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Re: Letter delivery

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Your point about provider availability to read the e-mail is really

valid. The clinic I work in supports an entire county, we see 200-250

couplets a month. The physicians and pediatricians all work in

practice groups. The families are not always consistently seen by

their indicated provider. If we e-mail it to their indicated provider

that provider may not work with the couplet for weeks or months again.

If we could post directly into patient records that would be ideal,

but these are all private, group practices, with 4-12 providers. And

we forward records to the mother's caregiver *and* her infant's caregiver.

The other thing that is nice about fax is we get a report that

indicates the fax has been received by the recipient. That goes into

our records as well, and our office staff does all the faxing after we

finish the documentation.

>

> The fax goes to the doc, not the mom. With most of my docs, they

often

> don't get around to reading their e-mails, and so it isn't timely.

I agree with

> Leigh Anne that if it is an immediate problem, call the doc. But

not so

> immediate, send a fax which then can go immediately into the

baby's/mom's chart

> in the office, plus you have your copy for the chart in your

office, or your

> folder on the computer for that mom.

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