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dispatchers save the day!

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Boy isn't that the truth! Example: Department buys a terrible CAD program

that doesn't do what you need, the dispatchers work around its shortcomings

so they can get their job done - at the expense of task streamlining and

personal stress. The administrators then praise the system because it

" works " ! (Hey, lookey here, we got a CAD/RMS system. It spits out these

pretty reports.)

If the system fails, (like it should because it doesn't do what they

department needs), it's because the dispatchers were against it and didn't

WANT it to work. They weren't being team players to work around problems

for the " good " of the department. So the dispatchers get shafted either

way.

*shrug*

PS: Can you tell we are still beta testing? :-)

annette hallmark

ahallmark@...

<<snip>> (Even if there are folks on the list didn't like

working in a consolidated dispatch center, they're too professional to

let it fail!)

EJ

Fayetteville Communications

<<snip>>

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