. The established patients would then have the policy in their bill this month and not be charged the fee for another month, if they don't pay, right? Kris What I have been told is that you don't need "consent" as in their permission to do this. But you do need proof of proper notificationi and that putting it on the bill, which is what I did, was not adequate. So it should be part of your billing policy or pricing policy that patients get a copy of and I have the sign it and scan their signature as proof that they were properly notified of charges I haave outside of the normal contract with insurance and now have to add the billing policies. It really ticks me off that people ignore a $10 or $20 for months as it then cost me more collect then I will get. Kathy Saradarian, MD Financial consent I know we have briefly talked about this recently, but I am asking for clarification. I would like to add a late fee for my bills that remain unpaid. Do I need a new consent from all my patients for this? Can I just post a notification? Can I put it in my bills? Can I just add a late fee on and worry about it if people say they didn't consent for that? I have the idea that a late fee of some type would help people get their butts in gear and pay their bill. Also, I think was saying just make a cpt code for late fee and a flat $ amount and charge a unit per mo until paid. I like that. Kris Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 6, 2011 Report Share Posted January 6, 2011 I keep thinking about how the credit card companies do it though, they just send a notification. You get it and that's it. We have it in our financial policy that we charge a late fee of $5 per month. When we updated our financial policy, we provided it to patients at their next visit and asked them to sign a consent that they had received and agreed to the new financial policy. I mail 2 statements to the patient before I tack on this fee. I use a custom CPT code of XLT for late fees. I run a collection report on the 5th of each month, and I add the late fee to each patient that has been mailed 2 statements and I mail out a collection letter. It’s amazing how many people will pay their bill once I add the late fee and send the collection letter. Good luck, and please let me know if you have any other questions. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of mkcl6@...Sent: Thursday, January 06, 2011 12:16 PMTo: Subject: Financial consent I know we have briefly talked about this recently, but I am asking for clarification. I would like to add a late fee for my bills that remain unpaid. Do I need a new consent from all my patients for this? Can I just post a notification? Can I put it in my bills? Can I just add a late fee on and worry about it if people say they didn't consent for that? I have the idea that a late fee of some type would help people get their butts in gear and pay their bill. Also, I think was saying just make a cpt code for late fee and a flat $ amount and charge a unit per mo until paid. I like that. Kris Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 6, 2011 Report Share Posted January 6, 2011 I keep thinking about how the credit card companies do it though, they just send a notification. You get it and that's it. We have it in our financial policy that we charge a late fee of $5 per month. When we updated our financial policy, we provided it to patients at their next visit and asked them to sign a consent that they had received and agreed to the new financial policy. I mail 2 statements to the patient before I tack on this fee. I use a custom CPT code of XLT for late fees. I run a collection report on the 5th of each month, and I add the late fee to each patient that has been mailed 2 statements and I mail out a collection letter. It’s amazing how many people will pay their bill once I add the late fee and send the collection letter. Good luck, and please let me know if you have any other questions. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of mkcl6@...Sent: Thursday, January 06, 2011 12:16 PMTo: Subject: Financial consent I know we have briefly talked about this recently, but I am asking for clarification. I would like to add a late fee for my bills that remain unpaid. Do I need a new consent from all my patients for this? Can I just post a notification? Can I put it in my bills? Can I just add a late fee on and worry about it if people say they didn't consent for that? I have the idea that a late fee of some type would help people get their butts in gear and pay their bill. Also, I think was saying just make a cpt code for late fee and a flat $ amount and charge a unit per mo until paid. I like that. Kris Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 6, 2011 Report Share Posted January 6, 2011 I keep thinking about how the credit card companies do it though, they just send a notification. You get it and that's it. We have it in our financial policy that we charge a late fee of $5 per month. When we updated our financial policy, we provided it to patients at their next visit and asked them to sign a consent that they had received and agreed to the new financial policy. I mail 2 statements to the patient before I tack on this fee. I use a custom CPT code of XLT for late fees. I run a collection report on the 5th of each month, and I add the late fee to each patient that has been mailed 2 statements and I mail out a collection letter. It’s amazing how many people will pay their bill once I add the late fee and send the collection letter. Good luck, and please let me know if you have any other questions. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of mkcl6@...Sent: Thursday, January 06, 2011 12:16 PMTo: Subject: Financial consent I know we have briefly talked about this recently, but I am asking for clarification. I would like to add a late fee for my bills that remain unpaid. Do I need a new consent from all my patients for this? Can I just post a notification? Can I put it in my bills? Can I just add a late fee on and worry about it if people say they didn't consent for that? I have the idea that a late fee of some type would help people get their butts in gear and pay their bill. Also, I think was saying just make a cpt code for late fee and a flat $ amount and charge a unit per mo until paid. I like that. Kris Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 6, 2011 Report Share Posted January 6, 2011 Also, , could you email me a copy of your policy? Thanks, Kris We have it in our financial policy that we charge a late fee of $5 per month. When we updated our financial policy, we provided it to patients at their next visit and asked them to sign a consent that they had received and agreed to the new financial policy. I mail 2 statements to the patient before I tack on this fee. I use a custom CPT code of XLT for late fees. I run a collection report on the 5th of each month, and I add the late fee to each patient that has been mailed 2 statements and I mail out a collection letter. It’s amazing how many people will pay their bill once I add the late fee and send the collection letter. Good luck, and please let me know if you have any other questions. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of mkcl6@...Sent: Thursday, January 06, 2011 12:16 PMTo: Subject: Financial consent I know we have briefly talked about this recently, but I am asking for clarification. I would like to add a late fee for my bills that remain unpaid. Do I need a new consent from all my patients for this? Can I just post a notification? Can I put it in my bills? Can I just add a late fee on and worry about it if people say they didn't consent for that? I have the idea that a late fee of some type would help people get their butts in gear and pay their bill. Also, I think was saying just make a cpt code for late fee and a flat $ amount and charge a unit per mo until paid. I like that. Kris Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 6, 2011 Report Share Posted January 6, 2011 Also, , could you email me a copy of your policy? Thanks, Kris We have it in our financial policy that we charge a late fee of $5 per month. When we updated our financial policy, we provided it to patients at their next visit and asked them to sign a consent that they had received and agreed to the new financial policy. I mail 2 statements to the patient before I tack on this fee. I use a custom CPT code of XLT for late fees. I run a collection report on the 5th of each month, and I add the late fee to each patient that has been mailed 2 statements and I mail out a collection letter. It’s amazing how many people will pay their bill once I add the late fee and send the collection letter. Good luck, and please let me know if you have any other questions. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of mkcl6@...Sent: Thursday, January 06, 2011 12:16 PMTo: Subject: Financial consent I know we have briefly talked about this recently, but I am asking for clarification. I would like to add a late fee for my bills that remain unpaid. Do I need a new consent from all my patients for this? Can I just post a notification? Can I put it in my bills? Can I just add a late fee on and worry about it if people say they didn't consent for that? I have the idea that a late fee of some type would help people get their butts in gear and pay their bill. Also, I think was saying just make a cpt code for late fee and a flat $ amount and charge a unit per mo until paid. I like that. Kris Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 6, 2011 Report Share Posted January 6, 2011 What I have been told is that you don't need "consent" as in their permission to do this. But you do need proof of proper notificationi and that putting it on the bill, which is what I did, was not adequate. So it should be part of your billing policy or pricing policy that patients get a copy of and I have the sign it and scan their signature as proof that they were properly notified of charges I haave outside of the normal contract with insurance and now have to add the billing policies. It really ticks me off that people ignore a $10 or $20 for months as it then cost me more collect then I will get. Kathy Saradarian, MD Financial consent I know we have briefly talked about this recently, but I am asking for clarification. I would like to add a late fee for my bills that remain unpaid. Do I need a new consent from all my patients for this? Can I just post a notification? Can I put it in my bills? Can I just add a late fee on and worry about it if people say they didn't consent for that? I have the idea that a late fee of some type would help people get their butts in gear and pay their bill. Also, I think was saying just make a cpt code for late fee and a flat $ amount and charge a unit per mo until paid. I like that. Kris Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 6, 2011 Report Share Posted January 6, 2011 What I have been told is that you don't need "consent" as in their permission to do this. But you do need proof of proper notificationi and that putting it on the bill, which is what I did, was not adequate. So it should be part of your billing policy or pricing policy that patients get a copy of and I have the sign it and scan their signature as proof that they were properly notified of charges I haave outside of the normal contract with insurance and now have to add the billing policies. It really ticks me off that people ignore a $10 or $20 for months as it then cost me more collect then I will get. Kathy Saradarian, MD Financial consent I know we have briefly talked about this recently, but I am asking for clarification. I would like to add a late fee for my bills that remain unpaid. Do I need a new consent from all my patients for this? Can I just post a notification? Can I put it in my bills? Can I just add a late fee on and worry about it if people say they didn't consent for that? I have the idea that a late fee of some type would help people get their butts in gear and pay their bill. Also, I think was saying just make a cpt code for late fee and a flat $ amount and charge a unit per mo until paid. I like that. Kris Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 6, 2011 Report Share Posted January 6, 2011 We have it in our financial policy that we charge a late fee of $5 per month. When we updated our financial policy, we provided it to patients at their next visit and asked them to sign a consent that they had received and agreed to the new financial policy. I mail 2 statements to the patient before I tack on this fee. I use a custom CPT code of XLT for late fees. I run a collection report on the 5th of each month, and I add the late fee to each patient that has been mailed 2 statements and I mail out a collection letter. It’s amazing how many people will pay their bill once I add the late fee and send the collection letter. Good luck, and please let me know if you have any other questions. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of mkcl6@... Sent: Thursday, January 06, 2011 12:16 PM To: Subject: Financial consent I know we have briefly talked about this recently, but I am asking for clarification. I would like to add a late fee for my bills that remain unpaid. Do I need a new consent from all my patients for this? Can I just post a notification? Can I put it in my bills? Can I just add a late fee on and worry about it if people say they didn't consent for that? I have the idea that a late fee of some type would help people get their butts in gear and pay their bill. Also, I think was saying just make a cpt code for late fee and a flat $ amount and charge a unit per mo until paid. I like that. Kris Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 6, 2011 Report Share Posted January 6, 2011 It does seem, though, like the credit card companies give a certain # of days notice before it goes into effect, and you have the option to “opt out” by cancelling your credit card. I guess in this instance, you could probably notify patients in their bills, but I would also post the notice in your office and have the patients acknowledge it at their first appointment of the year. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of mkcl6@... Sent: Thursday, January 06, 2011 12:36 PM To: Subject: Re: Financial consent I keep thinking about how the credit card companies do it though, they just send a notification. You get it and that's it. In a message dated 1/6/2011 3:25:27 P.M. Eastern Standard Time, karen.oaktree@... writes: We have it in our financial policy that we charge a late fee of $5 per month. When we updated our financial policy, we provided it to patients at their next visit and asked them to sign a consent that they had received and agreed to the new financial policy. I mail 2 statements to the patient before I tack on this fee. I use a custom CPT code of XLT for late fees. I run a collection report on the 5th of each month, and I add the late fee to each patient that has been mailed 2 statements and I mail out a collection letter. It’s amazing how many people will pay their bill once I add the late fee and send the collection letter. Good luck, and please let me know if you have any other questions. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of mkcl6@... Sent: Thursday, January 06, 2011 12:16 PM To: Subject: Financial consent I know we have briefly talked about this recently, but I am asking for clarification. I would like to add a late fee for my bills that remain unpaid. Do I need a new consent from all my patients for this? Can I just post a notification? Can I put it in my bills? Can I just add a late fee on and worry about it if people say they didn't consent for that? I have the idea that a late fee of some type would help people get their butts in gear and pay their bill. Also, I think was saying just make a cpt code for late fee and a flat $ amount and charge a unit per mo until paid. I like that. Kris Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 6, 2011 Report Share Posted January 6, 2011 It does seem, though, like the credit card companies give a certain # of days notice before it goes into effect, and you have the option to “opt out” by cancelling your credit card. I guess in this instance, you could probably notify patients in their bills, but I would also post the notice in your office and have the patients acknowledge it at their first appointment of the year. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of mkcl6@... Sent: Thursday, January 06, 2011 12:36 PM To: Subject: Re: Financial consent I keep thinking about how the credit card companies do it though, they just send a notification. You get it and that's it. In a message dated 1/6/2011 3:25:27 P.M. Eastern Standard Time, karen.oaktree@... writes: We have it in our financial policy that we charge a late fee of $5 per month. When we updated our financial policy, we provided it to patients at their next visit and asked them to sign a consent that they had received and agreed to the new financial policy. I mail 2 statements to the patient before I tack on this fee. I use a custom CPT code of XLT for late fees. I run a collection report on the 5th of each month, and I add the late fee to each patient that has been mailed 2 statements and I mail out a collection letter. It’s amazing how many people will pay their bill once I add the late fee and send the collection letter. Good luck, and please let me know if you have any other questions. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of mkcl6@... Sent: Thursday, January 06, 2011 12:16 PM To: Subject: Financial consent I know we have briefly talked about this recently, but I am asking for clarification. I would like to add a late fee for my bills that remain unpaid. Do I need a new consent from all my patients for this? Can I just post a notification? Can I put it in my bills? Can I just add a late fee on and worry about it if people say they didn't consent for that? I have the idea that a late fee of some type would help people get their butts in gear and pay their bill. Also, I think was saying just make a cpt code for late fee and a flat $ amount and charge a unit per mo until paid. I like that. Kris Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 6, 2011 Report Share Posted January 6, 2011 It does seem, though, like the credit card companies give a certain # of days notice before it goes into effect, and you have the option to “opt out” by cancelling your credit card. I guess in this instance, you could probably notify patients in their bills, but I would also post the notice in your office and have the patients acknowledge it at their first appointment of the year. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of mkcl6@... Sent: Thursday, January 06, 2011 12:36 PM To: Subject: Re: Financial consent I keep thinking about how the credit card companies do it though, they just send a notification. You get it and that's it. In a message dated 1/6/2011 3:25:27 P.M. Eastern Standard Time, karen.oaktree@... writes: We have it in our financial policy that we charge a late fee of $5 per month. When we updated our financial policy, we provided it to patients at their next visit and asked them to sign a consent that they had received and agreed to the new financial policy. I mail 2 statements to the patient before I tack on this fee. I use a custom CPT code of XLT for late fees. I run a collection report on the 5th of each month, and I add the late fee to each patient that has been mailed 2 statements and I mail out a collection letter. It’s amazing how many people will pay their bill once I add the late fee and send the collection letter. Good luck, and please let me know if you have any other questions. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of mkcl6@... Sent: Thursday, January 06, 2011 12:16 PM To: Subject: Financial consent I know we have briefly talked about this recently, but I am asking for clarification. I would like to add a late fee for my bills that remain unpaid. Do I need a new consent from all my patients for this? Can I just post a notification? Can I put it in my bills? Can I just add a late fee on and worry about it if people say they didn't consent for that? I have the idea that a late fee of some type would help people get their butts in gear and pay their bill. Also, I think was saying just make a cpt code for late fee and a flat $ amount and charge a unit per mo until paid. I like that. Kris Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 6, 2011 Report Share Posted January 6, 2011 Phreesia , has a feature where the office policy is presented to the patient at checkin. so any updated policy is loaded and patient gets to review it and sign it at each visit. It does seem, though, like the credit card companies give a certain # of days notice before it goes into effect, and you have the option to “opt out” by cancelling your credit card. I guess in this instance, you could probably notify patients in their bills, but I would also post the notice in your office and have the patients acknowledge it at their first appointment of the year. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of mkcl6@... Sent: Thursday, January 06, 2011 12:36 PM To: Subject: Re: Financial consent I keep thinking about how the credit card companies do it though, they just send a notification. You get it and that's it. In a message dated 1/6/2011 3:25:27 P.M. Eastern Standard Time, karen.oaktree@... writes: We have it in our financial policy that we charge a late fee of $5 per month. When we updated our financial policy, we provided it to patients at their next visit and asked them to sign a consent that they had received and agreed to the new financial policy. I mail 2 statements to the patient before I tack on this fee. I use a custom CPT code of XLT for late fees. I run a collection report on the 5th of each month, and I add the late fee to each patient that has been mailed 2 statements and I mail out a collection letter. It’s amazing how many people will pay their bill once I add the late fee and send the collection letter. Good luck, and please let me know if you have any other questions. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of mkcl6@... Sent: Thursday, January 06, 2011 12:16 PM To: Subject: Financial consent I know we have briefly talked about this recently, but I am asking for clarification. I would like to add a late fee for my bills that remain unpaid. Do I need a new consent from all my patients for this? Can I just post a notification? Can I put it in my bills? Can I just add a late fee on and worry about it if people say they didn't consent for that? I have the idea that a late fee of some type would help people get their butts in gear and pay their bill. Also, I think was saying just make a cpt code for late fee and a flat $ amount and charge a unit per mo until paid. I like that. Kris -- Sangeetha Murthy M.D7830 mont Mesa Blvd #287San Diego, CA 92111www.mypcponline.com Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 6, 2011 Report Share Posted January 6, 2011 Phreesia , has a feature where the office policy is presented to the patient at checkin. so any updated policy is loaded and patient gets to review it and sign it at each visit. It does seem, though, like the credit card companies give a certain # of days notice before it goes into effect, and you have the option to “opt out” by cancelling your credit card. I guess in this instance, you could probably notify patients in their bills, but I would also post the notice in your office and have the patients acknowledge it at their first appointment of the year. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of mkcl6@... Sent: Thursday, January 06, 2011 12:36 PM To: Subject: Re: Financial consent I keep thinking about how the credit card companies do it though, they just send a notification. You get it and that's it. In a message dated 1/6/2011 3:25:27 P.M. Eastern Standard Time, karen.oaktree@... writes: We have it in our financial policy that we charge a late fee of $5 per month. When we updated our financial policy, we provided it to patients at their next visit and asked them to sign a consent that they had received and agreed to the new financial policy. I mail 2 statements to the patient before I tack on this fee. I use a custom CPT code of XLT for late fees. I run a collection report on the 5th of each month, and I add the late fee to each patient that has been mailed 2 statements and I mail out a collection letter. It’s amazing how many people will pay their bill once I add the late fee and send the collection letter. Good luck, and please let me know if you have any other questions. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of mkcl6@... Sent: Thursday, January 06, 2011 12:16 PM To: Subject: Financial consent I know we have briefly talked about this recently, but I am asking for clarification. I would like to add a late fee for my bills that remain unpaid. Do I need a new consent from all my patients for this? Can I just post a notification? Can I put it in my bills? Can I just add a late fee on and worry about it if people say they didn't consent for that? I have the idea that a late fee of some type would help people get their butts in gear and pay their bill. Also, I think was saying just make a cpt code for late fee and a flat $ amount and charge a unit per mo until paid. I like that. Kris -- Sangeetha Murthy M.D7830 mont Mesa Blvd #287San Diego, CA 92111www.mypcponline.com Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 6, 2011 Report Share Posted January 6, 2011 Phreesia , has a feature where the office policy is presented to the patient at checkin. so any updated policy is loaded and patient gets to review it and sign it at each visit. It does seem, though, like the credit card companies give a certain # of days notice before it goes into effect, and you have the option to “opt out” by cancelling your credit card. I guess in this instance, you could probably notify patients in their bills, but I would also post the notice in your office and have the patients acknowledge it at their first appointment of the year. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of mkcl6@... Sent: Thursday, January 06, 2011 12:36 PM To: Subject: Re: Financial consent I keep thinking about how the credit card companies do it though, they just send a notification. You get it and that's it. In a message dated 1/6/2011 3:25:27 P.M. Eastern Standard Time, karen.oaktree@... writes: We have it in our financial policy that we charge a late fee of $5 per month. When we updated our financial policy, we provided it to patients at their next visit and asked them to sign a consent that they had received and agreed to the new financial policy. I mail 2 statements to the patient before I tack on this fee. I use a custom CPT code of XLT for late fees. I run a collection report on the 5th of each month, and I add the late fee to each patient that has been mailed 2 statements and I mail out a collection letter. It’s amazing how many people will pay their bill once I add the late fee and send the collection letter. Good luck, and please let me know if you have any other questions. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of mkcl6@... Sent: Thursday, January 06, 2011 12:16 PM To: Subject: Financial consent I know we have briefly talked about this recently, but I am asking for clarification. I would like to add a late fee for my bills that remain unpaid. Do I need a new consent from all my patients for this? Can I just post a notification? Can I put it in my bills? Can I just add a late fee on and worry about it if people say they didn't consent for that? I have the idea that a late fee of some type would help people get their butts in gear and pay their bill. Also, I think was saying just make a cpt code for late fee and a flat $ amount and charge a unit per mo until paid. I like that. Kris -- Sangeetha Murthy M.D7830 mont Mesa Blvd #287San Diego, CA 92111www.mypcponline.com Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 6, 2011 Report Share Posted January 6, 2011 Kris, It’s on our website here: https://prattmd.info/uploads/Financial_and_Office_Policies_03_10.pdf Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of mkcl6@... Sent: Thursday, January 06, 2011 12:36 PM To: Subject: Re: Financial consent Also, , could you email me a copy of your policy? Thanks, Kris In a message dated 1/6/2011 3:25:27 P.M. Eastern Standard Time, karen.oaktree@... writes: We have it in our financial policy that we charge a late fee of $5 per month. When we updated our financial policy, we provided it to patients at their next visit and asked them to sign a consent that they had received and agreed to the new financial policy. I mail 2 statements to the patient before I tack on this fee. I use a custom CPT code of XLT for late fees. I run a collection report on the 5th of each month, and I add the late fee to each patient that has been mailed 2 statements and I mail out a collection letter. It’s amazing how many people will pay their bill once I add the late fee and send the collection letter. Good luck, and please let me know if you have any other questions. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of mkcl6@... Sent: Thursday, January 06, 2011 12:16 PM To: Subject: Financial consent I know we have briefly talked about this recently, but I am asking for clarification. I would like to add a late fee for my bills that remain unpaid. Do I need a new consent from all my patients for this? Can I just post a notification? Can I put it in my bills? Can I just add a late fee on and worry about it if people say they didn't consent for that? I have the idea that a late fee of some type would help people get their butts in gear and pay their bill. Also, I think was saying just make a cpt code for late fee and a flat $ amount and charge a unit per mo until paid. I like that. Kris Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 6, 2011 Report Share Posted January 6, 2011 Kris, It’s on our website here: https://prattmd.info/uploads/Financial_and_Office_Policies_03_10.pdf Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of mkcl6@... Sent: Thursday, January 06, 2011 12:36 PM To: Subject: Re: Financial consent Also, , could you email me a copy of your policy? Thanks, Kris In a message dated 1/6/2011 3:25:27 P.M. Eastern Standard Time, karen.oaktree@... writes: We have it in our financial policy that we charge a late fee of $5 per month. When we updated our financial policy, we provided it to patients at their next visit and asked them to sign a consent that they had received and agreed to the new financial policy. I mail 2 statements to the patient before I tack on this fee. I use a custom CPT code of XLT for late fees. I run a collection report on the 5th of each month, and I add the late fee to each patient that has been mailed 2 statements and I mail out a collection letter. It’s amazing how many people will pay their bill once I add the late fee and send the collection letter. Good luck, and please let me know if you have any other questions. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of mkcl6@... Sent: Thursday, January 06, 2011 12:16 PM To: Subject: Financial consent I know we have briefly talked about this recently, but I am asking for clarification. I would like to add a late fee for my bills that remain unpaid. Do I need a new consent from all my patients for this? Can I just post a notification? Can I put it in my bills? Can I just add a late fee on and worry about it if people say they didn't consent for that? I have the idea that a late fee of some type would help people get their butts in gear and pay their bill. Also, I think was saying just make a cpt code for late fee and a flat $ amount and charge a unit per mo until paid. I like that. Kris Quote Link to comment Share on other sites More sharing options...
Guest guest Posted January 6, 2011 Report Share Posted January 6, 2011 Kris, It’s on our website here: https://prattmd.info/uploads/Financial_and_Office_Policies_03_10.pdf Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of mkcl6@... Sent: Thursday, January 06, 2011 12:36 PM To: Subject: Re: Financial consent Also, , could you email me a copy of your policy? Thanks, Kris In a message dated 1/6/2011 3:25:27 P.M. Eastern Standard Time, karen.oaktree@... writes: We have it in our financial policy that we charge a late fee of $5 per month. When we updated our financial policy, we provided it to patients at their next visit and asked them to sign a consent that they had received and agreed to the new financial policy. I mail 2 statements to the patient before I tack on this fee. I use a custom CPT code of XLT for late fees. I run a collection report on the 5th of each month, and I add the late fee to each patient that has been mailed 2 statements and I mail out a collection letter. It’s amazing how many people will pay their bill once I add the late fee and send the collection letter. Good luck, and please let me know if you have any other questions. Pratt Office Manager Oak Tree Internal Medicine P.C www.prattmd.info From: [mailto: ] On Behalf Of mkcl6@... Sent: Thursday, January 06, 2011 12:16 PM To: Subject: Financial consent I know we have briefly talked about this recently, but I am asking for clarification. I would like to add a late fee for my bills that remain unpaid. Do I need a new consent from all my patients for this? Can I just post a notification? Can I put it in my bills? Can I just add a late fee on and worry about it if people say they didn't consent for that? I have the idea that a late fee of some type would help people get their butts in gear and pay their bill. Also, I think was saying just make a cpt code for late fee and a flat $ amount and charge a unit per mo until paid. I like that. Kris Quote Link to comment Share on other sites More sharing options...
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