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Primary care  docs in America need  to  marry carefully.

 

Ahh yes. Silly me. I thought that sharing our interest in family medicine would make things easier ;-)

 Lynette I Iles MD 301 South Iowa Ste 2Washington IA 52353

Flexible Family Care'Modern medicine the old-fashioned way' This e-mail and attachments may contain information which is confidential and is only for the named addressee.  If you have received this email in error, please notify the sender immediately and delete it from your computer.

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I, too have had a good experience with the littman folks. My tubing cracked after many years baking in the sun through the car window while I lived in San Diego. They replaced the tubing, free. Just this week, I needed to replace one ear piece and realized my spares did not fit. Turns out the metal connector pieces were also replaced at one point. Used to be screw threaded ends, now they just push into the earpieces. I also noted that the bell and diaphragm had been replaced, since the old one is sitting in with my spare ear pieces...

Turns out, this little gem I purchased in med school (over 20 years ago!) has been replaced bit piece by bit piece and what I now own has NONE of the original parts! I think I paid only one time to replace one of these parts and it was about $40!

Amazing!R

Ramona G. Seidel, MDBay Crossing Family MedicineYour Bridge to Healthwww.baycrossingfamilymedicine.com410 518-9808Mar 9, 2010 05:08:21 PM, wrote:

I once had the spring break in my Littman Master Cardilogy. It was out of warranty, but I sent it back to Littman with a letter saying how sad I was that my beloved companion in the care of the infirm was broken. They sent it back (without charge) a few weeks later completely refurbished with a note saying "Here's your baby..."Try a sob story, it might get it fixed for free.Trae>> So i come to work yesterday and reach into my bag for my litteman cardiology> scope purchased as a second yr medical student ,and only once lost> temporarily, and AUGH the tubing was cut Slashed( from the cold?? it isnt> that cold I guess it got old Like I don;t put knives in my bag... so> anyway)> ANyway so I look up 3M compnay to refurbish it and you know the 160.00> thing you can buy online from authroized dealers costs 80.00 to refurbish> !! WHY do i so think I am on the wrong end of it??> -- > PATIENTS,please remember email may not be entirely secure and that Email is> part of the medical record and is placed into the chart ( be careful what> you say!)> Email is best used for appointment making and brief questions> Email replies can be expected within 24 hours-Please CALL if the matter is> more urgent .> > > MD> > > ph fax > impcenter.org>

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  • 3 weeks later...
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well followup to this one sent a note to 3m please could you just fix my tubing notcleaning no extra services.  etc  to keep cost down?I just  got a 90.00 bill f or all the servcies  like  refurbuishing that  I did not want Called and  got the  " this is our policy we do all this .You sent it to the repair center so  you got the repairs we do " thing

Everyone has a policy.everyone.

-- PATIENTS,please remember email may not be entirely secure and that Email is part of the medical  record and is placed into the chart ( be careful what you say!)Email is best used for appointment making and  brief  questions

Email replies can be expected within 24 hours-Please CALL  if the  matter is more urgent .     MD         ph   fax

impcenter.org

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