Guest guest Posted March 24, 2000 Report Share Posted March 24, 2000 hmmmm....sounds like to me there is shuffling of responsibility here...mainly..that of the officer...*who acknowleged the call...then chose..for whatever reason...to not go. Maybe he had other agendas/things to do...I dont know...but in My opinion...(just my 2 cents worth)....... when he acknowleged the call...meaning...as we all know...that he/she knew it was pending and he cleared you/you cleared him..the burden of the responsibility is on him/her. Unless there was something I missed here...either with the travel time of the officer to call....and the (as you know how callers can be...told to stay somewhere..etc..and they chose to disregard it)...either way...the burden of the call is off your shoulders..you took the call...dispatched it..etc...just because a crime was committed in between the two cannot be helped by you... You did your job. Hang in there...Cin Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 24, 2000 Report Share Posted March 24, 2000 Seems to me the officer neglected his responsiblity here. You sent him, if he didn't go when you sent him that's his problem. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 24, 2000 Report Share Posted March 24, 2000 911:: Who, ME???? > > > Please answer me this....A young woman walked into the lobby tonight and asked for an officer to standby while she picked up property at a house about 2 blocks away. Lyn, If you followed your dpts policy in the handling of the call don't sweat it. At our dpt we will contact the party at the residence to verify they will let the subject come on the property to pick up their property, except in certain domestic situations. If the party at the residence refuses the request they are advised to obtain a court order. Normally we will have the complainant meet our officer at a location and then go to the residence. But occasionally the dummies go to the residence anyway. In your case, and this is just speculation, since she was so close to the residence I would probably have asked, which is all you can do, for her to stand by there at the station. Sounds like you did what you should have done, a twenty minute response for a city PD is pretty long, in our county for a call like this it could be a good response time. Sgt Currey Rutherford County SO, Tn My thoughts, my feelings, my foot in my mouth s Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 24, 2000 Report Share Posted March 24, 2000 In a message dated 3/25/2000 1:37:45 AM Eastern Standard Time, magik@... writes: " Please answer me this....A young woman walked into the lobby tonight and asked for an officer to standby while she picked up property at a house about 2 blocks away. " Atlanta PD gets this type of call all the time and our policy is to respond. It is also our policy to request that the person [requesting an officer] meet them at a nearby location, as opposed to in front of locate. This is done for exactly the reason you describe..... The fact that she felt the need for an intermediary would have set off all kinds of bells for me. She obviously felt at risk at this location. I would have insisted she remain with me, ask the officer to meet her there and they could proceed to the house together. This way...she would not be alone at the location for even a second and that uniform [usually] has a very calming affect on the kind of scum balls that would do this sort of thing. It's standard operating procedure for us to ask [the person requesting our assistance] what kind of situation they and our officers will be walking into (i.e., history of domestic violence, weapons onsite, etc.) We have CAD and, we're also required to do a premise history on the location, this sometimes provides more information on what to expect at the locate than the caller/requestor provides. " I dispatched an officer, told him she had just left on foot and that her ETA was just a few. 20 minutes later he was STILL on station. " While I agree with the person who suggested raising the officer and requesting an ETA or, at the very least, verifying an enroute, a 20 minute response time does seem excessive and the officers untimely response should be questioned. " Was I wrong? It looked like a normal standby for property recovery to me. " Lyn, as long as you ask the victim all the pertinent questions, that would indicate what type of environment she and the officer would be walking into, and followed your SOP, I don't think you have anything to kick yourself over. Kathy Sr. Communications Officer Atlanta Police Dept. ICQ# 18816054 http://www.geocities.com/redsunami Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 24, 2000 Report Share Posted March 24, 2000 Our policy here is the same, we have the person go to a payphone nearby, call from it , and have an officer enroute to their location to follow them to the residence. We emphasis to them to wait for the officer to go with them Lt. Freda Prather Cherokee County 911 Canton, GA Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 25, 2000 Report Share Posted March 25, 2000 Sure sounds to me like you did everything right except perhaps, you could have checked on his status. Twenty minutes is a long response time. When they would pull that sort of stuff on me I would run a security check on them on the Air, which we were required if we had not heard from them for 10 minutes. If nothing else it would embarrass them enough to get rolling. vern Retired Served Proudly ED MARKER wrote: > > > > Please answer me this....A young woman walked into the lobby tonight and asked for an officer to standby while she picked up property at a house about 2 blocks away. She then left on foot and I dispatched an officer, told him she had just left on foot and that her ETA was just a few. 20 minutes later he was STILL on station. 3 minutes after that we got a domestic call from the address stating that the young lady had been struck in the face twice and was laying in the yard. ...........snip.......... > Lyn > magik@... > > Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 25, 2000 Report Share Posted March 25, 2000 At our department, we take the call or complainant, after that, it is our responsibility to dispatch an officer on that call providing we have one available. If we do not have one available, the call just sits on our screen unassigned. HOWEVER, if an officer is available and we tell him about the call, we " assign " him to that call. That way.....this time stamps the call on the computer at the time the call was passed onto the officer. Even if they don't go enroute, their name is still assigned to the call and the call is off of our shoulders and no longer our responsibility (in terms of liability). It makes it very nice that way I must say. Cain mailto:mcain@... Randolph County Communications Winchester, Indiana {Only my opinions} Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 25, 2000 Report Share Posted March 25, 2000 >I ask Sgt. if it wouldn't have been a lot simpler if the officer would have just responded to the original call in a timely manner? Sgt. says I should have called officer into lobby to speak with young lady, and in effect, blaming me for the resulting situation Looks like a couple of things may have went wrong here.. Yes the officer should have responded when dispatched... But I have found that officers don't think like dispatchers... and some do not respond right away... for various reasons... and some just go when THEY want to... (like dispatchers.. not all officers are perfect)... The woman should have not tried to do anything at the residence until the officer arrived.. was she told this??? With the residence just 2 blocks away.. maybe the officer should have came to the station.. talked to the lady.. and went with her from the station to the residence... No one should second guess how a call was handled without all the information... But you ask for opinions... and with the information you provided.. That's mine... Weintraut Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 25, 2000 Report Share Posted March 25, 2000 we do the same thing here with the exception of the pending call. if we hold ANY call for more than 10 minutes - we must advise the sergeant and attempt to call the complainant back and advise them it will be X more minutes. (Ok, I will let the sgt know, but if it's busy enough for me to have calls pending, I doubt seriously I will have time to callback the complainant (besides after 3 minutes they are usually calling us!) Once we dispatch a call to an officer - it's on his (or her) shoulders. - At 07:52 03/25/2000 -0500, Cain wrote: > > >At our department, we take the call or complainant, after that, it is our >responsibility to dispatch an officer on that call providing we have one >available. If we do not have one available, the call just sits on our >screen unassigned. HOWEVER, if an officer is available and we tell him >about the call, we " assign " him to that call. That way.....this time stamps >the call on the computer at the time the call was passed onto the officer. >Even if they don't go enroute, their name is still assigned to the call and >the call is off of our shoulders and no longer our responsibility (in terms >of liability). It makes it very nice that way I must say. > > Cain >mailto:mcain@... >Randolph County Communications >Winchester, Indiana >{Only my opinions} > Garmon KG4DWM Communications Florida Atlantic Police Boca Raton, Florida mailto:pgarmon@... Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 25, 2000 Report Share Posted March 25, 2000 As one OLDtimer told me, " get it out of dispatch, " that is her very favorite quote. She also says, " no bs in dispatch " . I have learned alot from her. ________________________________________________________________ YOU'RE PAYING TOO MUCH FOR THE INTERNET! Juno now offers FREE Internet Access! Try it today - there's no risk! For your FREE software, visit: http://dl.www.juno.com/get/tagj. Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 25, 2000 Report Share Posted March 25, 2000 It's what we in Tacoma call a " civil standby " and I have always found it easier to contact 1/2 of the problem away from the scene so the officer can decide if he can handle it solo or ask for another unit. If the citizen set up the scenario of going back to the location of the problem, then it is not your problem. Bob in Tacoma Quote Link to comment Share on other sites More sharing options...
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