Re: f/u fax and computer trouble - Back up protocol

[Guest guest]

Nice recovery, Jean.

Loss of data is a killer. Data is usually lost when data protection is

delegated to an employee. Here's an article that I have kept and will continue

to re-refer to if I go to a server based EMR as opposed to SaaS (off site).

http://www.aafp.org/fpm/2008/0600/pa3.html

It's more than a year old so all should be able to access it.

PS - I love Mozy Pro backup. My computer is about to die but at least I have

all my info .... and PICTURES (e.g. wedding pictures) ... backed up off site.

Craig

>

> For what is worth -- in case anyone has commetns or can learn from this

> my old fax program probably stopped working when I uploaded windows

> service pack 3 that's the hypothesis due to info found on google

>

> but it is a program I could not get rid of

> hence I had to call IT to run a norton de install program

> then we found out I needed to defrag

> so we did that and when I came in on friday morning for reasons I cannot

> remember if we figured out - I am a tad confused by now-but he said my

> hard drive and memory are fine, well I could not even open my emr. Now

> THAT was scary.

> I did a system restore and got it to open but it worked funny and I could

> not see or make any appointmetns past or present . I

> knew mostly who was coming on friday and limped along taking care of people

> calling inor printing scripts and writing alot of stuff down

> SAw fortuantley just 6 people

> So then I downloaded a mozy pro restore which I had done THursday am, but

> I didn't know what to do with it exaclty and was having so much trouble I

> took the laptopinto the shop for the weekend

> AT 3 pm today IT calls and says HE is afraid to restore without.me I was

> afraid wihtout him!

> I go over and there are wierdo things and I keep saying how my emr is

> its own data base and you can put it on a thumb drive maybe I should pu

> tit there to save Thursday and Fridays work and tehn we do the restore

> which would give me everything tilthen? I never understand that stuff about

> the data base and no one ever belives me FInally he says OH and shows me

> how to us e the resotre while at the same time I work off the messed up copy

> to get Thursday and Fridays' wortk out ofit --if I had resotred the

> resotre took me back to THursday am but would have wiped out teh THurday

> and Friday work

> so I have a little homework to do and I do not undertsnad why after the de

> frag'ing on thrusday night my emr wouldn't load up and why I had to system

> resotre why the internet was outrageoulsy slow also at first on f riday

> but I am back able to see my emr and to work.

> The interesting thing is I was able to work , fairly calmly around all of

> this. and frnakly it was not nearly as terrifying as the time my old laptop

> died 2 yrs ago.

> I have work arounds for anything but indeed I have no work around other than

> back up for making appointmetns and knowing who is o n t he schedule,in the

> future IWas envisioning spending tomorrow getting up q 30 min to look in

> t he waiting room, all day long.

> Even though restore terrifies me, having mozy pro back up and thumb drive

> backup means someone can help you DO the resotre even if you cannot

> yourslef.

> It is amazing what you can do even when you do not understand electricity

> ANd I thought word.doc came from a docotr heh hehe.

>

>

> --

> PATIENTS,please remember email may not be entirely secure and that Email is

> part of the medical record and is placed into the chart ( be careful what

> you say!)

> Email is best used for appointment making and brief questions

> Email replies can be expected within 24 hours-Please CALL if the matter is

> more urgent .

>

>

> MD

>

>

> ph fax

> impcenter.org

>