Simple rules drive the complex behavior of effective primary care

[Guest guest]

Something is missing in public conversations of quality measurement and improvement of primary care. There is no question we have a lot of opportunity to improve primary care and solid agreement that good primary care is the foundation of high performing health systems.The conversations around quality and primary care fall into a trap and once in that trap never seem to escape. The trap is the mistake of making part of a system work well at the expense of the overall system performance. more...Gordon