Guest guest Posted March 8, 2010 Report Share Posted March 8, 2010 TCI insurance Kathleen's response: I started to see Dr. Milhorat in 1998, he was in Brooklyn at that time and insisted that the patient have insurance coverage approval before the first appointment. That sure did make me go after my insurance company. I've had 3 different insurance companies, and my husband has worked for 2 different employers since that time. I was first decompressed in 1990 and was told I was cured, I had migraines that lasted 24/7 for 8 years, I fell in 1997 landing on the back of my head and that is when my " migraine " became hell. All kinds of symptoms became out of control. I pleaded with my neurologists and neurosurgeons for help and was told the same story. I asked for a second opinion and I was told to see Dr. Milhorat in NY, but I would waste his time. At least I had my referral, I had my first surgery and it had failed. I had to fight three appeals but my primary was on my side. She wrote letters and appealed right along my side. I was finally appealed the last appeal. I had a second decompression, craniocervical fusion, then a shunt revision in December. My husband changed employers that month, and my shunt failed in Jan. The state of Maine says that we have to be covered for a previous condition for up to three months, thus I was covered under the new companies plan which was the same as the old company. We had to fight when another surgery came up, but the company my husband worked for and is still working for is self insured. Meaning they put so much money aside for health insurance each year and Aetna pays the insurance bills. We have had to continue to battle, but have finally battled our last battle. They have proved that I need to go to TCI by paying previous surgeries. In other words, they have set precedence by covering several surgeries for me. TCI does take insurance, if your insurance pays 30% out of network, and TCI's charge is $100, your charge would be $70. Most insurance companies will have out of pocket maximum fees. Talk to your Human Resource Department for assistance, they will be of great help. There are links on line as well, Google health insurance appeal and you will come up with several links. If I can help in any way, just let me know. Kathleen Hello. I understand that the TCI neurosurgeons do not take insurance, but that the facility and the hospital do............so, where does that leave you after surgery? You are expected to pay out of pocket for the NSG charges?% of what isn't covered. If your insurance pays 30% ??? -and what are those charges? Also, can anyone explain to me how I go about talking to my insurance company, even though I have out of network benefits with a 30% coinsurance, to allow me to go to TCI and cover all of it....even though I am expected to pay the coinsurance, which would still be a pretty large sum.... b/c of having two rare conditions, and no one in my area is knowledgeable in regards to these two conditions existing together. I saw a Sleep Doc today, and he was irate at the treatment that I have been receiving around town, that no one is helping me. He said that he cannot begin to understand why a neurosurgeon would not be willing to say that a condition is out of their area of expertise. I asked him if he ever met a neurosurgeon. He said that with two rare conditions, that insurance should allow me to see an expert, w/o me having to pay the 30% coinsurance. Is this correct? Sorry if I am not getting my point across. I have no clue how to address this situation. Thanks, Pam ------------------------------------ Please Visit Our Website at: http://www.chiariconnectioninternational.com/ Lots Of Information That May Be Helpful Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 9, 2010 Report Share Posted March 9, 2010 Dear Pam,  My husband had surgeries thru TCI.  What you have to keep in mind is that it's 70% of usual and customary fees set by your insurance company. Not 70% of what TCI charges.  I have learned a lot in the past few years from personal experience and I am also in Human Resources.  What type of surgery are you having? You should ask TCI for the procedure codes for the surgery then call your insurance company and ask them to provide you with the " usual and customary fee " for those codes. Then email your contact at TCI to see if they are in the ball park - they wouldn't give me their charges for the codes.  However, it doesn't end there. The surgeries have multiple procedure codes. However, some insurance companies state that with a multiple code surgery, they will only pay the usual and customary on the main procedure code, then 50% of usual and customary on the rest. I found this out after my husbands two surgeries - TCI said that they never heard of this and when I thought that i only owed around $10,000 from my due diligence, I wound up owing $144,000.  In addition, if you have two neurosurgeons operating on you, make sure they are labeled co-surgeons, not asst. surgeons - there is a big difference in the fee that insurance companies will pay.  If you are having decompression or tethered cord surgery, I may have the procedure codes from 2 years ago that was given to me - let me know and i will try to locate them.  I wish you the best! Subject: Need a little insurance info and cost info re TCI To: Date: Monday, March 8, 2010, 3:37 PM  Hello. I understand that the TCI neurosurgeons do not take insurance, but that the facility and the hospital do.......... ..so, where does that leave you after surgery? You are expected to pay out of pocket for the NSG charges???? -and what are those charges? Also, can anyone explain to me how I go about talking to my insurance company, even though I have out of network benefits with a 30% coinsurance, to allow me to go to TCI and cover all of it....even though I am expected to pay the coinsurance, which would still be a pretty large sum.... b/c of having two rare conditions, and no one in my area is knowledgeable in regards to these two conditions existing together. I saw a Sleep Doc today, and he was irate at the treatment that I have been receiving around town, that no one is helping me. He said that he cannot begin to understand why a neurosurgeon would not be willing to say that a condition is out of their area of expertise. I asked him if he ever met a neurosurgeon. He said that with two rare conditions, that insurance should allow me to see an expert, w/o me having to pay the 30% coinsurance. Is this correct? Sorry if I am not getting my point across. I have no clue how to address this situation. Thanks, Pam Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 9, 2010 Report Share Posted March 9, 2010 Hi All, Keep in mind this is two year old information. The procedure codes may have changed by now, as well as fees. It is still best to check with your HR department and TCI. There is still quite a bit of great information in the below post. Kathleen My husband had surgeries thru TCI. What you have to keep in mind is that it's 70% of usual and customary fees set by your insurance company. Not 70% of what TCI charges. I have learned a lot in the past few years from personal experience and I am also in Human Resources. What type of surgery are you having? You should ask TCI for the procedure codes for the surgery then call your insurance company and ask them to provide you with the " usual and customary fee " for those codes. Then email your contact at TCI to see if they are in the ball park - they wouldn't give me their charges for the codes. However, it doesn't end there. The surgeries have multiple procedure codes. However, some insurance companies state that with a multiple code surgery, they will only pay the usual and customary on the main procedure code, then 50% of usual and customary on the rest. I found this out after my husbands two surgeries - TCI said that they never heard of this and when I thought that i only owed around $10,000 from my due diligence, I wound up owing $144,000. In addition, if you have two neurosurgeons operating on you, make sure they are labeled co-surgeons, not asst. surgeons - there is a big difference in the fee that insurance companies will pay. If you are having decompression or tethered cord surgery, I may have the procedure codes from 2 years ago that was given to me - let me know and i will try to locate them. I wish you the best! Subject: Need a little insurance info and cost info re TCI To: Date: Monday, March 8, 2010, 3:37 PM Hello. I understand that the TCI neurosurgeons do not take insurance, but that the facility and the hospital do.......... ..so, where does that leave you after surgery? You are expected to pay out of pocket for the NSG charges???? -and what are those charges? Also, can anyone explain to me how I go about talking to my insurance company, even though I have out of network benefits with a 30% coinsurance, to allow me to go to TCI and cover all of it....even though I am expected to pay the coinsurance, which would still be a pretty large sum.... b/c of having two rare conditions, and no one in my area is knowledgeable in regards to these two conditions existing together. I saw a Sleep Doc today, and he was irate at the treatment that I have been receiving around town, that no one is helping me. He said that he cannot begin to understand why a neurosurgeon would not be willing to say that a condition is out of their area of expertise. I asked him if he ever met a neurosurgeon. He said that with two rare conditions, that insurance should allow me to see an expert, w/o me having to pay the 30% coinsurance. Is this correct? Sorry if I am not getting my point across. I have no clue how to address this situation. Thanks, Pam Quote Link to comment Share on other sites More sharing options...
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