Guest guest Posted March 27, 2000 Report Share Posted March 27, 2000 How good or bad are the staffing levels at your 911/dispatcher center? Here at Fayetteville we're authorized nine folks for each of our four teams (Supervisor, CTO/Ass't Supervisor, two call takers, two fire dispatchers, three police dispatchers). Currently we have five or six persons per team, and not everyone is fully trained/certified. With minimum staffing being five persons (three police dispatchers, one fire dispatcher, and a supervisor) that means when ever someone misses a day (sick leave, vacation) another person has to be called in to work overtime. Anyone doing better, worse? EJ Fayetteville (NC) Communications Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 28, 2000 Report Share Posted March 28, 2000 Here in Montgomery County we are authorized to have 99 full time telecommunicator positions. We are currently down in the low 80's with 5 more people (at least) planning on leaving. We have overtime available ALL the time and have mandatory overtime on a regular basis. Let me put it to you this way. A couple of our dispatchers earned over $80,000 in 1998 due to working overtime (I think the largest amount earned in OT alone at our ECC was almost $30,000). It's kind of nice because you can basically earn as much money or leave as you want, but it's bad when you're tired and you get held over because even 1 person on the oncoming shift called in sick. My shift, midnights, is down to 20 people to cover seven 8hr shifts a week (minimum staffing 13-14 people depending on the day of the week)and that includes the supervisor. We have a couple of new people in training, but maybe 1 in 10 of them makes it through the process or sticks around for any length of time. But, as always, gotta love the job!!! Amy Gumula Police Telecommunicator II Montgomery County Police, MD How good or bad are the staffing levels at your 911/dispatcher center? Here at Fayetteville we're authorized nine folks for each of our four teams (Supervisor, CTO/Ass't Supervisor, two call takers, two fire dispatchers, three police dispatchers). Currently we have five or six persons per team, and not everyone is fully trained/certified. With minimum staffing being five persons (three police dispatchers, one fire dispatcher, and a supervisor) that means when ever someone misses a day (sick leave, vacation) another person has to be called in to work overtime. Anyone doing better, worse? EJ Fayetteville (NC) Communications ______________________________________________________ Get Your Private, Free Email at http://www.hotmail.com Quote Link to comment Share on other sites More sharing options...
Guest guest Posted March 28, 2000 Report Share Posted March 28, 2000 In a message dated 3/27/00 9:13:06 PM US Mountain Standard Time, estinneford@... writes: << From: estinneford@... How good or bad are the staffing levels at your 911/dispatcher center? >> We currently have 4 dispatchers, 1 supervisor (who also dispatches) and 1 ongoing trainee. We recently lost 1 (our former supervisor) and have that slot open plus we had just received authorization to hire another,meaning that at this time we are looking for 2 people. Most of our shifts operate with 1 dispatcher on shift. We do have some times when there are 2. Budgets are due in by the end of April,and the Lt is going to ask for 2 more slots. The hope (plan) is that we can eventually staff 3 per shift daily. We will see...the city administration doesn't mind hiring new officers,but they seem to get heartburn when it comes to hiring dispatchers. Freida Lavergne PD (these are my thoughts and opinions only,neither supported nor offered by my department) Quote Link to comment Share on other sites More sharing options...
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