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Tricare Donor Claims

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Does anyone have suggestions on how to get paid correctly the first time by Tricare for related donor services? We're consistently getting denials on the basis of Tricare not recognizing the donor as a covered dependent even though the transplant recipient name & subscriber ID is being used. I'm just not sure how Tricare wants to see the claims come over.

Thanks

Gosink

Transplant Financial Coordinator

Sutter Medical Center Sacramento

Blood and Marrow Transplant Program

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