Guest guest Posted June 10, 2000 Report Share Posted June 10, 2000 you can see what digits they are pressing on the ANI screen pretty nifty. diane <pasted text> How do you know what number they've pressed? Do you have to learn to recognize the tones of 1, 2, and 3? Does your ANI equipment show what number they've pressed? I've answered 9-1-1 calls where you can hear someone pushing numbers but nothing changes on the ANI/ALI display to show what numbers they're pushing... Just wondering how you know. Kathy ------------------------------------------------------------------ Internet Access by FASTdial.NET at $7.50/mo 56K + DSL Nationwide Check out URL http://www.fastdial.net/ or e-mail info@... Quote Link to comment Share on other sites More sharing options...
Guest guest Posted June 11, 2000 Report Share Posted June 11, 2000 For those of you using (or looking at) Plant Equipment, Inc.'s " VESTA " 911 phone system, they have " smartened up " the TDD module so that it recognizes the DTMF tones from the caller's keypad and displays the corresponding digits in the TDD conversation window. This would also come in handy in the case of a hearing-impaired caller that happened to be calling 911 from a phone not equipped with a TDD device! Doug Kiner The in-store surveillance tapes have been reviewed, and on 06/11/2000 00:34, 911consoleegroups said: >you can see what digits they are pressing on the ANI screen pretty nifty > > >diane > ><pasted text> > >How do you know what number they've pressed? Do you have to learn to >recognize the tones of 1, 2, and 3? Does your ANI equipment show what number > >they've pressed? I've answered 9-1-1 calls where you can hear someone >pushing numbers but nothing changes on the ANI/ALI display to show what >numbers they're pushing... Just wondering how you know. >Kathy Quote Link to comment Share on other sites More sharing options...
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